Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
306
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
2
Not so good
on October 11, 2021
Posted by: Bill5000
from Avon, NC
Good size and layout, ice maker dispenser does not work after three repair visits and freezer handle come off if not opened just right.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 13, 2021
Hi - Thank you for choosing this beautiful GE refrigerator for your home. We're thrilled to hear you do like the size and layout of the unit but are saddened to hear about the issues you've had with the dispenser and the door handle.
We do offer a support document which provides tips for tightening the door and drawer handles and handle fasteners you may find helpful --
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34615 ---
We have sent you an email to gather additional information from you so we can check into this situation further. Please respond at your earliest convenience. Kind Regards - Vikki@GEA
We do offer a support document which provides tips for tightening the door and drawer handles and handle fasteners you may find helpful --
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34615 ---
We have sent you an email to gather additional information from you so we can check into this situation further. Please respond at your earliest convenience. Kind Regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent features
on October 11, 2021
Posted by: Crazy Dave
from NM
I like all the features on this refrigerator. It has enough storage and also a large freezer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks very nice in the kitchen.
on October 12, 2021
Posted by: Asm2
from Detroit, MI
Freezer handle keeps coming off. Nice looking fridge.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
I’m very happy with my purchase.
on October 12, 2021
Posted by: Bertoe59
from California
Love my
Refrigerator I would recommend to anyone or family.
Refrigerator I would recommend to anyone or family.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Need more improvement
on October 12, 2021
Posted by: Galant
from Miami
The interior space is not functional due to the lack of space between the trays that are used to place certain containers, on the other hand the handle to pull the freezer door constantly comes out of position and falls to the floor, there is no way to adjust it and I I feel frustrated.
Features
3
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 14, 2021
Hi - Thank you for taking the time to share your perspective on your new GE refrigerator. We are sorry you feel the interior lacks the space you need to adjust the shelves and bins to suit your storage needs. This is great information we will gladly share with our design team. We're also sorry to hear about the issue you've had with the drawer handle. We do offer a support document you might find helpful -- https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779 -- If this doesn't help, please keep the service appointment you currently have scheduled to have the refrigerator checked. Thank you again. Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
bad door handles
on October 12, 2021
Posted by: noelll
from king nc
door handle came off day 2 store could not fix had to fix myself after waiting 2 weeks
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 14, 2021
Hi - We hate to hear you had an issue with the door handle on your beautiful new GE refrigerator and that you were unable to get service out in a timely manner. This is not the owner experience we want for you and apologize for your frustration and inconvenience. We do offer a support document that provides instructions for the installation and/or tightening of your door handles should you need it in the future -- https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779 -- If you continue to have difficulty, please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule an appointment for service. Please contact us again if you have any additional questions. Kind Regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy To Find Your Food
on October 12, 2021
Posted by: MSBOB73
from Corinth,MS
We are enjoying our new French door refrigerator/freezer. We had a side by side before but this configuration seems to make it easier to find everything. Very happy with this purchase but it does not seem to be a fingerprint resistant than our previous one
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
PUZZLED
on October 12, 2021
Posted by: LONNELK
from BELLE FOURCHE SD
WE DONT KNOW WHAT TO THINK OF IT BECAUSE IT DPESNT WORK RIGHT
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, October 13, 2021
Hi there,
We're terribly sorry to hear that your refrigerator is not working correctly and can understand your disappointment. We would encourage you to take advantage of your warranty to schedule a service appointment.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Mike@GEA
We're terribly sorry to hear that your refrigerator is not working correctly and can understand your disappointment. We would encourage you to take advantage of your warranty to schedule a service appointment.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com