Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
4,126
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,354 out of
6,467)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
2
several features don't work
on March 11, 2023
Posted by: scf51
from New Hampshire
The water dispenser in the door drips so much I have to keep a paper towel folded under it. The ice and water dispenser is also difficult to use. The door handles are fingerprint magnets.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kacie@GEA, GE_Appliances, March 14, 2023
Hello - We're awfully sorry to hear that the water dispenser in your refrigerator is leaking this much and that the ice and water dispensers are not easy for you to use and that the door handles are getting fingerprints on them easily. We understand how disappointing it is to have a product that doesn't meet our expectations. We do encourage you to take advantage of your one-year warranty with us by calling our GE Consumer Service at 1-800-432-2737. One of our great servicemen would be happy to get your water dispenser to stop dripping. While we strive to provide quality products, we know there is always an opportunity to improve. We will share your feedback about the use of the ice and water dispenser and the door handles with our quality team so we can update these moving forward. Please reach back out to us if you have additional questions. Kind regards. -Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on March 11, 2023
Posted by: MGMiller
from Nebraska
Purchased this refrigerator for a kitchen reno. It has the features that I was looking for. My family loves the features and accessibility. So far, no issues. It was a much needed upgrade from our 20+ year old Maytag. I hope it lasts just as long.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Favorite of all time
on March 11, 2023
Posted by: Phargrove65
from Buffalo, TX
This frig is roomy, easy to clean, quiet and a beautiful addition to our kitchen
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Very loud and water drips
on March 11, 2023
Posted by: Azmeena
from Irving, TX
We were so excited to receive the fridge and first one came dinged. The next one came a week later. When it was plugged in, it was so loud and thought it would become quiet since reviews showed it was quiet. Also the water spot drips and water does not collect in anything. It’s a flat, silver piece that has a permanent water stain on it. I put a napkin in it which is not very nice looking. I’m disappointed but after 2 weeks without a fridge, I am just settling for it.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 15, 2023
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your brand-new refrigerator is experiencing issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy
on March 11, 2023
Posted by: Nee Pad
from Dinuba,CA
I love this refrigerator it is so simple and looks so good
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Dream fridge!
on March 11, 2023
Posted by: Ginger75
from Levittown,Pa
Got this model as a Christmas present from one of my kids. It does not disappoint! I’ve always wanted a french door refrigerator and I’m thrilled with it! No more bending over to see what hidden on the shelves, everything is visible and accessible! Freezer is easy to access and see immediately what I’m after.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Dented left door
on March 12, 2023
Posted by: Emcg24
from Lincoln Delaware
Builder supplied GE products in house. 1st refrigerator had some dents on left door. Had a replacement and this one is also dented. This is the door with the ice dispenser. Waiting on resolve.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy GE Appliances, March 15, 2023
Hello - Thank you so much for getting in touch and sharing your experience.
We are really sorry to hear about the door damage that happened on both of the models. That can be really annoying to deal with. That is not the kind of experience we want for anyone who uses our appliances.
We did check your case and seen that one of our case managers is currently working everything. We're confident that we will get this resolved as quickly as we can. Thank you again for sharing.
Stay safe.
Jonathon@GEA
We are really sorry to hear about the door damage that happened on both of the models. That can be really annoying to deal with. That is not the kind of experience we want for anyone who uses our appliances.
We did check your case and seen that one of our case managers is currently working everything. We're confident that we will get this resolved as quickly as we can. Thank you again for sharing.
Stay safe.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome refrigerator! Love it’.
on March 12, 2023
Posted by: Carla CGreen
from Florida
Love it! Certainly recommend it to my friends and family
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com