Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,307 Reviews)
Rating breakdown 7,307 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
353
83%of customers recommend this product.
(
5,352 out of
6,463)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
3
Review
on January 12, 2021
Posted by: Snokeflake3
from North Carolina
The refrigerator/freezer look nice but the freezer handle keeps coming off and it's kind of noisy
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 21, 2021
Hello Snokeflake3 - We appreciate you taking the time to share your review.
We are sorry to hear of the issue with the freezer handle. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused. Olga@GEA
We are sorry to hear of the issue with the freezer handle. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Runs Loud and Continuous
on January 12, 2021
Posted by: SnzrMom
from Douglasville, GA
The only problems so far are that it’s very loud when it runs and it runs all the time. I’m used to occasional sounds of the ice maker and the condenser cutting on but it seems the condenser never cuts off. Also, it is extremely loud. Enough that I have to turn up my TV in the next room to drown out the sounds. Additionally, like other reviews, it’s very hard to see the water/cubed/crushed, etc words on the front panel. They need to be bigger or more reflective. Very little on the door storage.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features.
on January 12, 2021
Posted by: Fran 83
from Crown Point, IN
I really like everything about this refrigerator - interior and exterior.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Doors
on January 12, 2021
Posted by: sugar is
from Dacula,ga
Doors do not close automatically do you have to close it manually No butter compartment
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed in noise level of fan and motor.
on January 12, 2021
Posted by: Eat me you guys
from Prescott,az
Repairman will return to replace fan/motor to alleviate noise.
Repairman said nothing can be done about the loud popping noise that happens 15 seconds after dispensing ice. hmmm!
Repairman said nothing can be done about the loud popping noise that happens 15 seconds after dispensing ice. hmmm!
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 13, 2021
Hello! Thanks for taking time to share your experience. We're glad to hear your repair will be completed soon. Our refrigerators are manufactured with as quiet an operation as possible. Please take a look at page 38 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF
We hope this is helpful. If any questions or concerns come up after your service call, please feel free to reach out to us. Best wishes! - Sharon@GEA
We hope this is helpful. If any questions or concerns come up after your service call, please feel free to reach out to us. Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good so far
on January 12, 2021
Posted by: Abbyy
from Central Ohio
Everything is good so far. The ice maker is a lot quieter than my old GE. It seems to have a lot more room than my old side by side.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Works Great.
on January 12, 2021
Posted by: Ryan 76547
from Danvers Illinois
This is a very nice fridge. The doors open and close very easy. The freezer drawer is awesome. The only down fall it has is there is not very much ice storage. I mean we have never ran out. But if you are going to have a party. You might.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Do Not Recommend
on January 13, 2021
Posted by: LindaB0510
from Stone Ridge, VA
This refrigerator looks nice aesthetically, but it rattles and hums soon after installation. Also, the ice maker is completely worthless. I would never purchase a GE refrigerator ever again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 22, 2021
Hello LindaB0510 - We apologize for the issues you've had with your refrigerator and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA
Written by a customer while visiting geappliances.com