Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,307 Reviews)
Rating breakdown 7,307 reviews
5 Stars
4,125
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
353
83%of customers recommend this product.
(
5,352 out of
6,463)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
3
roomy but whiny
on January 5, 2021
Posted by: Moira222
from Easton PA
We've had our fridge for about 2 weeks now.
+Love the water and icemaker on the door, and the filter seems easy enough to change. We have not experienced any issue with the alarm ringing excessively as some reviews mentioned.
+Love the deep drawers in the freezer -- you can fit more than you realize in it.
+/-Love the fact that the one shelf can be folded under to create extra height. Dislike that its so necessary because there is no any other way to store things like tall pitcher or a wine bottle. It also makes the space behind it something that's only for rarely used items otherwise you have to pull out everything in the front to get at it
-The drawers do not open as smoothly as I would like, and none of them (there are two smaller drawers, each half the width of the fridge, and one wide one) are deep enough to hold a full head of iceberg lettuce or a standard sized head of cauliflower. That seems like a design flaw that I never thought to check for. Who brings a head of lettuce to an appliance dealer?
-despite being half the width of the fridge, you really cannot only open one door to open a drawer, for example to get out cheese. the drawers seem to need just a little more space to open all the way. that was not anticipated. its just inconvenient.
-There's not a set space for eggs, which I miss. I've taken to putting them in the wide drawer, but that means opening both doors every time i need one -- which is a lot.
+/- the shelves are all adjustable for height but once you adjust the middle shelf to make enough space for things like milk, then the available space for that shelf is very very small. even an egg carton won't fit. It's tall enough to just squeeze a pie plate or a cup of yogurt in. also not terribly helpful.
- shelves on the freezer side of the door are very tiny. can fit a 1 lb box of butter or a somewhat flat bottle of salad dressing. anything wider than a box of butter won't fit.
+/- shelves on other side are sturdy and top one is tall enough to hold a quart size of milk or creamer, but not tall enough to hold a bottle of wine. can't fit the huge ketchup bottle in as we did in our past side by side fridge.
- the whine is pretty constant. the manual indicates that it's a good thing, a sign that its working well. but it takes some getting used to before it just becomes the background noise of the house.
***would I recommend? maybe. it depends on the household and the needs of the person. if you can live with the negatives above, sure.
+Love the water and icemaker on the door, and the filter seems easy enough to change. We have not experienced any issue with the alarm ringing excessively as some reviews mentioned.
+Love the deep drawers in the freezer -- you can fit more than you realize in it.
+/-Love the fact that the one shelf can be folded under to create extra height. Dislike that its so necessary because there is no any other way to store things like tall pitcher or a wine bottle. It also makes the space behind it something that's only for rarely used items otherwise you have to pull out everything in the front to get at it
-The drawers do not open as smoothly as I would like, and none of them (there are two smaller drawers, each half the width of the fridge, and one wide one) are deep enough to hold a full head of iceberg lettuce or a standard sized head of cauliflower. That seems like a design flaw that I never thought to check for. Who brings a head of lettuce to an appliance dealer?
-despite being half the width of the fridge, you really cannot only open one door to open a drawer, for example to get out cheese. the drawers seem to need just a little more space to open all the way. that was not anticipated. its just inconvenient.
-There's not a set space for eggs, which I miss. I've taken to putting them in the wide drawer, but that means opening both doors every time i need one -- which is a lot.
+/- the shelves are all adjustable for height but once you adjust the middle shelf to make enough space for things like milk, then the available space for that shelf is very very small. even an egg carton won't fit. It's tall enough to just squeeze a pie plate or a cup of yogurt in. also not terribly helpful.
- shelves on the freezer side of the door are very tiny. can fit a 1 lb box of butter or a somewhat flat bottle of salad dressing. anything wider than a box of butter won't fit.
+/- shelves on other side are sturdy and top one is tall enough to hold a quart size of milk or creamer, but not tall enough to hold a bottle of wine. can't fit the huge ketchup bottle in as we did in our past side by side fridge.
- the whine is pretty constant. the manual indicates that it's a good thing, a sign that its working well. but it takes some getting used to before it just becomes the background noise of the house.
***would I recommend? maybe. it depends on the household and the needs of the person. if you can live with the negatives above, sure.
Features
4
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, March 26, 2021
Hello there,
Thank you so much for your detailed feedback. We're glad to hear that you like certain aspects such as the dispenser inside the door and the space of the icemaker! We do apologize for the constant whining noise and can understand how much of a headache that can be. Thanks for being part of the GE family. Best wishes. Mike@GEA
Thank you so much for your detailed feedback. We're glad to hear that you like certain aspects such as the dispenser inside the door and the space of the icemaker! We do apologize for the constant whining noise and can understand how much of a headache that can be. Thanks for being part of the GE family. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not bad after repairs
on January 5, 2021
Posted by: Cleiton
from Coral Springs
The compressor stopped working after 3 days. We called GE and after 10 days the tech replaced a relay and all working now. Bad luck?
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, March 26, 2021
Hi there,
Thank you so much for your review. We're so sorry to hear that your compressor stopped working after only 3 days! This is definitely not the experience we want our customers to have. We're glad to know you took advantage of your warranty and got it replaced. If you need anything else, reach out to us anytime on social media. Stay well. Mike@GEA
Thank you so much for your review. We're so sorry to hear that your compressor stopped working after only 3 days! This is definitely not the experience we want our customers to have. We're glad to know you took advantage of your warranty and got it replaced. If you need anything else, reach out to us anytime on social media. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!!!
on January 5, 2021
Posted by: ElleTS
from Houston, Tx
It is so nice and sleek. Fits all of my groceries!! I needed something bigger and this fridge is honestly perfect!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Easy to clean
on January 5, 2021
Posted by: Riverstone
from Greenville
It makes a constant humming sound which is annoying. The freezer door handle falls off easily
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, April 2, 2021
Hi there Riverstone,
Thank you so much for your review. We're sorry to hear that the freezer door falls off. We can understand how that would be annoying. Please check out this troubleshooting article about the freezer door falling off. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779
If you need further assistance, reach out to us on social media anytime. Stay in touch. Mike@GEA
Thank you so much for your review. We're sorry to hear that the freezer door falls off. We can understand how that would be annoying. Please check out this troubleshooting article about the freezer door falling off. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779
If you need further assistance, reach out to us on social media anytime. Stay in touch. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good product
on January 6, 2021
Posted by: Lass01
from Jefferson city, MO
I love the refrigerator supposed to have guide on the ice maker to avoid the ice from poiri g out too much there making a mess everywhere.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Okay
on January 6, 2021
Posted by: Peg27
from Texas
Like the refrigerator except that the freezer handle comes off.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances, January 21, 2021
Hello Peg27- Thank you for taking the time to share your review. We can understand your frustration regarding the freezer handle. Please see page 21 in your manual for instructions on installing the freezer handle. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF If you continue to have issues, we recommend taking advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the water dispenser and ice maker on the door
on January 6, 2021
Posted by: The lady77
from florida
I would also give this product 5 stars. The alarm is loud and lets you know when the door has been left open for too long. Temp is comfortable and it is easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far we are happy!
on January 6, 2021
Posted by: TAB12
from Grand Rapids, MI
We’ve only had this for about three weeks but overall very pleased. Lots of room and it runs very quietly. Water comes out of the dispenser quite cold which we like. Took a star off simply because unsure of how it will hold up over time.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com