Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,307 Reviews)
Rating breakdown 7,307 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
353
83%of customers recommend this product.
(
5,352 out of
6,463)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
2
Compressor makes horrible grunting noise!
on February 7, 2021
Posted by: Ghebert
from New Iberia, LA
I like G E products, I have a stove and microwave, but the new French door refrigerator that I just bought has a horrible noise coming from the compressor. Would not recommend!
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 10, 2021
Hi Ghebert - Thanks for your loyalty! New refrigerators do sound different from older models since they have more features and use newer technology. Please take a look at page 42 in your manual for normal sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf
If service is needed, please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm. We hope this helps! - Sharon@GEA
If service is needed, please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm. We hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good solid product
on February 7, 2021
Posted by: John106
from Oceanside, CA
All features met expectations and working as advertised. One flaw is that the touch pad in the left door does not illuminate the descriptive words over the buttons. Accordingly, you cannot see the title of the buttons unless you bend down and get very close to the pad.
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, February 18, 2021
Hello John106 - Thanks for your review. We are glad you are happy with your new refrigerator purchase. We’re sure you’ll enjoy the many nice features it has to offer. We appreciate your feedback regarding the touchpad. We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on February 8, 2021
Posted by: Atoks
from Pearland, Texas
Newly bought.. so far so good.. Roomy refrigerator space with adjustable panels.. Love the alarm if left open.. There’s a humming sound that seems to go on forever but then cuts off and is quiet for a while. Overall nice fridge.. we’ll see.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy John@GEAppliances, GE Appliances, February 12, 2021
Hello Atoks - Congratulations on the new refrigerator. This was an excellent choice and we know you'll love it. The humming sound means it is working well and the quiet spaces means the unit is defrosting as it should. Let us know if you have any more questions.
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed!!
on February 9, 2021
Posted by: MAPLE BROOK
from Matteson, IL
I feel I have downgraded with this unit. Outside control panel is not lit up at night.
Difficult to read. Main drawer in refrigerator does not slide easily. In my previous unit
this drawer was on wheels and opened and closed easily.
Difficult to read. Main drawer in refrigerator does not slide easily. In my previous unit
this drawer was on wheels and opened and closed easily.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Response from geappliances.comBy Guy@GEA, GE Appliances, February 10, 2021
Hi MAPLE BROOK, thanks for taking the time from your day to leave us your honest feedback. Your review is greatly appreciated and will help us make improvements down the road.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of Room!
on February 9, 2021
Posted by: Edmondson
from Belton
Our family loves this refrigerator. It has so much space and fits our family’s needs. It also has lots of features too. Great price!!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Great Features, Good Size
on February 9, 2021
Posted by: Rick303
from Virginia
The refrigerator is great with the exception compressor and fan noise. When the compressor kicks on it makes a low hum for a few seconds then a high hum for a few seconds, it is loud enough to notice while your in the kitchen. This rotating hum noise can become quite irritating.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, February 12, 2021
Hello there Rick303,
Thank you so much for your review. We're happy to hear you like your refrigerator! It has some amazing features, such as external temperature controls. We can understand how the noise would be frustrating. Here is a handy article detailing the different noises a refrigerator makes.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Thanks for being part of the GE family! Stay well. Mike@GEA
Thank you so much for your review. We're happy to hear you like your refrigerator! It has some amazing features, such as external temperature controls. We can understand how the noise would be frustrating. Here is a handy article detailing the different noises a refrigerator makes.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Thanks for being part of the GE family! Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy access , all our items are at eye level .
on February 9, 2021
Posted by: alldot
from Brainerd, Mn.
We purchased your 26 CF French door with freezer and ice maker and water dispenser in the door. We have had and used the unit for a little over a month. Our overall assessment and expectation is it will continue to serve us with out issues. This unit replaced two previous name brand refrigerators that failed within the warranty period. GE has reputation for quality and we expect this unit to provide us with many years of service.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks beautiful
on February 9, 2021
Posted by: Desert dame
from La Qiunta
The refrigerator looked beautiful. Our only disappointment was when they put the doorhandles on they scratched the top of the refrigerator as they were sliding the handles into place. The store manager offered a credit, but we have not seen one as yet. Would prefer not to have the marks.
As far as inside, it is beautiful and roomy. We love the icemaker being in the door and not part of the inside of the refrigerator. That is always a disaster.
The only complaint would be when the ice comes out, it sprays all over and water drips onto the basin. I will probably need to leave a small paper towel on the basin just to collect water. It was not a lot, a trip or two, and I think if you would just leave your cup there for a few seconds it would catch it.
Other than that, it has just been installed and we have not actually tested out the functionality. Hopefully it will be great.
As far as inside, it is beautiful and roomy. We love the icemaker being in the door and not part of the inside of the refrigerator. That is always a disaster.
The only complaint would be when the ice comes out, it sprays all over and water drips onto the basin. I will probably need to leave a small paper towel on the basin just to collect water. It was not a lot, a trip or two, and I think if you would just leave your cup there for a few seconds it would catch it.
Other than that, it has just been installed and we have not actually tested out the functionality. Hopefully it will be great.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Emily@GEA, @GEA, March 3, 2021
Hi Desert Dame! Thanks for your review about your new refrigerator and for being part of the GE Appliances family. We love to hear that your unit is beautiful!
We're sorry that the door handles came scratched, that ice flies everywhere and that water drips some. We see how this can be frustrating. We recommend reaching back out to the dealer you bought your unit from to see about that in-store credit.
If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Keep in touch!
Emily@GEA
We're sorry that the door handles came scratched, that ice flies everywhere and that water drips some. We see how this can be frustrating. We recommend reaching back out to the dealer you bought your unit from to see about that in-store credit.
If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Keep in touch!
Emily@GEA
Written by a customer while visiting geappliances.com