Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,305 Reviews)
Rating breakdown 7,305 reviews
5 Stars
4,125
4 Stars
1,853
3 Stars
670
2 Stars
305
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,462)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
Looks great! Very roomy!
on March 22, 2023
Posted by: Cindy222
Looks great! It’s very large! Has all the features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
8 month review
on March 22, 2023
Posted by: Njk00
from Wisconsin
Roughly an 8 month review..
Pros
-Good amount of space
-Keeps food cold
-Good lighting inside
-Looks nice in the kitchen
-Good amount of space
-Keeps food cold
-Good lighting inside
-Looks nice in the kitchen
Cons
-Makes a constant moderate hum. If you have a kitchen that is also open to your main living space, it is never quiet. There is always a hum that you hear.
-The freezer handle falls off constantly, probably every 2-3 days which is very annoying when you pull on the freezer and the handle just comes off and smacks you in the knees.
-The water dispenser has a few more drips from it even after it is done, so you have to pause before you pull out your water bottle
-The water panel buttons are very hard to read in the daylight since there is no backlight and it is just a different shade of gray on top of gray plastic
-Makes a constant moderate hum. If you have a kitchen that is also open to your main living space, it is never quiet. There is always a hum that you hear.
-The freezer handle falls off constantly, probably every 2-3 days which is very annoying when you pull on the freezer and the handle just comes off and smacks you in the knees.
-The water dispenser has a few more drips from it even after it is done, so you have to pause before you pull out your water bottle
-The water panel buttons are very hard to read in the daylight since there is no backlight and it is just a different shade of gray on top of gray plastic
Overall, it works and serves its purpose of cooling food. However, there is some design flaws that are annoying enough that I would not purchase this again.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Haley@GEA, GE_Appliances, March 23, 2023
Hello there.
Thank you for taking the time to provide us with honest feedback. We love to see the good, and the bad so we can understand where improvements can be made in future models. Your review is super helpful to us.
We would like the opportunity to provide further assistance regarding the cons in your list and the pesky door handle. No one wants to be it in the knees when opening the freezer. We truly apologize for this frustration. One of our agents will be reaching out to you via email. If you don't see an email from us shortly, please make sure to check your spam or junk folder. We look forward to hearing from you.
-Haley@GEA
Thank you for taking the time to provide us with honest feedback. We love to see the good, and the bad so we can understand where improvements can be made in future models. Your review is super helpful to us.
We would like the opportunity to provide further assistance regarding the cons in your list and the pesky door handle. No one wants to be it in the knees when opening the freezer. We truly apologize for this frustration. One of our agents will be reaching out to you via email. If you don't see an email from us shortly, please make sure to check your spam or junk folder. We look forward to hearing from you.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Features Can be noisy! Holds temperature.
on March 22, 2023
Posted by: RobGEUser
from Maryland
Everything seems to be working well. We love the size and that temperatures are very consistent in the refrigerator and freezer compartments. It can be noisy - there is a page in the manual about the noises it can make, We are used to them now. Wish shelves were more flexible. Overall a great refrigerator.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Better than expected
on March 22, 2023
Posted by: Charlie 70
from Port Chester, New York
This appliance is a gem. Originally had a 29 cu ft refrigerator but had to downsize to get it into the kitchen. I have more room in the new fridge and space left over.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
The ice maker spits ice on tge floor
on March 23, 2023
Posted by: Magray
from Indianapolis Indiana
When you get ice fron fridge it spits more ice on floor than the cup. It needs something to guide it straight. It splashes every direction
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Jonathon@GEA, GE Appliances, March 24, 2023
Hello - Thank you so much for taking time out to share your experience so far. We appreciate it so much.
We are glad to see you are enjoying the performance and features, that is always good news to us. However, we are sorry about the ice dispenser giving you trouble like that. We know that can be frustrating to deal with.
For the best assistance on this, we would suggest taking advantage of the warranty and having one of our technicians come out and get this repaired. We're confident that they can resolve this for you. Here is the link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you again for sharing. It means a lot to us.
Jonathon@GEA
We are glad to see you are enjoying the performance and features, that is always good news to us. However, we are sorry about the ice dispenser giving you trouble like that. We know that can be frustrating to deal with.
For the best assistance on this, we would suggest taking advantage of the warranty and having one of our technicians come out and get this repaired. We're confident that they can resolve this for you. Here is the link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you again for sharing. It means a lot to us.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of space and enough features!
on March 24, 2023
Posted by: Ken F 1
from Boston MA
Great refrigerator. Very spacious with thoughtfully designed shelves and storage. The water dispenser is simple and works well. The crushed ice is so so but seems to function well enough.
The freeze is massive for this tier of refrigerator.
The freeze is massive for this tier of refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge but it is noisy
on March 24, 2023
Posted by: BCandLC
from Latham, NY
We love the look and layout. The water and ice dispenser work great. I like the size of the cubes. We do notice that it is noisier than our last fridge. The hum of the compressor and the fan are easily heard. Overall though we really like the refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Superior products!!!
on March 25, 2023
Posted by: Jeff H7
from Harrisburg, PA
My biggest complaint is the lack of adjustability with the shelves. I like to keep my larger items and gallon jugs on the shelves. The shelves will not accommodate unless I remove a shelf. What's the point of that. I understand the doors have deep shelves, but I like to keep my condiments in the doors where they are organized. If I keep all of my shelves inside, I have a bs, useless, two inch shelf.
The unit appears solid and well built. I have no other complaints.
I would recommend this to a friend!
Features
2
Performance
5
Quality
5
Value
4
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 27, 2023
Hello,
We’re glad that you’ve been enjoying your beautiful new refrigerator and we truly appreciate you making GE Appliances a part of your home. We know that storage space is important, and having space that doesn’t work for you can be a bit frustrating. We take your feedback seriously and we will work hard going forward to improve the layout and versatility of our shelves so that you have even more options for placement on future models. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re glad that you’ve been enjoying your beautiful new refrigerator and we truly appreciate you making GE Appliances a part of your home. We know that storage space is important, and having space that doesn’t work for you can be a bit frustrating. We take your feedback seriously and we will work hard going forward to improve the layout and versatility of our shelves so that you have even more options for placement on future models. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com