Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,306 Reviews)
Rating breakdown 7,306 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,462)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
Love my new refrigerator!
on May 1, 2022
Posted by: J Kriz
from Elizabeth Pa
It has so much room in both the freezer and refrigerator
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works Great but NOT Fingerprint Resistant!
on May 1, 2022
Posted by: Anonymous
from Louisiana
It is a really nice fridge with some great features - the ice maker is easy to access, lots of shelves and space, collapsible shelving. The main issue is that this fridge is in no way fingerprint-resistant; fingerprints are instantly and readily visible with barely a touch. I have had fridges that were called fingerprint-resistant, and they were much better at that than this one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
It's Wonderful
on May 1, 2022
Posted by: Shirlsas
from Havre, MT
I love this combination frige/freezer! It is stylish and I can now see everything I have in it when the doors are open!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst refrigerator ever leaks water all the time
on May 2, 2022
Posted by: B Faw
from Miami
To much money for a leaking cheaply made plastic parts refrigerator
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, May 3, 2022
Hello. We appreciate you reporting these concerns to us – we truly hate to hear you’ve had an issue with the refrigerator leaking, and are concerned with the materials and parts. We regret any inconvenience caused. We always want to create durable appliances using quality materials. Your concern over the material used as well as the issue you’ve had with the unit leaking will be sent for review, as we want to ensure we're aware of any possible areas of concern.
Regarding a leak, if it’s near the water filter you may want to check the filter for any issue and to make sure it’s installed correctly. You may also want to check the water supply line. We have Troubleshooting Tips starting on page 46 of the manual; if you’d like to review those, that’s linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf&_. If you’re unable to resolve the leak with that information, our Service Department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to help.
We hope the leak is fixed for you soon, so you can enjoy your refrigerator without inconvenience. If you have any other concerns or questions, we’re happy to offer assistance any time. -Sarah@GEA
Regarding a leak, if it’s near the water filter you may want to check the filter for any issue and to make sure it’s installed correctly. You may also want to check the water supply line. We have Troubleshooting Tips starting on page 46 of the manual; if you’d like to review those, that’s linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf&_. If you’re unable to resolve the leak with that information, our Service Department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to help.
We hope the leak is fixed for you soon, so you can enjoy your refrigerator without inconvenience. If you have any other concerns or questions, we’re happy to offer assistance any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Pros and cons
on May 2, 2022
Posted by: chjones50
from Gardendale, AL
I ordered this refrigerator and waited 6 weeks to get it. The left side panel was buckled and did not seem to have any insulation. A second one was delivered, and it was the same way. This is the 3rd one, and it is much better, but still not firm from top to bottom like all the refrigerators I checked in store. The other refrigerator was very noisy all the time. I'm just hoping this one works. Other con is that ice maker is super slow and does not make much ice per day. The refrigerator is really pretty and I think I'm going to like it
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Sarah@GEA, GE_Appliances, May 4, 2022
Hi there, and thanks for submitting your feedback. While we’re glad you like the appearance of your current refrigerator, we do hate to hear you had issues with the left side panels on two former units, and have a concern over the ice maker being slow. We know any issues like those must be concerning. Our Quality Control team will be informed of the left side panel issue your units had – your insights are appreciated, as we always want to make sure we’re aware of any possible areas of concern.
For your ice maker concern, we would generally expect the unit to produce seven cubes per cycle (approximately 100 to 130 cubes in a 24 hour period). This can depend on the temperature in the freezer, how often the door is opened, etc. You might want to check that the filter isn’t clogged, and the freezer temperature isn’t too warm. We also have an article with additional tips for a slow ice issue here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763&_ . We have Troubleshooting Tips on page 43 of the manual as well. We hope those help, but if you think service may be needed that department can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
We are confident this refrigerator will be a valuable addition to your household going forward, and we’re always available if you have any questions or concerns in the future. Wishing you all the best! -Sarah@GEA
For your ice maker concern, we would generally expect the unit to produce seven cubes per cycle (approximately 100 to 130 cubes in a 24 hour period). This can depend on the temperature in the freezer, how often the door is opened, etc. You might want to check that the filter isn’t clogged, and the freezer temperature isn’t too warm. We also have an article with additional tips for a slow ice issue here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763&_ . We have Troubleshooting Tips on page 43 of the manual as well. We hope those help, but if you think service may be needed that department can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
We are confident this refrigerator will be a valuable addition to your household going forward, and we’re always available if you have any questions or concerns in the future. Wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Better then most
on May 2, 2022
Posted by: Shuffield
from Pleasant Hill, MO
I like the water/ice dispenser. The vegs and fruits kept freezing so we had to put a piece of cardboard on bottom which fixed the problem. The handle also has come off a few times.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Refrigerator
on May 2, 2022
Posted by: Mrs Web
from Wisconsin
I really like having the French doors with freezer on bottom can see what’s in there fridge. Kinda wish I would of ordered counter top one only because this one does stick out a little more then I wanted but I can live with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Roomy
on May 3, 2022
Posted by: Nobody at home
from Utica Ms
Very roomy but also very noisy. Wish I had done more research!!!!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com