Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,307 Reviews)
Rating breakdown 7,307 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
353
83%of customers recommend this product.
(
5,352 out of
6,463)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
4
Great features
on June 10, 2021
Posted by: Crystal 7777
from Toano Va
I love my fridge and all if the features. It's was a very good purchase
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features!
on June 10, 2021
Posted by: MomD26
from Newburgh, NY
Love the in the door ice maker.
Would like it to have a little larger capacity for the ice maker.
Nice big freezer with two large drawers that can be divided how you choose.
Nice shelving system in main part of fridge.
Door shelves could be sturdier. We already have one that cracked.
Would like it to have a little larger capacity for the ice maker.
Nice big freezer with two large drawers that can be divided how you choose.
Nice shelving system in main part of fridge.
Door shelves could be sturdier. We already have one that cracked.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Handles need work
on June 11, 2021
Posted by: Miheather10
from Nicholasville, KY
Freezer handle broke already just 3 months after purchase. Flimsy plastic tab that the handle is attached to snapped. Stupid design. Otherwise, so far so good.
I would recommend this to a friend!
Features
3
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 14, 2021
Hello,
Thanks for the review. We're so sorry about the handle on your refrigerator. We want to offer quality products to all of our consumers, and we will use this as an opportunity for improvement. Please make use of the warranty and have this checked by a service person. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
Thank you for your time and patience. Have a great day.
-Sylvia@GEA
Thanks for the review. We're so sorry about the handle on your refrigerator. We want to offer quality products to all of our consumers, and we will use this as an opportunity for improvement. Please make use of the warranty and have this checked by a service person. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
Thank you for your time and patience. Have a great day.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
affordable and good setting
on June 11, 2021
Posted by: MikeS2165
from South Carolina
We bought this fridge to replace our regularly breaking down LG refrigerator.
We are pretty satisfied with it so far, it keeps temperatures perfectly and suits our needs satisfactorily.
The only drawback is that the drawers and shelves are a little flimsy compared to what we had. If this thing runs reliably then we can live with that. Also the water could be a little higher and squirted out closer to the pad you have to push, it would make refilling a water bottle not so messy.
We are pretty satisfied with it so far, it keeps temperatures perfectly and suits our needs satisfactorily.
The only drawback is that the drawers and shelves are a little flimsy compared to what we had. If this thing runs reliably then we can live with that. Also the water could be a little higher and squirted out closer to the pad you have to push, it would make refilling a water bottle not so messy.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Love this refrigeraton.
on June 11, 2021
Posted by: Syl47
from Md
I love this refrigerator, but because of an issue with the ice maker, I will be getting a replacement from the store I ordered from.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
just ok
on June 11, 2021
Posted by: papa74
from floride
right veggie drawer is blocked from fully opening by the left door, the ice maker spits bits of ice out around the glass wherever it is held, the top drawer in the freezer is difficult to close
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
GE French Door Refrigerator
on June 13, 2021
Posted by: Nyema
from Albany, NY
I purchased a GE 25.6-cu ft French Door Refrigerator with Ice Maker, model # GFE26JYMNFFS. The refrigerator is constantly running and the items in the refrigerator are not cold. The seal on the freezer does not seal tight. I placed 3 ice cube trays in the freezer as well as cold water several hours ago and the water is not colder or frozen. There is frost building up in the freezer already. The exterior water dispenser is leaking. We tested the refrigerator temperature and it’s 50 degrees which is unacceptable. The entire refrigerator is made of flimsy plastic and the drawers are hard to pull out and push in. I am not happy with the quality of this refrigerator.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 15, 2021
Hi,
Thanks for sharing. We're sorry to hear your disappointment in this refrigerator. We want to provide quality appliances to all of our consumers and we'll be sure to improve this model. If your refrigerator isn't getting cool enough you may need to check the temperature setting. More troubleshooting info can be found on page 43 in the Use and Care manual. Here's a link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf
If these tips don't work you may need to schedule service. You can do so here:
GE Service at 1-800-432-2737 or online at http://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any further questions or concerns. Have a great day!
-Sylvia@GEA
Thanks for sharing. We're sorry to hear your disappointment in this refrigerator. We want to provide quality appliances to all of our consumers and we'll be sure to improve this model. If your refrigerator isn't getting cool enough you may need to check the temperature setting. More troubleshooting info can be found on page 43 in the Use and Care manual. Here's a link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf
If these tips don't work you may need to schedule service. You can do so here:
GE Service at 1-800-432-2737 or online at http://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any further questions or concerns. Have a great day!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Defective motor in freezer
on June 12, 2021
Posted by: Loz123
from Topeka, KS
I tried to ignore your request for a review, but you kept sending it to me so here goes. This was my first purchase of a refrigerator with a water and ice dispenser in the door. I was nervous and excited because water leaks frighten me. The refrigerator is just beautiful. However, after waiting the required 24 hours for the refrigerator to get cold enough to make ice, it still did not make ice. I contacted the store who, in turn, contacted the service department. After 2 weeks they finally arrived. The repairman, after a hour, determined that the motor in the freezer was defective. Additionally, the water seemed to run extremely slow. The repairman told me that was usual. It was going to take another 2 weeks for the new motor to show up. The following week I can into the kitchen to find a large puddle of water on the floor in from of the refrigerator. That was enough for me. I contacted the store and told them to come back and get the refrigerator (will take another 10 days) and that I needed a full refund. They are supposed to come next week to get the refrigerator.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 14, 2021
Hello,
Thanks for the review. We are truly sorry to hear of your disappointment. Your business is greatly appreciated and we want to offer quality products to all of our consumers. We will work to improve this model. Thank you for your time and have a great day.
-Sylvia@GEA
Thanks for the review. We are truly sorry to hear of your disappointment. Your business is greatly appreciated and we want to offer quality products to all of our consumers. We will work to improve this model. Thank you for your time and have a great day.
-Sylvia@GEA
Written by a customer while visiting geappliances.com