Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,307 Reviews)
Rating breakdown 7,307 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
353
83%of customers recommend this product.
(
5,352 out of
6,463)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
4
Great refrigerator
on September 20, 2021
Posted by: NeeNee4
from Delaware
I love my new refrigerator. I keeps the items in the refrigerator cold with it set at the recommended temperature. My vegetables and fruit
Although it’s good buy, the ice supply is a little sluggish.other than the amount of ice produced, this refrigerator is a winner.
Although it’s good buy, the ice supply is a little sluggish.other than the amount of ice produced, this refrigerator is a winner.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
too noisy and freezer handle keeps coming off.
on September 21, 2021
Posted by: Lee1224
from Myrtle Beach, SC
too noisy and freezer handle keeps coming off causing inconvience.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, September 23, 2021
Congratulations on the new refrigerator. We're sorry for the couple of annoyances you are experiencing but will be happy to help. Our goal is to provide appliances you love and we want to make sure that happens with this refrigerator.
First, the freezer handle requires a good strong pull to the right to snap in place. We recommend placing a soft tell over the left end and tapping it with a rubber mallet. For the noise trouble, take a look at the noises to expect from your refrigerator, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the noise you are experiencing is not in the article, please use the warranty to schedule service. You can do so by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Keep in touch. - John@GEA
First, the freezer handle requires a good strong pull to the right to snap in place. We recommend placing a soft tell over the left end and tapping it with a rubber mallet. For the noise trouble, take a look at the noises to expect from your refrigerator, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the noise you are experiencing is not in the article, please use the warranty to schedule service. You can do so by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Keep in touch. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy - ice machine worthless
on September 21, 2021
Posted by: FelCB
from Lewes. DE
Door with ice machine doesn’t close all the way. The ice maker itself is terrible - it barely makes any ice and can’t keep up. Once it is low on ice, the machine can’t grab it and spit it out. Don’t waste your money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 22, 2021
Hi there, Thanks for taking a few moments to a post a review on your new refrigerator. We’re truly sorry to hear about the trouble you’re having with the ice maker and can understand your disappointment. We encourage you to take advantage of your warranty and call GE Service at 1-800-432-2737 or schedule an appointment online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and we're confident our technician can get this resolved for you soon. Wishing you the best! - Sharon@GEA
We hope this helps and we're confident our technician can get this resolved for you soon. Wishing you the best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on September 21, 2021
Posted by: Dadis94
from Orlando
I love the bottom freezer, so much more room. I havent had it long, so far so good. I've never had many issues with GE products, have used them for years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great refrigerator
on September 21, 2021
Posted by: fireman45
from Owings Mills Maryland
nice size works good hold a lot of food good price
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Major Disappointment
on September 21, 2021
Posted by: CoRisha
from Greenfield, MA
We understood that there would not be a lot of refrigerators from which to select, and asked for what was available at the show room. We picked this refrigerator from the three that were available that were shown of this particular style. The interior shelving system is inadequate, and the shelves on the doors are so narrow that at least two of them are useless. We can’t keep the handle on the freezer door and it keeps popping off. Inside the freezer, when one opens the drawer the shelf always slides out, not ideal. The sheer lack of usable storage is just a huge disappointment. I don’t see us keeping this appliance for much more than a year or two before we have to buy a new one just eliminate our frustration.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 22, 2021
Hello, Thanks for sharing your candid feedback with us. We're very sorry to hear of your disappointment and will be sure and pass along your comments about the interior shelves to our refrigerator design team. We really appreciate your feedback as it helps us with improving design and quality in future products.
For the freezer door handle issue, we certainly hope you will take advantage of the warranty and call GE Service at 1-800-432-2737 or schedule an appointment online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is resolved for you soon. Thanks for choosing GE Appliances! - Sharon@GEA
For the freezer door handle issue, we certainly hope you will take advantage of the warranty and call GE Service at 1-800-432-2737 or schedule an appointment online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is resolved for you soon. Thanks for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge!
on September 21, 2021
Posted by: Mikeg2279
from Venice,
Great fridge and perfect for in our kitchen. Very nice
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of storage space!
on September 21, 2021
Posted by: PennyB1988
from Billings, Mt.
I love the refrigerator, it’s so roomy and it has so much freezer space. Very easy to access.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com