Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,306 Reviews)
Rating breakdown 7,306 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,462)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
3
Disappointing
on April 23, 2022
Posted by: TinaMar
from Sterling Heights, Michigan
I've wanted a french door refrigerator for a few years, so purchasing one for our new-build home was exciting. Unfortunately, the unit has been somewhat disappointing. There's not enough room for taller items, and most of the room in the doors is shallow.
Additionally, the handle for the freezer has been pulled off multiple times. It turns out this is a product defect and there's a current recall for this concern. I had to schedule a service appointment to have the door handle retro-fit.
I also inadvertently changed the temperature of the freezer and refrigerator. Looks like I have to unplug and restart the entire unit to reset it to zero.
Overall, I wish I'd seen it in person prior to ordering it for our home. I may have made a different decision.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 25, 2022
Hello - We appreciate you taking the time to share your review. We are sorry you are disappointed in your new refrigerator. We apologize this model is affected by a recall. We are confident the issue will be resolved soon. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Refrigerator
on April 23, 2022
Posted by: Upsers
from Clarkson
I love my refrigerator except the handle on freezer keeps coming off but it’s not apart of recall but GE is sending me some more fasteners
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 25, 2022
Hello - We appreciate you taking the time to share your review. We are glad you love your refrigerator. We are sorry the freezer handle keeps coming off. If the fasteners do not help, we recommend service. . You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Product doesn’t have deep door shelves on the left
on April 24, 2022
Posted by: Susie he
from Pawleys Island SC
I love the look and the water and ice in the door. I am disappointed with the size of the door shelves. Guess I should have purchased a larger model.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 26, 2022
Hello - Thanks for your feedback. We are glad you love the the look and the dispenser feature of your new refrigerator! We are sorry you are disappointed with the size of the door shelves. If you have any concerns, please contact us on social media. Thanks for choosing GE Appliances!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I love this refrigerator.
on April 27, 2022
Posted by: DEE DEE 62
from Fairburn Ga
The refrigerator looks really good in my kitchen. The only problem I have is the refrigerator is loud.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Buy!
on April 27, 2022
Posted by: Kgober
from Conroe Tx
Nice clean design, Great design. Easy to clean. I would recommend!!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 28, 2022
Hello - Congratulations on your new refrigerator purchase! We appreciate the trust you've placed in us and our products and we are sure you will enjoy great performance from your beautiful refrigerator for many years to come. Thanks for making GE Appliances a part of your home!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Runs Great!
on April 28, 2022
Posted by: Brady01
from Illinois
There is a large bulge on the side of the refrigerator. Runs great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 29, 2022
Hello - We appreciate you taking the time to share your review. We are glad your refrigerator runs great! We are sorry there is a large bulge on the side of the unit. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
so far; so great
on April 28, 2022
Posted by: el ruffbo
from PGH, PA
love the ice and water dispenser; virtually the same as our prior refrigerator(other make) in options; very stylish
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on April 29, 2022
Posted by: BKTLR
from Ivins UT
Great quality, function, and durability. Good use of space and compartments.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com