Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
306
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
Great features!
on August 29, 2021
Posted by: Thiago Zaragoza
from Columbus -IN
All good! Great features… easy to use with perfect results.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on August 29, 2021
Posted by: cemoore50
from Arkansas
I’ve been wanting a French door and I have had such a successful experience with GE. I love my refrigerator!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of room
on August 29, 2021
Posted by: Lynne D Gosnell
from 1479 HWY 414
I can see everything at a glance. Lots of room. Looks great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good features, however some quality concerns
on August 30, 2021
Posted by: JOE35
from Macomb, MI
I think this is a good fridge, however I'd love it even more if the sides didn't bow at all after plugging it in. I feel like that's something a fridge shouldn't do. I'm not sure if it's because the metal is contracting due to the cold or what but right after we plugged it in it developed a slight wave in the left side and it doesn't look as straight. I felt the sides specifically too before installation because we had to get 2 of these fridges. The first fridge was completely leaning on the wall after delivery, and I have a level floor. The second fridge only got a slight wave in the left side after plugging it in and turning it on. It just seems like the kind of quality that was put into this product isn't as good as some of the other fridges that are out there. Great features but if the features are what is compromising the integrity/quality of the fridge, it might be best just to keep some of them off.
There is something missing though that I wish this fridge had, a display button to show you what the current internal temperature of the fridge is. There's only a feature to adjust the temperature, but doesn't display the current temperature anywhere. Turbo cool another great feature too that I wish timed out after the fridge caught up to the internal temperature it should be at (which is why I would want an internal temperature display as well).
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, August 31, 2021
Hello. Thanks for taking the time to reach out to us about your refrigerator. We're glad to hear you like the refrigerator and its features overall, but truly hate to hear you have a concern over the metal on the side bowing, especially as you had an issue with a previous unit. We know this must have caused concern and this isn't the ownership experience we wish to provide; we'd like to help.
After reviewing our system, it appears you have a service appointment now pending. We use quality materials when creating our appliances and do take any concerns over the metal seriously; if this appointment is for your refrigerator, the technician should be able to review the matter and offer advice. If you do still need to have the refrigerator examined, the service department is available at 1-800-432-2737 and online at https://www.geappliances.com/ge/service-and-support/service.htm .
We also regret that you are disappointed in the lack of a display for the current internal temperature. Your feedback regarding that, the metal side and the Turbo Cool function not having a time out will be sent to our Refrigerator Design team for future review and possible adjustment. We are always looking for ways to improve, and appreciate receiving your thoughts.
We hope this matter is resolved for you soon, and remain available to assist with any other questions or concerns. All the best! -Sarah@GEA
After reviewing our system, it appears you have a service appointment now pending. We use quality materials when creating our appliances and do take any concerns over the metal seriously; if this appointment is for your refrigerator, the technician should be able to review the matter and offer advice. If you do still need to have the refrigerator examined, the service department is available at 1-800-432-2737 and online at https://www.geappliances.com/ge/service-and-support/service.htm .
We also regret that you are disappointed in the lack of a display for the current internal temperature. Your feedback regarding that, the metal side and the Turbo Cool function not having a time out will be sent to our Refrigerator Design team for future review and possible adjustment. We are always looking for ways to improve, and appreciate receiving your thoughts.
We hope this matter is resolved for you soon, and remain available to assist with any other questions or concerns. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT FEATURES
on August 30, 2021
Posted by: VIVIAN1
from NC
WORKS WELL QUALITY IS GOOD AND COLOR MATCHES MY DECOR
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it except the noise
on August 30, 2021
Posted by: mindy23424
from North Alabama
We love all the features, it is wonderful! Our only complaint is the noise. Just running, you can hear it in the living room from the kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad purchase? or blame covid?
on August 30, 2021
Posted by: JW 1770
from Hebron Maryland
Ice maker worked for 3 days, have to wait for tech and part bought 5 year maintenance plan.
Also french door had to be realigned.
Also french door had to be realigned.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 1, 2021
Hi there, and thanks for reaching out to us about your new refrigerator. We hate to hear you've had an issue with your ice maker and French doors; we know how concerning that must be, especially when you purchased this unit so recently. We'd like to assist.
We regret that you are waiting on a service appointment, and a part to arrive. We apologize for any inconvenience caused by a delay, and if you need any update on the status of a part order, our Parts department can be reached at 1-877-959-8688. If necessary, our service department can also be contacted at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
Your feedback regarding the ice maker and French-Door will be sent to our Refrigerator Design team for future review and possible alteration. We appreciate your thoughts on this model, as we are always looking for any ways to improve.
We hope the ice maker issue will be fixed for you soon; if you have any other questions or concerns, we are always happy to assist and are also available over social media if needed. Best wishes! -Sarah@GEA
We regret that you are waiting on a service appointment, and a part to arrive. We apologize for any inconvenience caused by a delay, and if you need any update on the status of a part order, our Parts department can be reached at 1-877-959-8688. If necessary, our service department can also be contacted at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
Your feedback regarding the ice maker and French-Door will be sent to our Refrigerator Design team for future review and possible alteration. We appreciate your thoughts on this model, as we are always looking for any ways to improve.
We hope the ice maker issue will be fixed for you soon; if you have any other questions or concerns, we are always happy to assist and are also available over social media if needed. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE!!!
on August 31, 2021
Posted by: B4turner
from Carrollton Ga
We are enjoying our new refrigerator. The French doors and bottom freezer were a game changer for a short girl like me!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com