Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,306 Reviews)
Rating breakdown 7,306 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,462)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
3
Refrigerator Review
on April 18, 2022
Posted by: GE Refrigerstor
from Searcy, AR
The doors are not even and the freezer handle comes off which cause you to fall
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 19, 2022
Thanks so much for taking the time to reach out to us about this. We're sorry to hear that your refrigerator doors are not even and the handle is falling off. We did want to let you know that there is a recall in place for your model of refrigerator. If you haven't seen it yet, you can learn more here: https://www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022/ If you have any more questions, let us know. We're here for you. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good frig
on April 19, 2022
Posted by: B254
from Okc ok
I like this frig has lots of room wish there was a meat drawer only trouble so far is the freezer handle falls off but I knew that when I got it as other review had reported it
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
ALMOST EXCELLENT!
on April 19, 2022
Posted by: LLQK
from LANCASTER, OH
WE LIKE ALL OF THE FEATURES OF THIS MODEL, ESPECIALLY THE WAY THE INTERIOR IS LIT WHEN THE DOORS ARE OPEN. WE HAVE THE ICE MAKER IN THE DOOR FEATURE WHICH LIMITS THE DOOR SHELF SPACE ON THE LEFT SIDE,BUT WE CAN LIVE WITH THAT TRADE OFF.
WE HAVE EXPERIENCED THE HANDLE COMING OFF OF THE FREEZER 8-10 TIMES, BUT IT HAS NOT CAUSED US ANY INJURY, YET! IT IS DEFINITELY A PROBLEM!
WE HAVE EXPERIENCED THE HANDLE COMING OFF OF THE FREEZER 8-10 TIMES, BUT IT HAS NOT CAUSED US ANY INJURY, YET! IT IS DEFINITELY A PROBLEM!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Affordable Elegance
on April 19, 2022
Posted by: bdunc72
from Massachusetts
Has the features and look of more expensive products out there, but with a price point that is in the range for the average family
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Reliable so far
on April 19, 2022
Posted by: FrankScuffy
from New Britain, PA
We’ve only had our GE refrigerator for a month or so, and so far it has been generally operating fine. My one small issue has to do with the ice maker/water dispenser. After a few weeks use, the cubed ice would not drop when the dispenser button was pressed. I open it up and it appeared that some cubes may have partially melted and then red rose into a semi/large block. Once I cleared that mass of ice, the machine resumed making smaller cubes and dispensed with no problem. I’m not sure what caused the initial problem as we did not have any power outages that would have caused the cubes to partially melt. On a related note, the water dispenser seems extremely slow. I’ve never had a refrigerator with this feature before, but based on using friends’ fridges, there seems to be something wrong with the flow of water in this GE. It could be a problem with the installation - I need to investigate further.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, April 25, 2022
Hey there,
This is certainly a great product to review. We're happy to see how much value you're getting from this beautiful refrigerator. Your concerns about the ice maker are understandable and we do have some information to share with you.
If the dispenser on your refrigerator is not dispensing ice, this could be due to clumping ice cubes. If this is the case, the ice cubes in your icemaker may be clumping for a couple of reasons:
Low Food Load:
The defrost cycle radiates some heat into the freezer. The ice in the freezer will naturally absorb the heat. This will cause the ice to melt slightly during the defrost cycle and may cause the ice to freeze together in clumps. Increasing the food load in the freezer will buffer the warmth from the defrost cycle and keep the ice from melting. Make sure the freezer is at least 3/4 full of food.
Lack Of Use:
When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up. If you do not use a large amount of ice, you may turn off the icemaker and stop ice production to prevent this as well.
Make sure to take advantage of all the awesome features included. Have a swell day! Mike@GEA
This is certainly a great product to review. We're happy to see how much value you're getting from this beautiful refrigerator. Your concerns about the ice maker are understandable and we do have some information to share with you.
If the dispenser on your refrigerator is not dispensing ice, this could be due to clumping ice cubes. If this is the case, the ice cubes in your icemaker may be clumping for a couple of reasons:
Low Food Load:
The defrost cycle radiates some heat into the freezer. The ice in the freezer will naturally absorb the heat. This will cause the ice to melt slightly during the defrost cycle and may cause the ice to freeze together in clumps. Increasing the food load in the freezer will buffer the warmth from the defrost cycle and keep the ice from melting. Make sure the freezer is at least 3/4 full of food.
Lack Of Use:
When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up. If you do not use a large amount of ice, you may turn off the icemaker and stop ice production to prevent this as well.
Make sure to take advantage of all the awesome features included. Have a swell day! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Optimistic
on April 19, 2022
Posted by: Richragman
from Mattawan, MI
Have had 3 refrigerators die in the past 2 years……replaced all with GE. Fingers crossed for longer success with these new appliances
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice refrigerator
on April 19, 2022
Posted by: DDG323
from Ca
Nice large size refrigerator. Love the ice cube maker. I put a bowl for extra ice in the bottom. Easy to find food in the freezer and refrigerator due to drawers that roll out.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 29, 2022
Hello - Thanks for your review. We are glad you are happy with your new spacious refrigerator purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality Product
on April 20, 2022
Posted by: DEE JOE
from Sterling Heights Michigan
Love the features and layout on this model. I would highly recommend this product.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com