Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,307 Reviews)
Rating breakdown 7,307 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
353
83%of customers recommend this product.
(
5,352 out of
6,463)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
Love the satin finish.
on February 13, 2021
Posted by: highdesertchef
from California
I am very pleased with this refrigerator. The ice maker works great. Has plenty of space.
The satin finish is beautiful. It's not too shiny. Very modern looking.
The satin finish is beautiful. It's not too shiny. Very modern looking.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Bottom Freezer the Best
on February 13, 2021
Posted by: Fast SteveO
from Orange County, CA
Bottom freezer is the right choice. Lots of storage room at/near eye level. Quality look, feel, and performance.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works nice but has a low pitched noise at times
on February 14, 2021
Posted by: Nanny Boo Boo
from NY
I like the smudge proof doors and I feel there is more room in this refrigerator in the actual refrigerator but a little less room in freezer which is not a huge deal for us but it could be for others. It looks nice, everything is still working. The noise is slightly annoying and that is why I am giving it 4 stars.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, March 4, 2021
Hello there Nanny Boo Boo, we're so glad to see you're enjoying your new refrigerator! Welcome to the GE Appliances family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
awesome fridge. can see everything inside!!!
on February 14, 2021
Posted by: ron he
from Colorado Springs
it is so bright that we can see all of our food. finally!!!! why did I wait so long to get it?
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, March 4, 2021
Hi ron he, we are so pleased to know your new refrigerator is working out so well for you! Welcome to the GE Appliances family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of spaace
on February 14, 2021
Posted by: schrade
from Mt Horeb, WI
This Product was so nice. The warranty is very good. We love the space in this refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very good
on February 14, 2021
Posted by: Kbonzo
from East Islip, NY
This was the only French door refrigerator with ice/water dispenser in door, that fit under my cabinet. I love it with a couple of reservations. The drawer freezer is flimsy and small. The water dispenser should have an expandable shelf and be programmable to dispense a specific amount. I had that on a Maytag once and it was very convenient.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, March 5, 2021
Hey Kbonzo, we're very pleased to know that you're loving your new refrigerator! In addition, we'll also be sharing your comments with our team for future review. Welcome to the GE Appliances family!
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Beautiful Fridge, AWFUL freezer handle
on February 14, 2021
Posted by: JPayt
from Blacksburg, SC
First, the refrigerator is very nice looking, has ample space and runs well, however some of the shelf space doesn't make sense and the freezer handle has fallen off consistently every few weeks and because it is made to slide in place when put on, it scratches the stainless steel when put in place. I do not understand why the handle is not a screw in but a slide on. Had I known that prior to purchasing, I would have went with another model. I previously had a ge side by side fridge with handles that screwed in and I LOVED it.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
4
Response from geappliances.comBy Eliza@GEA, GE Appliances, February 18, 2021
Hi JPayt, thank you for taking the time to share your review. We truly appreciate you choosing this beautiful French-door refrigerator for your home and are so glad that you are enjoying its appearance, performance, and the large capacity that it offers you! Thank you for your helpful feedback regarding the shelf space configuration. Your refrigerator is designed with multiple adjustable shelves and bins, and you can learn more about customizing them to maximize your space within pages 16-17 of your Use and Care Manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf.
We are terribly sorry to hear of the continuous issues you have experienced with the freezer handle falling off and sincerely apologize for the trouble and time it has taken to try and get it to stay on. We can imagine that this has been a very frustrating situation for you and would love to offer you some guidance in this! Because your freezer handle does not have set screws, it instead slides into the mounting fasteners. Once aligned with the fasteners, the handle must be pulled firmly to the right until you hear it click and it feels locked into place. You can learn more about connecting the freezer handle and view a video tutorial for guidance in the following support article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779.
If you have already followed these steps and it continues to fall off, the mounting fasteners on the door may need to be tightened. You will want to remove the handle by reversing the steps above, use a screwdriver to tighten the fasteners, and then attempt to reconnect the handle. If you find that the handle continues to fall or believe that the handle or mounting fasteners may be damaged, please reach out to us via email by visiting the following link, so that we can look into this further for you: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We are so glad to have you in the GE Appliances family and are looking forward to helping you with this soon. All the best! -Eliza@GEA
We are terribly sorry to hear of the continuous issues you have experienced with the freezer handle falling off and sincerely apologize for the trouble and time it has taken to try and get it to stay on. We can imagine that this has been a very frustrating situation for you and would love to offer you some guidance in this! Because your freezer handle does not have set screws, it instead slides into the mounting fasteners. Once aligned with the fasteners, the handle must be pulled firmly to the right until you hear it click and it feels locked into place. You can learn more about connecting the freezer handle and view a video tutorial for guidance in the following support article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779.
If you have already followed these steps and it continues to fall off, the mounting fasteners on the door may need to be tightened. You will want to remove the handle by reversing the steps above, use a screwdriver to tighten the fasteners, and then attempt to reconnect the handle. If you find that the handle continues to fall or believe that the handle or mounting fasteners may be damaged, please reach out to us via email by visiting the following link, so that we can look into this further for you: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We are so glad to have you in the GE Appliances family and are looking forward to helping you with this soon. All the best! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE THE COLOR
on February 15, 2021
Posted by: flynn2019
from North Carolina
This is our first French door refrigerator and we love it. The refrigerator space is incredible and we choose matte black and it shows no fingerprints, its a great color and addition to our kitchen
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com