Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,314 Reviews)
Rating breakdown 7,314 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
Love GE
on September 15, 2022
Posted by: Rikcole
from Michigan
Can’t go wrong with GE This Refrigerator isEverything I Expected &More
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance
on September 16, 2022
Posted by: Cind74
from Minnesota
Chill large quantity of foods fast. Love have water and ice at touch without opening the doors
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on September 16, 2022
Posted by: KD29
from Atlanta, GA
I love this refrigerator. I was very pleasantly surprised by the matted black sides, fits perfectly with our kitchen cabinets (color). The ice size is smaller than what our previous I I This refrigerator is perfect for filling up water bottles. I have a large family and the ice production is keeping up with our needs. This refrigerator is very spacious and my whole family absolutely loves everything about it. A little expensive but I am very happy with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very happy
on September 17, 2022
Posted by: H fenton
from Florida
very happy with this product has everything I need
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
EASY TO CLEAN
on September 17, 2022
Posted by: shushu2
A little Windex and the fingerprints were gone it was amazing. Love that all the compartments come out.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s the little things
on September 17, 2022
Posted by: Sprout93232
from Houston, tx
Noisy appliance lower drawer for vegetables requires both doors to open, user manual provides little useful information..I had to go to you tube to get any useful information and it wasn’t even a ge video.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sydney@GEA, GE_Appliances , September 23, 2022
Thank you for taking the time to provide us with your feedback. We're so sorry to hear that this model has been disappointing. This is never the experience we want you to have and we know how irritating the noise must be.
If you suspect the refrigerator is making noises that would not be considered normal, you can reach out service department by calling 1-800-432-2737 to set up an appointment. You can find normal operating sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
The interior drawers can be accessed and fully opened with the door(s) at 90 degrees; however, they will be prevented from being removed. You need 17" on each obstructed side to fully open the doors. The clearances are measured from the side of the refrigerator.
We are always here for you and happy to help with any questions you may have about your refrigerator or other appliances. Please let us know if you have any additional questions or concerns. - Sydney@GEA
If you suspect the refrigerator is making noises that would not be considered normal, you can reach out service department by calling 1-800-432-2737 to set up an appointment. You can find normal operating sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
The interior drawers can be accessed and fully opened with the door(s) at 90 degrees; however, they will be prevented from being removed. You need 17" on each obstructed side to fully open the doors. The clearances are measured from the side of the refrigerator.
We are always here for you and happy to help with any questions you may have about your refrigerator or other appliances. Please let us know if you have any additional questions or concerns. - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Returned Within a Week
on September 18, 2022
Posted by: Mel215
from SC
The ice machine broke within 48 hrs of using. The place where you get water has nothing to hold water that has overflowed a cup so when you open that door the excess water flies onto the floor. The right door opened very quickly but closed so slowly you often had to push the door twice. Loved the color of black slate.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, September 26, 2022
Hello - We appreciate you taking the time to write a review. While we're glad you enjoyed the appearance of this model, we regret to hear your ice maker broke, resulting in you returning your unit. We understand how disappointing that would be, and we apologize for any inconvenience.
When installing this refrigerator, please know you must turn the ice maker on by flipping its switch. If the ice maker still did not work, it's possible the filter was installed incorrectly, among other reasons. We offer troubleshooting tips on page 44 of the owner's manual.
Please know we have a limited one-year warranty on our appliances. A certified GE Appliances technician can also come to your home to diagnose and repair your unit in no time. However, we understand you returned your fridge. For reference, you may view warranty information on page 47 of the owner's manual.
This model also comes with a drip tray that you can pull out to dump any water that may have fallen inside.
We strive to provide the best quality possible and truly value your feedback. We'll be sure to share your review with our design team for any improvements necessary. We hope that you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. Best wishes. -Shayla@GEA
When installing this refrigerator, please know you must turn the ice maker on by flipping its switch. If the ice maker still did not work, it's possible the filter was installed incorrectly, among other reasons. We offer troubleshooting tips on page 44 of the owner's manual.
Please know we have a limited one-year warranty on our appliances. A certified GE Appliances technician can also come to your home to diagnose and repair your unit in no time. However, we understand you returned your fridge. For reference, you may view warranty information on page 47 of the owner's manual.
This model also comes with a drip tray that you can pull out to dump any water that may have fallen inside.
We strive to provide the best quality possible and truly value your feedback. We'll be sure to share your review with our design team for any improvements necessary. We hope that you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. Best wishes. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality
on September 18, 2022
Posted by: Lois s fridge one
from Redding,ca
Good quality, flexible features, easy clean and fair price.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com