Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
4,126
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,354 out of
6,467)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
4
Noise
on April 28, 2023
Posted by: CynDP
from Dana Point, CA
My old GE Profile had no issues with noise and looked loke new still when the compressor blew. My new profile doesn't seem as sturdy and runs alot more with alot more noise. Is that normal? I do like the extra space of this one and boy does it keep my fruit and veggies fresh!
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful and love the drinking water machine it t
on April 29, 2023
Posted by: Bugsy Abbamonte
The customer service was good especially the sales person in store was very kind
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
GFE26JYMFS. GE 25.7 CF Refrigerator French Doors
on April 29, 2023
Posted by: Keith928
from New Lisbon Wisconsin
We bought this refrigerator recently at a small local appliance store in Mauston Wisconsin last December.
This is a 2nd home so we are not there full time.
This is a 2nd home so we are not there full time.
After the dealer installed it we waited 24 hours before putting anything in it. During that time and for the last 5 months, when the fridge compressor runs and the Freon is being pumped into the coils, it makes this loud obnoxious grinding noise which is very annoying and disturbing. We contacted the dealer who sent a tech out to check it out.
After explaining the issue to him he said the sound is “not abnormal” which we found hard to believe. He explained that the fridges compressor is distributing the Freon and water into the coils and other elements of the fridge into to maintain the correct temperatures for the fridge and freezer. While the explanations seemed to make sense from a technical perspective, the sound it makes is unacceptable for a brand new refrigerator. He said the fridge is operating as designed and there was nothing else he could do. I visited the owner of the dealer on April 27th and reported the issue to her. I also took a video of the noise the fridge is making and texted it to her. She said a GE rep would be visiting her store that afternoon and would discuss the situation with the rep.
We are not completely satisfied with the fridge due to this issue. We’ve owned may refrigerators and have never encountered this type of problem before. Some fridges make a semi-loud noise when the compressor kicks on but then it’s just the normal humming sound you hear, no grinding noise. All of the features of the fridge are fine and it’s operating fine and we like the storage capacity and front panel controls and the finger print resistant French doors. We would like this problem addressed ASAP and are hoping to have hear from GE and the Dealer very soon.
After explaining the issue to him he said the sound is “not abnormal” which we found hard to believe. He explained that the fridges compressor is distributing the Freon and water into the coils and other elements of the fridge into to maintain the correct temperatures for the fridge and freezer. While the explanations seemed to make sense from a technical perspective, the sound it makes is unacceptable for a brand new refrigerator. He said the fridge is operating as designed and there was nothing else he could do. I visited the owner of the dealer on April 27th and reported the issue to her. I also took a video of the noise the fridge is making and texted it to her. She said a GE rep would be visiting her store that afternoon and would discuss the situation with the rep.
We are not completely satisfied with the fridge due to this issue. We’ve owned may refrigerators and have never encountered this type of problem before. Some fridges make a semi-loud noise when the compressor kicks on but then it’s just the normal humming sound you hear, no grinding noise. All of the features of the fridge are fine and it’s operating fine and we like the storage capacity and front panel controls and the finger print resistant French doors. We would like this problem addressed ASAP and are hoping to have hear from GE and the Dealer very soon.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, May 1, 2023
Hello,
Thank you for taking the time to leave this review. We're sorry to hear that you're not pleased with your new fridge. We appreciate you sharing this with us and we're more than glad to help. The normal operation of your refrigerator will create some sounds or noises. Please refer to the article below for some information on this:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you are concerned about a sound or noise, you can check the following in the article below to determine if it is a normal sound or an unusual sound:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you still feel that something is wrong, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything else you need. Have a great day. - Tierra@GEA
Thank you for taking the time to leave this review. We're sorry to hear that you're not pleased with your new fridge. We appreciate you sharing this with us and we're more than glad to help. The normal operation of your refrigerator will create some sounds or noises. Please refer to the article below for some information on this:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you are concerned about a sound or noise, you can check the following in the article below to determine if it is a normal sound or an unusual sound:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you still feel that something is wrong, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything else you need. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Adequate room for two
on April 30, 2023
Posted by: R Jacobs
from Englewood FL
Quiet. Plenty of room for two. Would be limited with family. Ice maker is adequate for two but was stretched for long stay of extended family.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 9, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are elated to hear that you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fridge!
on April 30, 2023
Posted by: Kaynic23
from Texas
I love this fridge so far. It has a sleek stainless steel design. It has ample storage for it being so compact yet still offers all the amenities I was looking for such as a water and ice dispenser.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love how much space I have to to everything
on April 30, 2023
Posted by: dgarc29
from Arkansas
The fridge has everything I was looking for. Affordable price, space and it looks great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy MichaelBatGEA, GE_Appliances, May 4, 2023
Hello,
We're so happy to hear that you've been enjoying your new refrigerator. The sensational stainless-steel finish is sure to look fabulous in any kitchen, and this model is packed with many fantastic features. We really love the luxurious LED lighting, and the humidity-controlled drawers do an excellent job of keeping fruits and vegetables fresh. Thank you for taking the time to leave us a review and for making GE Appliances part of your home. Please know we are here should you need any assistance. -MichaelB@GEA
We're so happy to hear that you've been enjoying your new refrigerator. The sensational stainless-steel finish is sure to look fabulous in any kitchen, and this model is packed with many fantastic features. We really love the luxurious LED lighting, and the humidity-controlled drawers do an excellent job of keeping fruits and vegetables fresh. Thank you for taking the time to leave us a review and for making GE Appliances part of your home. Please know we are here should you need any assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Outstanding Product
on May 2, 2023
Posted by: Lots of room
from Eldred, Pennsylvania
Love it GE Appliances are well built there is a lot of room
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great so far
on May 2, 2023
Posted by: Randoid60
from MI
Only had it a few weeks. So far everything works great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com