Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,314 Reviews)
Rating breakdown 7,314 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
3
Great fridge but temp control panel is sensitive
on September 21, 2022
Posted by: JBabs
The fridge is great and very roomy but the front control panel is very sensitive on the freezer side. It will just randomly change when we aren’t even near the fridge unless we lock the whole front panel. Just something that maybe my fridge has defective but is quite annoying.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Krystal@GEA, GE_appliances, September 23, 2022
Hello- Thank you for taking the time to review your new refrigerator. It is great to see that you enjoy the space. We are sorry to hear that the control panel is too sensitive, we know that must be aggravating. We will pass on that information to our design team. We value you your business and are very happy to have you part of the GE Appliances family.-Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
too small only one we could get from GE
on September 21, 2022
Posted by: Bob7000
from Centennial, CO.
Too small but the only one we could get for GE as a replacement for our larger GE frig that only lasted 3 years....we aren't happy with the GE handled the entire situation
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, September 28, 2022
Hello - While we're glad to see you like the appearance of this refrigerator, we regret to hear this 25.6 Cu. Ft. adjustable shelving fridge is too small for you. We understand how that would be disappointing when compared to a previous larger GE Appliances fridge you've owned that only lasted three years. We apologize for any inconvenience this has caused.
Please know that we strive to provide the very best ownership experience possible. If you have further questions or concerns, please contact us; we're always glad to help.
We're confident you will enjoy the performance of this new refrigerator for many years. Best wishes. -Shayla@GEA
Please know that we strive to provide the very best ownership experience possible. If you have further questions or concerns, please contact us; we're always glad to help.
We're confident you will enjoy the performance of this new refrigerator for many years. Best wishes. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Working great!
on September 21, 2022
Posted by: RanRan65
from Louisiana
Love the accessibility of food, freezer compartment and especially the ice dispenser.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of room, convenient shelve options
on September 22, 2022
Posted by: Sal38
from Bluffton,SC
Excellent product for money
The freezer is convient & spacey
The freezer is convient & spacey
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice fridge so far
on September 22, 2022
Posted by: Jenmw
from Indiana
I like the design of this fridge. My only complaint is that the water flow seems slow
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Freezer is awful
on September 22, 2022
Posted by: Knca
from Nc
The freezer is not working my good is defrosting and I’ve only had the fridge for 2 months
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, September 29, 2022
Hello - We regret to hear your freezer is not working. We understand how disappointing that would be, especially when it's a new purchase. We genuinely apologize for the inconvenience this has caused you and would love to help!
If the freezer is not cooling properly, there are factors to consider, such as proper air clearance, door closure, and temperature of the installation area, to name a few. Please view the following troubleshooting guide here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185&_ga.
Please know our appliances come with a limited one-year warranty. If the above suggestions do not resolve the issue, we recommend getting serviced by a GE Appliances technician that can diagnose and repair your unit in no time. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope you find this response insightful. We're always here if you need anything. Best wishes. -Shayla@GEA
If the freezer is not cooling properly, there are factors to consider, such as proper air clearance, door closure, and temperature of the installation area, to name a few. Please view the following troubleshooting guide here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185&_ga.
Please know our appliances come with a limited one-year warranty. If the above suggestions do not resolve the issue, we recommend getting serviced by a GE Appliances technician that can diagnose and repair your unit in no time. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope you find this response insightful. We're always here if you need anything. Best wishes. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features at good price.
on September 23, 2022
Posted by: Beeson
from Ponte Vedra, FL
Looking forward to using our new refrigerator and all of it's features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice, but not as roomy
on September 24, 2022
Posted by: Mason2022
While we do like the extra space it is created created the layout of it actually actually cause it to have less space than what you would think it would for exiles. There's virtually nowhere to put any sort of taller jugs or bottles such as juice wine or milk other than the 2 spots in the door. Just not nearly as roomy as something you would expect from this size of refrigerator.. We actually felt our old refrigerator which was significantly smaller could hold more stuff. The other notable thing is that this refrigerator runs exceptionally cold and lastly the water dispenser is insanely slow to the point where we don't even use it and that was the main reason why we got this style.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 27, 2022
Hello,
Thank you for taking the time to write this review! We’re so glad to see that you enjoy the appearance and quality that this unit offers. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the aspects of this refrigerator that you are unhappy with. This is not the experience we expect or wish for our consumers to have; please know that we will be sharing this information with out product team.
We thank you again for sharing this honest feedback with us, as it allows us to learn the best methods to improve our products in the future.
All the best,
Matthew
GE Appliances
Thank you for taking the time to write this review! We’re so glad to see that you enjoy the appearance and quality that this unit offers. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the aspects of this refrigerator that you are unhappy with. This is not the experience we expect or wish for our consumers to have; please know that we will be sharing this information with out product team.
We thank you again for sharing this honest feedback with us, as it allows us to learn the best methods to improve our products in the future.
All the best,
Matthew
GE Appliances
Written by a customer while visiting geappliances.com