Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
1
DENTS DENTS DENTS
on December 9, 2020
Posted by: HRD2LUVME
from Arizona
We bought all new GE appliances for our newly renovated kitchen. When we got our fridge it was exciting until I noticed the 4 dents one the left door. The freezer handle came off. Dents on fridge seen day after.
Freezer handle came off 4 days later...
Got a new fridge same style. Came with dents again same door. Also when I was calling for service I was on the phone for 3 and a half hours 4 counting the time I spent talking to a lovely consumer affairs.
Freezer handle came off 4 days later...
Got a new fridge same style. Came with dents again same door. Also when I was calling for service I was on the phone for 3 and a half hours 4 counting the time I spent talking to a lovely consumer affairs.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, January 8, 2021
Hello HRD2LUVME, thank you for your review. We are sincerely sorry you have not been pleased with your refrigerator. This is certainly not something we would expect to have happen. We would love to hear from you how we can make your experience with our products better. If you would like to reach out to us about your issue further, please don’t hesitate to do so via this link: https://www.geappliances.com/ge/service-and-support/contact.htm Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks nice
on December 21, 2020
Posted by: Lisa2021
It looks really nice and food stays cold but it's loud. Sometimes I think it's on it's last leg by the sound of it but it still works fine so I'm not sure if the noise is normal or not.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, January 13, 2021
Hello Lisa2021,
Thank you for reaching out to us about your refrigerator. We would be more than happy to help you. We recommend looking at the owners manual to see normal operating sounds. You can find this information on this link (page 38):https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF
If these troubleshooting tips do not resolve your issue, we recommend you schedule service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. To schedule an appointment, you can do so here: https://www.geappliances.com/ge/service-and-support/service.htm
Hope this helps!
-Sylvia@GEA
Thank you for reaching out to us about your refrigerator. We would be more than happy to help you. We recommend looking at the owners manual to see normal operating sounds. You can find this information on this link (page 38):https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF
If these troubleshooting tips do not resolve your issue, we recommend you schedule service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. To schedule an appointment, you can do so here: https://www.geappliances.com/ge/service-and-support/service.htm
Hope this helps!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
New fridge
on December 31, 2020
Posted by: Gfl828
from Cleveland, Ohio
Like the look of fridge and the ice maker on door. Do not like periodic noises from fridge. Also handles come off at times (bad design)
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 18, 2021
Hi Gfl828, thank you for reaching out to us. We are very sorry to hear about the difficulties you're having with your handles. We know this must be annoying and apologize for any inconvenience this has caused. We'll be sending your comments to our product team to review. Thanks for leaving feedback for us. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Beware of spraying ice
on January 28, 2021
Posted by: Kimp2525
from Melrose, MA
This refrigerator offers great space and storage options. However, the ice maker on the door is a nightmare. Ice shards spray out every time we use it and unless you hold your glass up to touch the opening, ice misses the glass. We constantly are picking up ice cubes off the floor.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, February 1, 2021
HiKimp2525,
We're sorry that your ice maker is spraying ice. We know this must get annoying so we'll be happy to pass your comments to for future consideration. Your feedback is greatly appreciated and will help us make improvements down the road.
We're wishing you the very best.
Guy@GEA
We're sorry that your ice maker is spraying ice. We know this must get annoying so we'll be happy to pass your comments to for future consideration. Your feedback is greatly appreciated and will help us make improvements down the road.
We're wishing you the very best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Beautiful refridgerator
on March 17, 2021
Posted by: Big E01
from trinity fl
was delivered with dent in door. love the look of fridge. But cannot recommened until dent issue is resolved.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, April 2, 2021
Hello there, we're terrible sorry to hear your refrigerator was delivered with a dent. This is never what we expect for our customers so we apologize for any headaches caused.
Our policy is that cosmetic issues must be reported to the dealer within 48 hours of delivery. With that being said, we still recommend contacting your dealer for the best help if you haven't already.
We're wishing you the best.
Guy@GEA
Our policy is that cosmetic issues must be reported to the dealer within 48 hours of delivery. With that being said, we still recommend contacting your dealer for the best help if you haven't already.
We're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Overall Product
on March 27, 2021
Posted by: Dave Wit
from Plattsburgh NY
Looks to be well made, good features. Two additional features I wish it had: Lighted buttons on the ice maker/water dispenser; more options for adjusting the shelves
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Emily@GEA, @GEA, April 2, 2021
Hi there! Thanks for your review and for being part of the GE Appliances family. We love to hear that your refrigerator is a good overall product, seems to be well made and has good features.
We're sorry that it doesn't have a back-lit control panel and that it doesn't have more options for adjusting the shelves. We see how this can be frustrating. We have sent your feedback to our product team.
Take care!
Emily@GEA
We're sorry that it doesn't have a back-lit control panel and that it doesn't have more options for adjusting the shelves. We see how this can be frustrating. We have sent your feedback to our product team.
Take care!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great features so roomy
on April 14, 2021
Posted by: PW1707
from Lubbock, TX
love it no picture wish I had purchased this 4 years ago
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working
on May 21, 2021
Posted by: Vishy l
Freeze stopped working in a year. So strange . Very disappointed
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, May 21, 2021
Hello there, we're terribly sorry to hear your freezer quit working after only one year. We know how disappointing this is, and we're happy to help.
We recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is useful information and we're wishing you the best.
Guy@GEA
We recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is useful information and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com