Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,307 Reviews)
Rating breakdown 7,307 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
353
83%of customers recommend this product.
(
5,352 out of
6,463)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
4
Cools and freezes well
on October 19, 2021
Posted by: Pombear02
from New Mexico
Love that fingerprints do not affect this refrigerator, however it does affect it on the water area. Since the first day of having this fridge my water dispenser has leaked after getting water so I constantly have to lock the water dispenser in an ice mode. The inside has so much space. The refrigerator cools very well. The freezer drawer is very stiff and hard to pull out, but once you get used to that it’s easy to access your items. The freezer is exceptionally cold. If it wasn’t for the water dripping all the time from the dispenser I would give it a full five stars.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 20, 2021
Posted by: JoeG39
from Lakeland, Fl
I just love my refrigerator. It had wonderful storage space and easy to access items
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the look but some small things
on October 20, 2021
Posted by: Kris8291485267
from Ma
The fridge is so nice looking and roomy. The only negatives I have is, the freezer handle comes off here there, you need to slide it back into place. The freezer door drawer doesn’t move smoothly. The freezer door shuts so tightly that when you open it up the fridge wheels moves forward. All little things you get used to. But for the price it should have any of these things
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Ice maker is something to be desired
on October 20, 2021
Posted by: NHBisson
from New Hampshire
While I love the refrigerator and freezer, the ice maker is another story. It is constantly getting jammed with a chunk of ice. There is always a draft of cold air and water leaking (not a lot, but enough to question the workmanship) down the dispenser. I expected a lot more for what was paid. I would not recommend if you love using the ice and water feature.
Features
5
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, October 25, 2021
Hello there, we're pleased to know you're loving your refrigerator and freezer, but we're sorry your ice maker is constantly getting jammed and that you see water leaking down the dispenser. We can certainly understand how annoying this would get for you and we're happy to help.
For the clumping, we suggest checking out the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
For the leaking, please look at the following page: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19092
If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is found beneficial to you and we're wishing you the very best.
Guy@GEA
For the clumping, we suggest checking out the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
For the leaking, please look at the following page: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19092
If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is found beneficial to you and we're wishing you the very best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
New GE French Door
on October 20, 2021
Posted by: Kalamity Sue
from Kalama WA
We just installed our new refrigerator this afternoon. It started up fine, is quiet, and very roomy. First impressions are good. As time passes we will be able to update our thoughts. So far, so good. Four stars for now. We hope we can improve on the rating in time.
I would recommend this to a friend!
Features
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not that happy
on October 21, 2021
Posted by: AnnDick
from Vboston, Ma
I don't like how much room the water/ice "bucket" takes up. Tthe freezer drawers seem to be a poor quality. Also, when you pull out the freezer drawer, sometimes the whole refrigerator pulls out from the wall!!! The ice compartment snaps closed after using and sounds like it could easily break.
I would recommend this to a friend!
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, October 25, 2021
Hi there, we appreciate your recommendation, but we're sorry you're unhappy with the quality of your new refrigerator and that the water/ice bucket is taking up too much space. We understand why this would be annoying for you, so this will be valuable feedback for our design team to look at. We appreciate you sharing this with us and we're wishing you the best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my GE fridge
on October 23, 2021
Posted by: RD63
from White mountains,AZ
Is the fridge we wanted, aside from the 10 month wait to receive our fridge, it’s perfect
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good.
on October 24, 2021
Posted by: TBlecha
from Gunnison, CO
Have had the fridge for a couple of months so far and it’s working great. Would like it if the water dispenser dispensed water when the door was open but it doesn’t. Also would have liked the drawers to be accessible when only one door was open but they don’t open very easily so you need to open both. Otherwise it keeps my food cold so that is great :)
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com