Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,305 Reviews)
Rating breakdown 7,305 reviews
5 Stars
4,125
4 Stars
1,853
3 Stars
670
2 Stars
305
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,462)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
Really pleased with this fridge!
on August 25, 2022
Posted by: dannigurl04
from Sioux Falls, SD
I was so tired of our side by side. Fridges are so expensive but it was absolutely worth it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Freezer Door handle is a problem
on August 25, 2022
Posted by: MireyaMB
from Santa Clarita ca
I just purchased this Refrigerator not even a month ago. It was installed by best buy/pacific appliances.
The freezer door handles keeps coming off.
The freezer door handle has to be pulled hard, just to open the freezer, which causes the door handle to come off and makes the whole refrigerator roll forward. very bad design
The freezer door handles keeps coming off.
The freezer door handle has to be pulled hard, just to open the freezer, which causes the door handle to come off and makes the whole refrigerator roll forward. very bad design
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Krystal@GEA, GE_appliances, September 1, 2022
Greetings- We are so sorry that you are experiencing this with your freezer handle falling off. We definitely understand the frustration this has caused, and we are happy to help. That is not the experience that we want for you.
We recommend contacting us directly 1-800-386-1215 Mon - Fri, 8am – 6pm EST.
Thank you for choosing GE Appliances for your kitchen. We look forward to hearing from you soon! - Krystal@GEA
We recommend contacting us directly 1-800-386-1215 Mon - Fri, 8am – 6pm EST.
Thank you for choosing GE Appliances for your kitchen. We look forward to hearing from you soon! - Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great French Door Fridge
on August 25, 2022
Posted by: Chic Chief
from Midwest City, OK
The ice in the door is a big space saver and there is still shelves in the door (not deep at all but still good and useful. I also love the shelf that slides back so you can make room for tall items. It's a great value!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the interior design. It is big enough, and
on August 25, 2022
Posted by: Christi love
from Ct
Great look for outside and inside. The compartimenta help me to keep my food organize.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking - flimsy drawers
on August 26, 2022
Posted by: Csea
from Lancaster, pa
Handles and drawers feel and operate cheap. But it is beautiful looking.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Design
on August 27, 2022
Posted by: Happy Jack Bud
from Happy Jack Arizona
This product/refrigerator was designed with me in mind. I had a side by side refrigerator/freezer before. My new model has the freezer below, with actual measured freezer space smaller than the side by side, but can actually store much more because of th3 design and the ice maker/water dispenser in th refrigerator door, rather than in the freezer. Genius design, really.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud and Messy
on August 27, 2022
Posted by: Djkmsfamily
from Phoenix AZ
We were excited to purchase this but made the mistake of not listening to it plugged in at the retailer. This frig is quite loud compared to any other frig we have ever had. The compressor does stop at times but it is normally running once someone opens the frig or freezer. The water distribution is clunky and tilted causing spills easily. Standard size water bottle cannot be inserted so a hand is necessary to push the water dispensing button. A cup inserted needs to be tipped so the water goes in vs sprays out. The water dispenser makes quite a bit of noise as well once dispensing has finished (clunking noise). It is a roomy frig but the drawers/shelves are standard mounted and really can’t be moved as much as I would like.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 13, 2022
Hello,
Thank you so much for taking the time to write this review. We are saddened to hear that this refrigerator did not meet your expectations, and we understand that situations like this can be extremely frustrating. We’d like to apologize for any inconvenience this unit has caused, as this is not the experience that we wish for our consumers to have.
It is important to keep in mind that this new high efficiency compressor may run faster and longer than your old refrigerator, especially with frequent door openings. During this time, you may hear a high-pitched hum or pulsating sound while it is operating. These sounds are normal; however, if you experience any unusual sounds, we recommend referring to this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
The approximate height on the water dispenser on French Door refrigerators is 11” tall from the bottom tray to the dispense point. The water dispenser is designed to accommodate many mugs, glassware, baby bottles, sport and water bottles.
Lastly, the shelves should be able to move up and down along the track within the refrigerator. To get a step-by-step guide on how to rearrange refrigerator shelves, please refer to page 16 of this unit’s “Use and Care Manual” which can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf
We hope this helps, and if you need further assistance please do not hesitate to ask.
Best regards,
Matthew@GEA
Thank you so much for taking the time to write this review. We are saddened to hear that this refrigerator did not meet your expectations, and we understand that situations like this can be extremely frustrating. We’d like to apologize for any inconvenience this unit has caused, as this is not the experience that we wish for our consumers to have.
It is important to keep in mind that this new high efficiency compressor may run faster and longer than your old refrigerator, especially with frequent door openings. During this time, you may hear a high-pitched hum or pulsating sound while it is operating. These sounds are normal; however, if you experience any unusual sounds, we recommend referring to this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
The approximate height on the water dispenser on French Door refrigerators is 11” tall from the bottom tray to the dispense point. The water dispenser is designed to accommodate many mugs, glassware, baby bottles, sport and water bottles.
Lastly, the shelves should be able to move up and down along the track within the refrigerator. To get a step-by-step guide on how to rearrange refrigerator shelves, please refer to page 16 of this unit’s “Use and Care Manual” which can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf
We hope this helps, and if you need further assistance please do not hesitate to ask.
Best regards,
Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
great fridge / freezer
on August 27, 2022
Posted by: Nature Lover 2
from Denver Colorado
we like the compartments in both the fridge and the freezer.
the filtered water comes out a bit slow.
the filtered water comes out a bit slow.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com