Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,306 Reviews)
Rating breakdown 7,306 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,462)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
Great features
on November 2, 2021
Posted by: Sunni2021
from Phila
I really love the size and space of this refrigerator. It works great and I really love the icmaked and water dispenser on the door.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Really enjoying the ice and water feature.
on November 2, 2021
Posted by: Mottie
from North Myrtle Beach SC
My refrigerator is the quiets I e ever owned! Love it. Easy to keep clean too!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good overall except for the annoying hum!
on November 2, 2021
Posted by: dort41
from St. George, Utah
It makes this whining hum that is just irritating!
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 4, 2021
Hello. We appreciate you taking the time to reach out to us, though we really hate to hear you have an issue with the refrigerator making a humming noise; we know an unexpected noise would be worrying, and would like to assist.
Newer models can be a bit louder than older ones because of added features and technology. We do have a description of sounds that would be normal for your model on page 42 of your manual. There is also an article available on expected sounds for your refrigerator here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 . We hope that information is useful for you.
If you are concerned that the noise you're hearing is out of the ordinary, our service department is available at 1-800-432-2737 and would be glad to assist. An appointment can also be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm if you prefer.
Our Design team will certainly also be informed of the feedback you've provided for future review - we value your insight, as we want to be sure we're aware of any possible issues. We are happy to help if you have any other concerns or questions. Best wishes! -Sarah@GEA
Newer models can be a bit louder than older ones because of added features and technology. We do have a description of sounds that would be normal for your model on page 42 of your manual. There is also an article available on expected sounds for your refrigerator here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 . We hope that information is useful for you.
If you are concerned that the noise you're hearing is out of the ordinary, our service department is available at 1-800-432-2737 and would be glad to assist. An appointment can also be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm if you prefer.
Our Design team will certainly also be informed of the feedback you've provided for future review - we value your insight, as we want to be sure we're aware of any possible issues. We are happy to help if you have any other concerns or questions. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Great if it worked
on November 2, 2021
Posted by: Jkay0727
from Paulina, LA
Unfortunately I only had this refrigerator for a few weeks and it started making noise and had ice build up.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 5, 2021
Hey there, and thanks for letting us know of your concern - we truly hate to hear you've had issues with the refrigerator making noise and ice building up. We know this must have caused frustration, especially with such a new model. We'd like to assist.
Our Design team will be informed of the experience you've had. We appreciate you communicating this to us, as we always want to be aware of any potential areas of concern. Regarding the noise, newer models can often be a bit louder than older ones, because of added features and technology. Your manual includes a description of what sounds are considered normal for this model on page 42, and we also have an article describing normal refrigerator noises here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 .
For the issue you're experiencing with ice build-up, you may want to check that the gasket has no gaps or tears that aren't allowing the door to seal properly, and that the refrigerator is properly leveled. We have additional troubleshooting details for this issue here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286 .
We hope this information may be helpful in resolving your concerns, but if necessary our service department is also available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you have any other questions or concerns, we are happy to help any time. Wishing you all the best! -Sarah@GEA
Our Design team will be informed of the experience you've had. We appreciate you communicating this to us, as we always want to be aware of any potential areas of concern. Regarding the noise, newer models can often be a bit louder than older ones, because of added features and technology. Your manual includes a description of what sounds are considered normal for this model on page 42, and we also have an article describing normal refrigerator noises here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 .
For the issue you're experiencing with ice build-up, you may want to check that the gasket has no gaps or tears that aren't allowing the door to seal properly, and that the refrigerator is properly leveled. We have additional troubleshooting details for this issue here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286 .
We hope this information may be helpful in resolving your concerns, but if necessary our service department is also available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you have any other questions or concerns, we are happy to help any time. Wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE in door ice maker
on November 2, 2021
Posted by: Tommy8304
Replaced a side by side GE. This has more freezer room and more features which we like.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome space
on November 3, 2021
Posted by: dmn65
from Hobart, Indiana
Great product lots of space easy to use and organize we love it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looking refrigerator
on November 4, 2021
Posted by: Scrubber67
from Rosenberg, TX
Very happy with this refrigerator. The finish is easy to keep clean. Love the ice maker and filtered water (very cold). The inside is exceptional. Very well lit and quite spacious. The freezer drawer has plenty of room and, with a little effort because of being well sealed, easy to open. Overall this is a great product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Well Designed
on November 4, 2021
Posted by: SilverFridge
from South Central Illinois
Our new GE French Door refrigerator was delivered and set-up a few hours ago. It's too early to provide a proper review but first impressions are important. Sales and Installation by DVD Appliance World, made our purchase a smooth transaction from the sales department to communications staff and to the delivery/set-up employees the transaction was one of the best we've ever experienced. This GE refrigerator is designed and well made with features we're sure to enjoy everyday. Our thanks to all of GE employees for producing this beautiful appliance!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com