Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,305 Reviews)
Rating breakdown 7,305 reviews
5 Stars
4,125
4 Stars
1,853
3 Stars
670
2 Stars
305
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,462)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
1
3 weeks in and verdict isn't good!
on October 10, 2022
Posted by: Carl Fredrickson
from Oswego Il.
I have had the refrigerator only three weeks, and for the last week and a half the fridge is going into an annoying alarm mode. The control panel shows the freezer temperature going from -6 to 4 degrees and back again in a five second time frame. Looking through the trouble shooting guide (after 3 weeks mind you), it says to check the seals for dirt build up and proper seal, that can't be it... cuz did I mention I've had it only three weeks! I had checked to ensure the fridge is level, that's good. Every three days it goes into alarm, I have to unplug the fridge, replug it back in, then reset the alarm to make it stop. I have a service appointment scheduled for you guessed it... three weeks.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 17, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. We hate to hear about the issues you've encountered here, especially since you've not had your unit installed long. We're glad to hear that you've taken advantage of your warranty and you have a service appointment set up.
If you have questions or concerns in the future, know that you're always free to reach out and let us know.
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review for your fridge. We hate to hear about the issues you've encountered here, especially since you've not had your unit installed long. We're glad to hear that you've taken advantage of your warranty and you have a service appointment set up.
If you have questions or concerns in the future, know that you're always free to reach out and let us know.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Wow! So much storage
on October 10, 2022
Posted by: lauren1358
from San Francisco Bay Area
Really love the clear shelving! There is a space for everything and all the contents can be seen. So roomy!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
This product is just awesome
on October 10, 2022
Posted by: Ffffffffgggggggghhhjbvv
from Arizona
This product met all our requirements and was fairly easy to install.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
FRENCH DOOR REFRIGERATOR
on October 11, 2022
Posted by: DELANEYHE
from BETHANY BEACH, DE
I DID A LOT OF RESEARCH BEFORE SELECTING THIS PRODUCT. JUST RECEIVED AND HOPE ALL REVIEWS ARE TRUE. I GOT A LEMON LAST TIME SO I DID NOT WANT THE SAME KIND THIS TIME. IT LOOKS GOOD AND IS WORKING WELL. I WANTED WHITE WHICH IS NOT POPULAR RIGHT NOW. DELIVERY WAS EXCELLENT
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s ok
on October 11, 2022
Posted by: Swester
from St. Louis
The water/ice on the outside stinks to be honest, I have 3 kids and they are messy when they get water it drips down the front and the ice splatters everywhere! Good fridge but I wish i would have gotten the inside water dispenser.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Shayla@GEA, GE_appliances, October 12, 2022
Hello - Thank you for taking the time to write a review. We're glad you enjoy the performance of your new fridge! However, we're sorry to hear the water/ice has an odor, and your kids get messy when using the dispenser. We understand how bothersome that would be, and we apologize for any trouble this has caused. We'd love to help you.
Food can transfer odors and tastes to ice. Even food in the fresh food compartment can transfer an odor or taste to the freezer. You may view a helpful troubleshooting guide here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17742&_g.
We hope this helps! We're confident you will enjoy the performance of your fridge for many years. We're always here if you have any questions or concerns. Have an amazing day. -Shayla@GEA
Food can transfer odors and tastes to ice. Even food in the fresh food compartment can transfer an odor or taste to the freezer. You may view a helpful troubleshooting guide here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17742&_g.
We hope this helps! We're confident you will enjoy the performance of your fridge for many years. We're always here if you have any questions or concerns. Have an amazing day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Freezer prolems
on October 11, 2022
Posted by: AnneMar
from Fremont, CA
After one month the freezer compartment stopped working and everything in it was defrosted. It is also noisy when running.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, October 12, 2022
Hello - Thank you for taking the time to write a review. While we're glad you enjoy this model's appearance and features, we regret to hear the freezer stopped working after just one month, and it seems to emit unwanted noises when running. We certainly understand how disappointing that would be, and we genuinely apologize for the inconvenience this has caused.
We see you have scheduled service with a certified GE Appliances technician. We are confident they can diagnose and repair your unit in no time.
The normal operation of your refrigerator will create some sounds or noises. The following link contains explanations of any sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. If you have any questions or concerns, please contact us directly; we're always glad to help in any way we can. We wish you the very best. -Shayla@GEA
We see you have scheduled service with a certified GE Appliances technician. We are confident they can diagnose and repair your unit in no time.
The normal operation of your refrigerator will create some sounds or noises. The following link contains explanations of any sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. If you have any questions or concerns, please contact us directly; we're always glad to help in any way we can. We wish you the very best. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
New frig
on October 11, 2022
Posted by: Kashamariebisek
Lighting inside is awesome. Bottom freezer seems alittle wobbly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
very elegant look nice up grade to our kitchen
on October 11, 2022
Posted by: Papa Krank
from Arizona
Just received our refrig. yesterday , but very happy so far
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com