Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,306 Reviews)
Rating breakdown 7,306 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,462)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
2
Cheap
on February 1, 2022
Posted by: Goythe02
from Cedar Lake IN
Bought a brand new house and the refrigerator came with it. The side of this refrigerator is warped and the panel is bowed out. When you push on the side it makes a hollow sound.The freezer handle keeps falling off and the water dispenser outside the door keeps dripping.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 2, 2022
Hi - We're so very sorry to hear you're unhappy with your new refrigerator. We understand the joy and excitement a new home brings and we hate that the refrigerator has disappointed you. It is not unusual to see a few drops of water drip from the dispenser after use. This is caused by pressure on the water line and changes in temperature that can cause condensation to form and drip. That said, there should not be a continual drip from the dispenser.
It is also normal to have a slight outward bow or bulging on either or both sides of the refrigerator cabinet once the refrigerator has been plugged in and turned on. Given these two concerns and the issue you're having with the drawer handle, we would recommend having GE Service out to check the refrigerator. We're confident they can remedy the issue with the handle and will need to check on the additional issues you've described. Please call 1-800-432-2737 to schedule an appointment during your warranty period. Kind regards - Vikki@GEA
It is also normal to have a slight outward bow or bulging on either or both sides of the refrigerator cabinet once the refrigerator has been plugged in and turned on. Given these two concerns and the issue you're having with the drawer handle, we would recommend having GE Service out to check the refrigerator. We're confident they can remedy the issue with the handle and will need to check on the additional issues you've described. Please call 1-800-432-2737 to schedule an appointment during your warranty period. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Cavernous!!
on February 1, 2022
Posted by: KatieLady
from Grand Rapids, MI
We've been using this refrigerator for our family of four for about a week now and I cannot believe how much space we have. Lots of room even for our pre-packed lunch boxes which would not have been doable in our old fridge. The ice and water dispenser are also at a great height for our kiddos. Overall we are very satisfied with our purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Exceptional
on February 2, 2022
Posted by: BarbaraSue
from Goshen Ohio
I simply love my new refrigerator. I always wanted a French door refrigerator and could not see buying another appliance as long as my current one was working. My old refrigerator was a GE side by side I had for 30 years and it finally quit. I knew I was buying a GE French door refrigerator and that’s what I did and I’m so glad I did it’s roomy and beautiful.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good
on February 2, 2022
Posted by: Keyshia
from Alabama
So far we love it, we had to buy it unexpectedly but we were already looking at this model. I do love how roomy it is.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Functionality
on February 2, 2022
Posted by: Petra Valadez
from San Diego
Freezer handle comes off easilly
The fruit and vegetable drawer on the right side does not open completely when only the right door is opened
Ice crusher not working properly
The fruit and vegetable drawer on the right side does not open completely when only the right door is opened
Ice crusher not working properly
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 3, 2022
Hi - We appreciate you choosing this beautiful GE refrigerator for your home and hate to hear about the issues you are having with the freezer handle, the fruit and vegetable bin and the crushed ice dispenser. We hope these issues have not caused you any inconvenience or frustration and truly apologize if they have. We recommend scheduling a service appointment to have GE service check your refrigerator under the warranty. You may call 1-800-432-2737 to do so. We're confident GE service will be able to help. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great
on February 3, 2022
Posted by: Kyfrydchik
from oviedo, FL
The new fridge was delivered today, and so far I'm very impressed with the quality and care that is apparent in this product. Looking forward to many happy years of use.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks good a little noisy
on February 3, 2022
Posted by: LMR45
from Pleasant prairie wi
Function is good but the unit overall is noisier than our Frigidaire 20 year old model.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor interior design and barely cools
on February 3, 2022
Posted by: Not2cool
from Louisiana
The interior fixed shelves are designed poorly. If you make the lower shelf tall enough for even a gallon of milk it makes the middle shelf almost useless. The shelves on the ice maker door are so small they are useless. The refrigerator compartment barely cools to the safe zone. Stays at 40 degrees with the thermostat set at 34 degrees. I like my milk cold not cool. Disappointed for the price.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 4, 2022
Hi - Thank you for having purchased a new GE refrigerator for your home. We appreciate you providing feedback on your experience with the unit and hate to hear you are not pleased with the interior design and cooling performance. The 4 split shelves in your refrigerator compartment are adjustable and you can relocate them inside the fresh food compartment to best suit your storage needs. You also have 3 gallon storage bins on the right hand door to accommodate larger containers. Please review the following support document for the most reliable means to measure the internal temperatures - https://products.geappliances.com/appliance/gea-support-search-content?contentId=19479&_ga=2.171566432.1729295331.1643637364-727603807.1639067503 - If you continue to have concerns regarding the cooling performance, please call 1-800-432-2737 to schedule an appointment for GE service to check the refrigerator. We want you to be happy with your purchase and hope this will help. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com