Hi there - Thanks for taking the time to post a review. We're glad to hear that overall you're pleased with your refrigerator. New refrigerators do sound different from older models. They now have more features and use new technology. Check out the following link for a list of sounds your refrigerator may make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901

If the sounds you're hearing are abnormal, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm

Feel free to reach out if any questions or concerns come up. Thanks again! -Mikayla@GEA

Hi there,

Thanks for reaching out. We're sorry to hear about the issues that you've had with your refrigerator. We're sure that this has been frustrating for you. While some noise may be heard from your unit, as you can see in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 - the noise should not be overly loud.

For refrigerators and freezers to maintain proper temperature, the compressor will run much of the time. Newer refrigerators have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. You can also learn more in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932

We see that you have service scheduled and that they're waiting for parts for your refrigerator. We're confident that the technician will do their best to get these parts and repair your unit as soon as they're able.

Thanks so much for your patience and we hope you're staying safe.
-Michael@GEA