Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,307 Reviews)
Rating breakdown 7,307 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
353
83%of customers recommend this product.
(
5,352 out of
6,463)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
Love it!
on September 1, 2021
Posted by: MiriamK
from Hudson Valley, NY
This refrigerator works great, and is perfect for our needs. Plenty of storage, and easy to see what you have.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Not bad
on September 1, 2021
Posted by: AMPO
from Palmer IL
Fridge looks great. I wish there was more space for taller items and larger storage on the door. Some of the small storage areas makes no sense. This is my second one because the first came beat up with the doors mangled and now this one is randomly pouring water from the water dispenser and we are waiting on a part. So I am not impressed with how this expensive refrigerator is holding up or I guess not holding up.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 2, 2021
Hi there, and thank you for reaching out to us. While we're glad you like the look of the refrigerator, we do hate to hear you have concerns with the capacity and water dispenser. We know how much of an inconvenience this must be, especially when you've already had an issue with damage to a former unit. This isn't the ownership experience we strive to provide, and we'd like to assist.
Your feedback regarding the space available on the door and the smaller storage areas will be sent to our Refrigerator Design team for review; we appreciate you sharing your thoughts, as we are always looking for areas to improve.
We are confident that the service technician you have communicated with will be able to resolve the dispenser issue once the part arrives, and the refrigerator will work well for you afterward. If you do have any other questions or concerns, we are always happy to assist. We wish you all the best! -Sarah@GEA
Your feedback regarding the space available on the door and the smaller storage areas will be sent to our Refrigerator Design team for review; we appreciate you sharing your thoughts, as we are always looking for areas to improve.
We are confident that the service technician you have communicated with will be able to resolve the dispenser issue once the part arrives, and the refrigerator will work well for you afterward. If you do have any other questions or concerns, we are always happy to assist. We wish you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So much room
on September 3, 2021
Posted by: Korg1
from St. John, IN
I love this fridge. U hardly hear it when it runs and even makes ice. Love having the extra room in it for everyone that comes over.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Refrigerator
on September 3, 2021
Posted by: Ccp3
from New Meadows Id
Left door doesn't align to close properly. Always have to double check to see if it is close
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 3, 2021
Hey there, and thanks for reaching out to us about this bottom-freezer refrigerator. We hate to hear you have an issue with the left door not aligning, especially if this has resulted in difficulty closing it. We know that must be frustrating and would like to assist.
We have installation instructions, including information on how to hang the doors (or rehang, if adjustment is needed). If that may be helpful for you, your manual is available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf .
If you require assistance with aligning the door again, our service department is also available at 1-800-432-2737 and would be happy to help.
We hope this information is helpful, and are glad to assist if you need any other questions or concerns. We wish you all the best! -Sarah@GEA
We have installation instructions, including information on how to hang the doors (or rehang, if adjustment is needed). If that may be helpful for you, your manual is available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf .
If you require assistance with aligning the door again, our service department is also available at 1-800-432-2737 and would be happy to help.
We hope this information is helpful, and are glad to assist if you need any other questions or concerns. We wish you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible buy
on September 3, 2021
Posted by: Terrible buy
from Georgia
New refrigerator with broken freezer. Requires too much pressure on lever to get ice/water
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 3, 2021
Hello. Thanks for taking the time to reach out to us, though we hate to hear you've had an issue with the freezer not working and a concern over your ice/water dispenser. We know how concerning these issues must be and would like to assist.
After reviewing our system, we do see you have been in contact with our service department regarding your freezer. We are confident they will be able to properly resolve the issue with the freezer once any needed parts have arrived and service has been completed. If you do have further questions about the freezer, you can also always reach out to us here or over social media.
We will certainly send your feedback about the freezer issue, as well as the trouble you've had with the lever on the dispenser, to our Refrigerator Design team. We are glad to hear your concerns, as we're always looking for any areas to improve.
If you have any other questions or concerns, we are happy to offer further assistance. Best wishes! -Sarah@GEA
After reviewing our system, we do see you have been in contact with our service department regarding your freezer. We are confident they will be able to properly resolve the issue with the freezer once any needed parts have arrived and service has been completed. If you do have further questions about the freezer, you can also always reach out to us here or over social media.
We will certainly send your feedback about the freezer issue, as well as the trouble you've had with the lever on the dispenser, to our Refrigerator Design team. We are glad to hear your concerns, as we're always looking for any areas to improve.
If you have any other questions or concerns, we are happy to offer further assistance. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator! Love all the space and great!
on September 3, 2021
Posted by: tcahaines
from Traverse City, Michigan
Great refrigerator! Love all the space and great features! I especially love the ice maker….hidden inside the door with easy access.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not That Great
on September 3, 2021
Posted by: Talavera
from Richmond, Va
Fridge makes weird intermittent sounds. Cannot read the panel. It needs a light under each choice, ice, water. Should be totally finger proof. It isn't.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 7, 2021
Hi, Thanks so much for choosing GE Appliances! Our refrigerators continue to be manufactured with as quiet an operation as possible. We suggest viewing this link for normal sounds a refrigerator will make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
While the stainless steel does show fingerprints, it can be easily cleaned using mild soap (dish soap) and water, then rinsed with clear water and dried with a soft cloth. For more great cleaning tips, please visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Your feedback is very important and we'll be happy to share it with our refrigeration design team. Wishing you all the best! - Sharon@GEA
While the stainless steel does show fingerprints, it can be easily cleaned using mild soap (dish soap) and water, then rinsed with clear water and dried with a soft cloth. For more great cleaning tips, please visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Your feedback is very important and we'll be happy to share it with our refrigeration design team. Wishing you all the best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the features
on September 3, 2021
Posted by: jakesnow
from PA
I like the quiet, no loud noises. Ice makes and water function properly. Easy to clean and has multiple storage bins. Well made considers the buyers needs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com