Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
306
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
4
just ok
on June 11, 2021
Posted by: papa74
from floride
right veggie drawer is blocked from fully opening by the left door, the ice maker spits bits of ice out around the glass wherever it is held, the top drawer in the freezer is difficult to close
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
GE French Door Refrigerator
on June 13, 2021
Posted by: Nyema
from Albany, NY
I purchased a GE 25.6-cu ft French Door Refrigerator with Ice Maker, model # GFE26JYMNFFS. The refrigerator is constantly running and the items in the refrigerator are not cold. The seal on the freezer does not seal tight. I placed 3 ice cube trays in the freezer as well as cold water several hours ago and the water is not colder or frozen. There is frost building up in the freezer already. The exterior water dispenser is leaking. We tested the refrigerator temperature and it’s 50 degrees which is unacceptable. The entire refrigerator is made of flimsy plastic and the drawers are hard to pull out and push in. I am not happy with the quality of this refrigerator.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 15, 2021
Hi,
Thanks for sharing. We're sorry to hear your disappointment in this refrigerator. We want to provide quality appliances to all of our consumers and we'll be sure to improve this model. If your refrigerator isn't getting cool enough you may need to check the temperature setting. More troubleshooting info can be found on page 43 in the Use and Care manual. Here's a link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf
If these tips don't work you may need to schedule service. You can do so here:
GE Service at 1-800-432-2737 or online at http://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any further questions or concerns. Have a great day!
-Sylvia@GEA
Thanks for sharing. We're sorry to hear your disappointment in this refrigerator. We want to provide quality appliances to all of our consumers and we'll be sure to improve this model. If your refrigerator isn't getting cool enough you may need to check the temperature setting. More troubleshooting info can be found on page 43 in the Use and Care manual. Here's a link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf
If these tips don't work you may need to schedule service. You can do so here:
GE Service at 1-800-432-2737 or online at http://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any further questions or concerns. Have a great day!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Defective motor in freezer
on June 12, 2021
Posted by: Loz123
from Topeka, KS
I tried to ignore your request for a review, but you kept sending it to me so here goes. This was my first purchase of a refrigerator with a water and ice dispenser in the door. I was nervous and excited because water leaks frighten me. The refrigerator is just beautiful. However, after waiting the required 24 hours for the refrigerator to get cold enough to make ice, it still did not make ice. I contacted the store who, in turn, contacted the service department. After 2 weeks they finally arrived. The repairman, after a hour, determined that the motor in the freezer was defective. Additionally, the water seemed to run extremely slow. The repairman told me that was usual. It was going to take another 2 weeks for the new motor to show up. The following week I can into the kitchen to find a large puddle of water on the floor in from of the refrigerator. That was enough for me. I contacted the store and told them to come back and get the refrigerator (will take another 10 days) and that I needed a full refund. They are supposed to come next week to get the refrigerator.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 14, 2021
Hello,
Thanks for the review. We are truly sorry to hear of your disappointment. Your business is greatly appreciated and we want to offer quality products to all of our consumers. We will work to improve this model. Thank you for your time and have a great day.
-Sylvia@GEA
Thanks for the review. We are truly sorry to hear of your disappointment. Your business is greatly appreciated and we want to offer quality products to all of our consumers. We will work to improve this model. Thank you for your time and have a great day.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the size
on June 12, 2021
Posted by: MOC1
from Chesapeake,VA
We love the layout inside. Plenty of space for a variety of foods. Also love the different meat/vegs compartments.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst fridge I’ve owned.
on June 12, 2021
Posted by: LafBH
from Houston
After 1 year. Freezer frosting nightmare. For a modern appliance?? Now Ice maker broken. Worst home appliance I’ve purchased in 25 years
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 14, 2021
Hello,
Thanks for leaving a review. We're so sorry to hear about the issues with your refrigerator and we'll work tirelessly to make improvements. We suggest having a look at the Use and Care manual. If you're having trouble with your ice maker, troubleshooting tips can be found on page 43. Here's the link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf
If these tips don't work you may need to schedule service. Thank you for your patience. Have a great day.
-Sylvia@GEA
Thanks for leaving a review. We're so sorry to hear about the issues with your refrigerator and we'll work tirelessly to make improvements. We suggest having a look at the Use and Care manual. If you're having trouble with your ice maker, troubleshooting tips can be found on page 43. Here's the link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf
If these tips don't work you may need to schedule service. Thank you for your patience. Have a great day.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Loads of room!
on June 13, 2021
Posted by: Eileen27
from Nova Scotia
We have had the fridge for over a year & would definitely purchase again & would recommend. It has loads of room & the freezer on the bottom, is roomy. Only complaint is, it’s hard (and expensive) to get water filters locally.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Lots of Space
on June 13, 2021
Posted by: Just a Beginner
from Redding CA
Nice big interior, like the non-finger print feature. Though have noticed that the water in the door dispenser does not get too terribly cold. The deli drawer is hard to pull out at times - and you must open both doors fully because deli drawer can hit the door gasket and tear it if the door closes on it.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Just not sure
on June 14, 2021
Posted by: catfro
from PA
I like the fact that I can see everything clearly on the shelves and the fridge is well lit. The freezer does hold more than I thought it would. I dislike the door shelves as the one large shelf limits what can go on other shelves height wise so I find that I have to put bottles on the fridge shelves vs door. The door with the ice maker in it sweats all the time and condensation makes it drip on inside of fridge or top of freezer door sometimes (even when humidity is not an issue) so I wind up wiping the doors a lot! The sliding shelf that allows for taller bottles limits you to 2-3 tall bottles (milk carton, juice, soda bottle). My biggest issue is the fluctuation in freezer temp. I put a brand new thermometer in freezer and glance at temp any time I open freezer (not more than 1-3 times a day). The temp should read 0 but rarely does. It is usually closer to 10 degrees (even first thing in morning when door has not been opened for at least 10-12 hours). I have only had the fridge for 2 weeks and am hoping the freezer "situation" does not continue or I will be contacting GE.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 15, 2021
Hello,
Thanks for the review. We appreciate you choosing GE Appliances and we're sorry to hear your disappointment in this model. We found that a little bit of frost or condensation around the ice bucket and icemaker area on the door is normal. We do apologize if this causes any inconveniences and we'll keep your comments on the design in mind for future models.
Although 0 degrees F is the recommend setting for the freezer, it is normal for the temperature to measure between -5 and +8 degrees Fahrenheit. If you still have questions or concerns let us know. We're always here to help.
-Sylvia@GEA
Thanks for the review. We appreciate you choosing GE Appliances and we're sorry to hear your disappointment in this model. We found that a little bit of frost or condensation around the ice bucket and icemaker area on the door is normal. We do apologize if this causes any inconveniences and we'll keep your comments on the design in mind for future models.
Although 0 degrees F is the recommend setting for the freezer, it is normal for the temperature to measure between -5 and +8 degrees Fahrenheit. If you still have questions or concerns let us know. We're always here to help.
-Sylvia@GEA
Written by a customer while visiting geappliances.com