Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
1
Product failed after just two years.
on October 31, 2024
Posted by: PeteS79
At just over two years from purchase the refrigerator failed. The main compartment could only cool to 50 degrees while set to the recommended 37 degrees. The freezer was barely able to produce 28 degrees with the assist of cooler packs. GE was once a trusted brand name. Based on my experience and an abundance of similar complaints about this product on this website, the failure rate is unacceptably high. I recommend against buying it.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, October 31, 2024
We’d like to assist you with the cooling of your refrigerator. If the unit is running but not cooling, several factors may influence the temperature. Please see the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
We want to ensure you get the assistance you need, and an agent will be reaching out to you by email.
We want to ensure you get the assistance you need, and an agent will be reaching out to you by email.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance
on October 31, 2024
Posted by: Bojo1
We really like our refrigerator, and it's nice looking .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
First GE Frig
on November 1, 2024
Posted by: Kens Frig
from IA
Just got unit 10/31/2024, works fine so far for day one. Did not come with operational manual, found out they are on line, WRONG! Manuals should be with unit so you know that it is the one for it, as well as no access access to get online. Got manual from appliance store. Manual did not show how to change temperature setting on control/display, just where it is and that it is preset at factory.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, November 5, 2024
We can understand having a manual copy can be a lot easier. We no longer provide printed instructions in order to be better ambassadors of the environment, however, you can always find the Owner’s manual at this link here: https://products-salsify.geappliances.com/image/upload/s--Q72uCF5u--/cbe5f94a2d634cb39e3136f26748efde014e7f60.pdf?_ga=2.42412325.146870177.1730816656-1496162397.1730816656
To set the temperature, please refer to page 10 of the manual linked above.
To set the temperature, please refer to page 10 of the manual linked above.
Written by a customer while visiting geappliances.com
Customer Rating
1
Nice but can’t handle humidity
on November 2, 2024
Posted by: radio110
It is a really nice fridge though the evaporator freezes up and it just runs and doesn’t cool. Let it warm up and melt snd it works again. Probably fine if you live in AZ. Would not buy again.
Response from geappliances.comBy Charlie, GE_Appliances, November 4, 2024
We’d like to assist you with the cooling of your refrigerator. We recommend checking vents, the compressor and evaporator coils to ensure they aren't blocked. You can find troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Space
on November 2, 2024
Posted by: DDSchnoor
from Wellsville, KS
Just recieved our French door refrigerator and am so pleased! The ice maker inside of the door allows much more space for food storage and I especially like the retracting shelf to give room for taller items!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it !! ❤️
on November 3, 2024
Posted by: COOLNM
from NM
LOVE OUR NEW GE REFRIGERATOR /FREEZER
HAVE HAD GE REFRIGERATORS FOR YEARS
OUR LAST ONE —A SIDE BY SIDE LASTED FOREVER—WE HAVE ALWAYS HAD GE FRIDGES—HOPE THIS ONE LASTS LIKE THE OTHERS DID—LOVE THIS MODEL /- IT IS SO LIGHT INSIDE SO YOU CAN SEE EVERYTHING
HAVE HAD GE REFRIGERATORS FOR YEARS
OUR LAST ONE —A SIDE BY SIDE LASTED FOREVER—WE HAVE ALWAYS HAD GE FRIDGES—HOPE THIS ONE LASTS LIKE THE OTHERS DID—LOVE THIS MODEL /- IT IS SO LIGHT INSIDE SO YOU CAN SEE EVERYTHING
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
The doors
on November 3, 2024
Posted by: Polly 3
from Colorado
It is so hard to read the panel on the door for the water and ice dispenser.
The ice dispenser is VERY noisy as you are dispensing ice into your glass.
The shelves on the inside left door are so shallow that they hold very few condiment containers.
Only if you remove a shelf in the right door can you store an open bottle of wine.
The doors close tightly without any further pushing.
The ice dispenser is VERY noisy as you are dispensing ice into your glass.
The shelves on the inside left door are so shallow that they hold very few condiment containers.
Only if you remove a shelf in the right door can you store an open bottle of wine.
The doors close tightly without any further pushing.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, November 5, 2024
We value this feedback. Your comments regarding your new refrigerator are extremely important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome purchase!
on November 4, 2024
Posted by: freckled
Beautiful design!!!! Roomy and quiet. We adore our new GE ‘fridge!
Written by a customer while visiting geappliances.com