Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
1
Terrible features
on December 14, 2020
Posted by: GTGW
from Cumming, Ga
The refrigerator temperature can’t be changed. I’ve tried to change it to 37 degrees as it is currently 43 degrees and am unable to do so as one can’t manually adjust the temperature down, only up, which is absurd. No internal air filter. Poor interior design. Just purchased this piece of crap last week and it will be returned.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
nice fridge, but the freezer door handle came off
on December 18, 2020
Posted by: DLBB
from MOSELEY, VA
freezer door handle came off when opening the freezer door. GE can you help with this?
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 22, 2021
Hi DLBB, we're very sorry the door handle came off your new refrigerator. We know this is worrisome so we'll be happy to help. We suggest looking at page 21 of your owner's manual for instructions on how to snap the handle back in place. You can see that here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF - This should hopefully be an easy fix. If you have any other questions or concerns, you can reach out to us via e-mail here: https://www.geappliances.com/ge/service-and-support/contact.htm - We're wishing you the best! - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Loudest appliance ever!!!
on January 27, 2021
Posted by: Pamy
from Ocala
Very cheaply made. Flimsey drawers.... ice drops and scares you to death... humms and knocks
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 28, 2021
Hi Pamy, we'll be sure to share your comments with our product team for future consideration. Your feedback is greatly appreciated and will help us make improvements down the road. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best refrigerator ever!!
on September 10, 2021
Posted by: DiDi B
from Omaha, Ne
We love the freezer on the bottom. The refrigerator has so much more room with this design!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
French doors are great
on December 4, 2021
Posted by: Realtor51
from Cynthiana, KY
We special ordered white and it was worth the wait
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Hmmm!!, Not sure yet.
on January 2, 2022
Posted by: JanAtl
GE is a family staple and the unit absolutely fits in my decor, sales and service are questionable.
Features
3
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Compressor - Only about 2 years old
on July 22, 2022
Posted by: Carolyn6202
from Shepherdsville KY
I've only had this refrigerator 2 years and the compressor is bad. GE support told me it was under a 5 year warranty. Tech came out and said it was a bad compressor but it is not under warranty. Very Disappointed. I loved the fridge otherwise.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, July 29, 2022
Hi there, thank you for taking the time to reach out to us. We're so sorry that after 2 years your compressor needed a repair and that you were told conflicting information. We know this would be a headache for you and that's never the type of ownership experience we want to see for our consumers.
With that said, we want to check on this for you so please be on the lookout for an email from us. We look forward to getting in touch and we're wishing you the best.
Guy@GEA
With that said, we want to check on this for you so please be on the lookout for an email from us. We look forward to getting in touch and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Average fridge
on September 10, 2022
Posted by: jfreeman03
from Pittsburght PA
Being that we couldn't see this style of fridge prior to purchase, we had to purchase blindly. I'm not a fan of the shelving height, the amount of ice it can hold, or how long it takes for the water in the line to chill after use. It's nice, but believe it could have been better designed especially for the money. We stuck with GE because they are one of the few who offered a black french door fridge.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, September 21, 2022
Hello there - while we're glad that you rated this unit perfect in appearance, we're also very sorry to know that the refrigerator hasn't met your expectations. We appreciate this feedback, and we will share your thoughts with our product and design teams for future design consideration.
We double checked, and your refrigerator comes with a Quick Space shelf and 4 adjustable shelves that allow you to organize your unit to best fit your needs. You can learn more about this on page 16 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf
The icemaker bin will hold approximately 3.9 lbs. of ice, but if you believe your unit is holding/producing less than this, we recommend service. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Bottom freezer and French door refrigerators have a water reservoir coil in the fresh food section that cools 16 oz. of water, and the water is chilled and stored until it is needed. Since the reservoir is in the fresh food section, the water will not be ice-cold. You can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17449
Please reach out to us on social media if there are other questions or concerns we can assist you with.
Have a great one.
Pablo@GEA
We double checked, and your refrigerator comes with a Quick Space shelf and 4 adjustable shelves that allow you to organize your unit to best fit your needs. You can learn more about this on page 16 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf
The icemaker bin will hold approximately 3.9 lbs. of ice, but if you believe your unit is holding/producing less than this, we recommend service. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Bottom freezer and French door refrigerators have a water reservoir coil in the fresh food section that cools 16 oz. of water, and the water is chilled and stored until it is needed. Since the reservoir is in the fresh food section, the water will not be ice-cold. You can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17449
Please reach out to us on social media if there are other questions or concerns we can assist you with.
Have a great one.
Pablo@GEA
Response from geappliances.comBy Tierra@GEA, GEA, September 21, 2022
Hi,
We appreciate the feedback. Thank you for sharing your experience and it will definitely be taken into consideration. Your satisfaction is important to us.
Thank you for choosing GE Appliances for your home. Have a great day!
We appreciate the feedback. Thank you for sharing your experience and it will definitely be taken into consideration. Your satisfaction is important to us.
Thank you for choosing GE Appliances for your home. Have a great day!
Written by a customer while visiting geappliances.com