Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,307 Reviews)
Rating breakdown 7,307 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
353
83%of customers recommend this product.
(
5,352 out of
6,463)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
4
Ok
on August 22, 2021
Posted by: its ok
from Hawaii
For an expensive refrigerator the ice dispenser door closing is loud and the closing of the doors is not as smooth as one would expect
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Fridge
on August 22, 2021
Posted by: GDTRFB
from Shakedown Street
Overall very good. The shelves should be able to be spaced better. Drawer divider is a little flimsy,
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 22, 2021
Posted by: happycamper9
from Maryland
I love the features and the space even though the ice maker is on the door. The shelves are adjustable and one shelve can become a half shelve. Therefore, if you have a tall milk container you can slide the glass shelf to a half shelf to accommodate it. The door shelves are great too because they are deep so you can literally put two rows of things in each shelf door.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Faulty Freezer handle
on August 23, 2021
Posted by: Not accepting
from Spring, TX
I'd like to say only good things. It keeps my food cold. However, I feel it is inferior to my Kenmore. The doors have to be pushed closed ( It is. balanced). The freezer door handle comes off once a week and I was shown how to slide it back on. It would have been too costly to return this refrigerator but I am not too happy with it and wouldn't recommend it.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, August 24, 2021
Hello - We are sorry to hear of the issues with your refrigerator. We can understand your frustration. We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future product improvement. We apologize for any inconvenience it has caused. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Reliable
on August 24, 2021
Posted by: Vince 27
from IN
It works fantastic high quality value and Priced right
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Fridge - Great, Manufacturing finish - Awful
on August 24, 2021
Posted by: kabingham
from Weston, ID
We purchased this fridge and after getting it installed, noticed a bulge along one of the side panels. The side skin had not been properly glued down to the side. Another unit was brought out from the store that we had purchased from to swap out. It has the same problem. The store didn't have another in stock so ordered a replacement. The fridge came again with the same issue and it arrived 3 months later. GE has a serious quality control issue in their manufacturing. We finally gave up and figured it wasn't able to be done right. We like the fridge model and the space inside, it just sucks we have to look at a gap every day and that we paid so much money for something that didn't get produced to a higher standard. If stuff like this is allowed out the door, what else is being skimped on that is not seen. I suppose we'll find out later, most likely after the warranty is gone.
Also, the water dispenser is super slow.
Also, the water dispenser is super slow.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, August 26, 2021
Hey there,
We're terribly sorry to hear that there is a bulge on the side of your new refrigerator and the dispenser is slow. We certainly understand how aggravating that is and would like to provide some helpful information.
There can be a slight outward bow or bulging on each side of a refrigerator cabinet, especially once the refrigerator is plugged in and has been in use.
A running refrigerator can have an outward bow of 3/8". This bow is measured by placing a straight edge against the side of the refrigerator.
The gap at the front and the rear corners should be equal, and no more than 3/8".
If the bow is 3/8" on a new refrigerator that has not been plugged in and running, then service is recommended.
Here is some information about a slow water dispenser. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16873
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If there's anything you need, let us know anytime. Mike@GEA
We're terribly sorry to hear that there is a bulge on the side of your new refrigerator and the dispenser is slow. We certainly understand how aggravating that is and would like to provide some helpful information.
There can be a slight outward bow or bulging on each side of a refrigerator cabinet, especially once the refrigerator is plugged in and has been in use.
A running refrigerator can have an outward bow of 3/8". This bow is measured by placing a straight edge against the side of the refrigerator.
The gap at the front and the rear corners should be equal, and no more than 3/8".
If the bow is 3/8" on a new refrigerator that has not been plugged in and running, then service is recommended.
Here is some information about a slow water dispenser. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16873
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If there's anything you need, let us know anytime. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Fridge
on August 24, 2021
Posted by: garebear702
from belvidere nj
Love the fridge just wish the freezer drawer would slide easier
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very good value
on August 24, 2021
Posted by: TomPads
from Tulsa, OK
Wanted to buy American. I also read reviews on the model.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com