Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,303 Reviews)
Rating breakdown 7,303 reviews
5 Stars
4,125
4 Stars
1,853
3 Stars
670
2 Stars
304
1 Star
351
83%of customers recommend this product.
(
5,352 out of
6,460)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
2
fridge
on December 18, 2023
Posted by: lizzy457
The look is great. The refergerator section works well and very spacious. The freezer s good. but the ice dont work.
Features
2
Performance
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, January 2, 2024
Hello - Thank you so much for checking in and sharing your thoughts. We are happy to see you are enjoying the space and performance. However, we're sorry about the icemaker not producing any ice.
If you haven't already, we recommend getting one of our approved technicians out to check on everything. We're confident that they can get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
If you haven't already, we recommend getting one of our approved technicians out to check on everything. We're confident that they can get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Maybe you'll have better results
on December 19, 2023
Posted by: Jeff9209
from Summerton, SC
The refrigerator is noisy. It hums loudly to the point sometimes that it rattles. If I bump it the rattle will turn to a hum.
VERY frustrating and disappointed to have spent this much just to have problems.
VERY frustrating and disappointed to have spent this much just to have problems.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 2, 2024
Greetings! We appreciate your review. We are extremely sorry to hear that this refrigerator has not lived up to your expectations due to the noise it exudes while in use. This is not the experience that we strive for, and we have provided a list of normal refrigerator sounds at the link below. If you are experiencing a sound not listed, service may be needed.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.200688558.1200067532.1704207475-1943611882.1696523642
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.200688558.1200067532.1704207475-1943611882.1696523642
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Water/ice maker does not work
on December 19, 2023
Posted by: JB0920
from VT
Water and ice maker do not work. Can’t get anyone to call me back to fix this issue. Water comes to the fridge fine, pump does not seem to work.
No, I would not recommend this to a friend.
Response from geappliances.comBy Charlie, GE_Appliances, January 2, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator ice maker is not working.
If the ice maker on your refrigerator is not working we recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator ice maker is not working.
If the ice maker on your refrigerator is not working we recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
regret this decision!!
on December 20, 2023
Posted by: one unhappy owner
from pittsburgh, pa
One of the shelves was broken when delivered
More frustrating... with 2 weeks it started FREEZING my produce. I turned the temp up... now our is freezing things in the main fridge... like my cookie dough, etc.
I deeply regret this decision!
More frustrating... with 2 weeks it started FREEZING my produce. I turned the temp up... now our is freezing things in the main fridge... like my cookie dough, etc.
I deeply regret this decision!
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 3, 2024
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the shelf breaking on you and for the temperature freezing your items.
For the best assistance, we recommend getting one of our technicians out to check on this. We're confident that they can get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
For the best assistance, we recommend getting one of our technicians out to check on this. We're confident that they can get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on December 20, 2023
Posted by: Cayla777
from Dallas, Tx
Love the fridge! I feel like the look of it adds so much to my kitchen. Love the space it provides!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fridge
on December 21, 2023
Posted by: LindaBean70
It has taken some adjustment after having a side by side for over 20 years. I do love it!
Written by a customer while visiting geappliances.com
Customer Rating
3
Loud
on December 21, 2023
Posted by: Anonymous
from Cloverdale
The refrigerator is loud and the drawer of the freezer is loud when you open it. The ice keeper is very small.
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, January 4, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is louder than anticipated.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is louder than anticipated.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Refrigerator
on December 21, 2023
Posted by: AmyW123
from Ogdensburg, NY
Great refrigerator/freezer. Very spacious. The freezer drawer has two drawers, so your items aren't lost in the back.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com