Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
2
Makes too much noise!
on April 14, 2021
Posted by: Robert5255
from Louisville, KY
This new refrigerator makes more noise than the one I had for 22 years.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, April 16, 2021
Hello. We apologize that the new refrigerator seems louder than you older model. A different type of sound will give the appearance of it being louder. here is a link addressing normal sounds with our refrigerator. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473 -- We hope this helps as parts and sounds have changed over the years. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice refrigerator
on April 14, 2021
Posted by: Dogteam
from Grand Prairie TX
Would have been nice to have a butter tray and to have shelves with adjustable height. The finger print proof doors are nice
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful!!!
on April 15, 2021
Posted by: Ro65
from Hazlet, NJ
Love the look and easy to use features. Great addition to my new kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Refrigerator
on May 3, 2021
Posted by: DKM59
from Arkansas
I simply love my refrigerator. So glad I chose this product. There is room for everything and the freezer on the bottom is the best ever. Love it ! Highly recommend this product
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Ice maker in door more room in firdgerator
on May 4, 2021
Posted by: Swd57
Drawers could be better, they are not very sturdy.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Some nice features, some not so great things.
on May 5, 2021
Posted by: Jsliitle
from Santa Fe, TX
I love the space in the refrigerator. The panel on the front is hard to read and the freezer handle keeps falling off. Poor design. And every time I open the doors or the freezer, the whole thing moves, and I have to push it back in place.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Eliza@GEA, GE Appliances, May 14, 2021
Hi there, we truly appreciate you choosing this fantastic French-door refrigerator for your home and taking the time to share your review. It makes us so excited that you are impressed with the spacious food capacity that it offers! However, we are sorry to hear that you are having trouble with the design of the controls, as well as the continuous issues you’ve experienced with the freezer handle and your unit moving when you open the doors. We apologize for the inconvenience and will be sure to share your feedback with our design team for improvement.
Your freezer handle slides into mounting fasteners and you can learn more about aligning the handle and view a helpful video for guidance here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779. If it continues to fall, the mounting fasteners may need to be tightened using a screwdriver. Additionally, it is possible that your unit may move when a door is opened due to the strength of the door gaskets. To reduce this, we recommend placing a small wood wedge or a furniture coaster under the wheels. Re-leveling the adjustable legs can also help with this. We sincerely hope that this information helps to improve your experience and appreciate you being a part of the GE Appliances family. All the best! -Eliza@GEA
Your freezer handle slides into mounting fasteners and you can learn more about aligning the handle and view a helpful video for guidance here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779. If it continues to fall, the mounting fasteners may need to be tightened using a screwdriver. Additionally, it is possible that your unit may move when a door is opened due to the strength of the door gaskets. To reduce this, we recommend placing a small wood wedge or a furniture coaster under the wheels. Re-leveling the adjustable legs can also help with this. We sincerely hope that this information helps to improve your experience and appreciate you being a part of the GE Appliances family. All the best! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok but not delicate
on May 5, 2021
Posted by: Zmeng
from Tampa, FL
Large capacity, strong cooling and good water filter. But the details are not taken care of. The drawers are hard to close. The fridge door can’t be smoothly closed. Still needs improvement compared to samsung or LG products
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Eliza@GEA, GE Appliances, May 14, 2021
Hi there, thank you for choosing this French-door refrigerator for your home and taking the time to share your review. It makes us very excited that you have been impressed with the expansive storage, efficient cooling, and advanced filter that it offers! However, we are sorry to hear of the difficulty you've experienced with closing the drawers and drawers and will be sure to share your feedback with our design team for improvement.
If your drawers/baskets stick or jam when opening or closing, they may be too full and removing any product above the rim of the basket or readjusting the products can help to improve this. To help the doors close easier, we recommend rubbing paraffin wax or petroleum jelly along the edges of the gasket. If a door is not closing by itself, adjusting the leveling legs or re-aligning your doors can help this. You can find instructions on properly aligning your French doors here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17440.
We sincerely hope that this information helps to improve your experience and appreciate you being a part of the GE Appliances family. All the best! -Eliza@GEA
If your drawers/baskets stick or jam when opening or closing, they may be too full and removing any product above the rim of the basket or readjusting the products can help to improve this. To help the doors close easier, we recommend rubbing paraffin wax or petroleum jelly along the edges of the gasket. If a door is not closing by itself, adjusting the leveling legs or re-aligning your doors can help this. You can find instructions on properly aligning your French doors here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17440.
We sincerely hope that this information helps to improve your experience and appreciate you being a part of the GE Appliances family. All the best! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Double door refrigerator
on May 15, 2021
Posted by: snoobit
from Illinois
The crisper drawer should be a double so you don’t have to open both refrigerator doors to get into the crisper
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com