Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
306
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
2
Freezer door won't close so there is ice everywher
on September 19, 2021
Posted by: Anonymous
from Mesa, AZ
Unhappy with the freezer drawer not closing properly and allowing ice to form in the freezer as per the pictures.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, September 23, 2021
Hi there! Thanks so much for reaching out about your new freezer. It's disheartening to hear about the trouble you are having with the freezer drawer and now the frost inside can be annoying. The pictures you provided are helpful and we'll be happy to assist with this. From the look of things, we recommend evening out your food load and making sure none of your items are sticking up to prevent the freezer from closing completely. Also, check that nothing has fallen behind the drawer. You can find many more helpful tips, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403
Let us know if you have any questions. - John@GEA
Let us know if you have any questions. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful Refrigerator
on September 20, 2021
Posted by: sherry165
from cape cod, ma
This a beautiful and roomy refrigerator. I love the slate color and it doesn't show any fingerprints. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
An OK refrigerator
on September 20, 2021
Posted by: BLCGS
from Kirkland, WA
The interior is poorly designed; the drawers don't slide easily and sometimes takes both hands to close them.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 21, 2021
Hi, Thanks for your review. We'll be sure and pass along your comments about the interior design and drawers to our refrigerator team. We really appreciate your feedback as it helps us with improving design and quality in future products. Thanks again! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great refrigerator
on September 20, 2021
Posted by: NeeNee4
from Delaware
I love my new refrigerator. I keeps the items in the refrigerator cold with it set at the recommended temperature. My vegetables and fruit
Although it’s good buy, the ice supply is a little sluggish.other than the amount of ice produced, this refrigerator is a winner.
Although it’s good buy, the ice supply is a little sluggish.other than the amount of ice produced, this refrigerator is a winner.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
too noisy and freezer handle keeps coming off.
on September 21, 2021
Posted by: Lee1224
from Myrtle Beach, SC
too noisy and freezer handle keeps coming off causing inconvience.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, September 23, 2021
Congratulations on the new refrigerator. We're sorry for the couple of annoyances you are experiencing but will be happy to help. Our goal is to provide appliances you love and we want to make sure that happens with this refrigerator.
First, the freezer handle requires a good strong pull to the right to snap in place. We recommend placing a soft tell over the left end and tapping it with a rubber mallet. For the noise trouble, take a look at the noises to expect from your refrigerator, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the noise you are experiencing is not in the article, please use the warranty to schedule service. You can do so by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Keep in touch. - John@GEA
First, the freezer handle requires a good strong pull to the right to snap in place. We recommend placing a soft tell over the left end and tapping it with a rubber mallet. For the noise trouble, take a look at the noises to expect from your refrigerator, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the noise you are experiencing is not in the article, please use the warranty to schedule service. You can do so by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Keep in touch. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy - ice machine worthless
on September 21, 2021
Posted by: FelCB
from Lewes. DE
Door with ice machine doesn’t close all the way. The ice maker itself is terrible - it barely makes any ice and can’t keep up. Once it is low on ice, the machine can’t grab it and spit it out. Don’t waste your money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 22, 2021
Hi there, Thanks for taking a few moments to a post a review on your new refrigerator. We’re truly sorry to hear about the trouble you’re having with the ice maker and can understand your disappointment. We encourage you to take advantage of your warranty and call GE Service at 1-800-432-2737 or schedule an appointment online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and we're confident our technician can get this resolved for you soon. Wishing you the best! - Sharon@GEA
We hope this helps and we're confident our technician can get this resolved for you soon. Wishing you the best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on September 21, 2021
Posted by: Dadis94
from Orlando
I love the bottom freezer, so much more room. I havent had it long, so far so good. I've never had many issues with GE products, have used them for years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great refrigerator
on September 21, 2021
Posted by: fireman45
from Owings Mills Maryland
nice size works good hold a lot of food good price
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com