Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
4,126
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,354 out of
6,467)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
2
Poor shelf adjustment and service call needed
on May 2, 2023
Posted by: Rsed55
from Ellendale,DE
This is the worst refrigerator I have owned. The shelves are not very flexible to set we removed one to hold taller items. We are just into 30 days and our ice/water dispenser has failed. The freezer drawer is flimsy and makes it hard too open and close
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 3, 2023
Hello there! We appreciate you taking the time to provide us with your valuable feedback. We are so sorry that the design of this refrigerator has not lived up to your expectations. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your refrigerator. We recommend scheduling service with one of our GE certified technicians to get your water/ice dispenser repaired. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . Thank you for choosing GE Appliances for your home. Our hope is that after your service appointment, you can enjoy your new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Large bottom freezer
on May 2, 2023
Posted by: Miss Reliable
from Dayton, OH
No complaints; it’s working great, We like bottom freezer capacity.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
average
on May 3, 2023
Posted by: mamaboys
from Orlando, FL
It's average, the door space on the left is useless, the freezer is one handle that keeps popping off, if you stack items in freezer you have to keep moving them over to find what you're looking, and the inside shelves are useless too. have to keep adjusting almost daily to accommodate for usage.
Features
2
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, May 3, 2023
Hello,
We appreciate you taking the time to provide your opinion and feedback on your new refrigerator.
If your freezer door handle keeps falling off we would recommend referring to the troubleshooting steps at the link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
We appreciate you taking the time to provide your opinion and feedback on your new refrigerator.
If your freezer door handle keeps falling off we would recommend referring to the troubleshooting steps at the link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on May 3, 2023
Posted by: abspapa
from CDA, Idaho
It was just delivered today. Everything is working. Very satisfied with it's looks. No damages upon delivery.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent quality for the price!
on May 3, 2023
Posted by: KMKA
from Port Charlotte Florida
My refrigerator purchase was not planned so I looked for a less expensive model. I have been pleasantly surprised. It has all the features and quality of my previous one which was much more expensive. Excellent quality and great price!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Really Good Product
on May 4, 2023
Posted by: 1291tvsm
from Shawnee, OK
Works as advertised. No issues with my refrigerator in the first few months.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy MichaelBatGEA, GE_Appliances, May 4, 2023
Hello,
We're so happy to hear that you've been enjoying your new refrigerator. The sensational slate finish is sure to look fabulous in any kitchen, and this model is packed with many fantastic features. The spill-proof shelves make it easy to clean up any messes, while the humidity-controlled drawers do an excellent job of keeping fruits and vegetables fresh. Thank you for taking the time to leave us a review and for making GE Appliances part of your home. Please know we are here should you need any assistance. -MichaelB@GEA
We're so happy to hear that you've been enjoying your new refrigerator. The sensational slate finish is sure to look fabulous in any kitchen, and this model is packed with many fantastic features. The spill-proof shelves make it easy to clean up any messes, while the humidity-controlled drawers do an excellent job of keeping fruits and vegetables fresh. Thank you for taking the time to leave us a review and for making GE Appliances part of your home. Please know we are here should you need any assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fridge!
on May 4, 2023
Posted by: calliewesley
Love the french doors. The water filter and dispenser are a game changer. We love this fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra@GEA, GE Appliances, May 10, 2023
Hey there,
We're glad to hear that you're pleased with your new unit. Thank you so much for choosing GE Appliances for your home! The LED lighting is one of our favorite features of this model. It just makes it so much easier to find whatever you're looking for!
We appreciate you taking the time to share with us. Enjoy your unit! - Tierra@GEA
We're glad to hear that you're pleased with your new unit. Thank you so much for choosing GE Appliances for your home! The LED lighting is one of our favorite features of this model. It just makes it so much easier to find whatever you're looking for!
We appreciate you taking the time to share with us. Enjoy your unit! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great. Great service.
on May 4, 2023
Posted by: Katreev
from Gatewood. Mo
I had purchased one, icemaker quit working. This was a replacement by GE. This one looks identical but is a better refrigerator. GE services were great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com