Customer reviews from geappliances.com
GE - 24" Built-In Dishwasher - White
Average customer rating
3
(406 Reviews)
Rating breakdown 406 reviews
5 Stars
109
4 Stars
64
3 Stars
67
2 Stars
60
1 Star
106
48%of customers recommend this product.
(
180 out of
377)
Customer Reviews for GE - 24" Built-In Dishwasher - White
Customer Rating
1
1 1/2 years old & were on the search for a new one
on July 12, 2023
Posted by: Kclancy
from new Hampshire
After a year and a half and daily use, unfortunately it started leaking- we had a tech come and see if it was fixable and from using the warm cycle, it had warped the inside drum and was causing the door to not seal any longer. We were told replacing the inner drum would be more expensive than just buying a new one. Make sure to go with stainless steel when purchasing!
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 13, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE dishwasher. We are so sorry to hear that the inside drum is warped, and causing the dishwasher door to leak. As homeowners ourselves, we can certainly understand the frustration this causes, and we truly apologize.
We appreciate you being a loyal GE Appliances Consumer, we're thrilled to be a part of your home! Please don't hesitate to reach out to us if you should have any questions or concerns regarding any of our appliances, we're happy to help!
Thank you for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your GE dishwasher. We are so sorry to hear that the inside drum is warped, and causing the dishwasher door to leak. As homeowners ourselves, we can certainly understand the frustration this causes, and we truly apologize.
We appreciate you being a loyal GE Appliances Consumer, we're thrilled to be a part of your home! Please don't hesitate to reach out to us if you should have any questions or concerns regarding any of our appliances, we're happy to help!
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Short life span
on October 15, 2023
Posted by: KLKamp
Worked great when it was running, but had a very short life span. This from our property management:
I’m reaching out to you to let you know that unfortunately the dishwasher at 260 Lemming stopped working so we sent Marin Appliance Repair to diagnose the issue. they said there was something wrong with the timer and it kept getting stuck and it got stuck on drain setting and melted an important part that assists in draining the water. They said the dishwasher is likely going to need a whole new motor and timer. Tenant stated that they did smell smoking when they first called about a repair. Ultimately their diagnostic was “Solenoid has melted and no longer operational. Issues were caused by shorted timer. Normal wear and tear.
Response from geappliances.comBy Devin, GE Appliances, October 17, 2023
Hello,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are sorry to hear that that the the appliance repair company stated that the solenoid had melted and is no longer operational. This is certainly not the quality that we expect, and we apologize. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are sorry to hear that that the the appliance repair company stated that the solenoid had melted and is no longer operational. This is certainly not the quality that we expect, and we apologize. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Cheap and poorly designed
on December 13, 2023
Posted by: This Cheap and useless
Cheap and. poorly designed with no manual, and a USELESS pamphlet for minimal help. No mention of where the filter is in the pamphlet or anywhere online.
Response from geappliances.comBy Jonathon, GE_Appliances, December 20, 2023
Hello - Thank you kindly for taking a moment to connect and share your review. We are sorry to hear about the confusion with the manual and everything. That is not the kind of experience we want or expect.
We are going to share a link to one of our support articles that goes over how to clean the filter, it also includes videos that can help out with this. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=35611).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We are going to share a link to one of our support articles that goes over how to clean the filter, it also includes videos that can help out with this. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=35611).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Doesn't do the job
on February 20, 2024
Posted by: Annie702
Dishes need to be rinsed and stacked perfectly to be cleaned. It's pretty loud. Sometimes leaves the dishes smelling bad. Our stopped working recently after 7 years. Water won't drain and it's not cycling correctly.
Response from geappliances.comBy Charlie, GE_Appliances, February 20, 2024
We’re sorry to hear that your dishwasher is louder than expected. There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the dishwasher has an odor, please refer to this link for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16270
If your dishwasher is not draining, please refer to the suggestions linked below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If the dishwasher has an odor, please refer to this link for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16270
If your dishwasher is not draining, please refer to the suggestions linked below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible
on April 1, 2024
Posted by: Dowdy
We have had nothing but problems with this dishwasher in a brand new home. And my fault for paying more to try to get it repaired than it would be to buy a new one. Which is where we are now buying a new one!
Response from geappliances.comBy Adrian, GE_Appliances, April 2, 2024
We are so sorry to hear that this dishwasher is no longer operating as designed. We understand the importance of having operational appliances in a new home, and we our hope is that your replacement dishwasher serves you and your family for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working after only 3 years
on April 11, 2024
Posted by: Pri19
from Midlothian VA
I've had nothing but trouble with this dishwasher. It's noisy, doesn't clean dishes properly, and constantly leaves soap residue. The design is outdated, and the controls are clunky to use. It stopped working completely after only 3 years of once a week use. Save yourself the headache and invest in a different model.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 12, 2024
We're glad to assist you with your dishwasher. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Dishwasher not working right
on April 23, 2024
Posted by: IamBothered
from California
Not working right after 5 years I would think it would still perform after this period
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, April 25, 2024
We want to help out with your dishwasher no longer working properly. We suggest scheduling one of our technicians to come out for repair. We're confident that they can get this resolved. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
3
Great for awhile, but…
on June 4, 2024
Posted by: Ace1234
from Ocala, FL
Bought brand new in 2017 and worked great until a year ago. The timer became very temperamental but operational. Last month (May 2024), the bottom was full of water and won’t drain. I drained it and checked the filter which was not the issue. Ended up being a pump issue. We are going to replace, but not with a GE.
Features
3
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, June 4, 2024
We are apologetic to hear of your experience with this dishwasher. While we understand the importance of an appliance lasting for a while, it is not possible to determine the product or part failure rate, lifespan, life expectancy, or life cycle of an appliance/part. There are many variables involved, such frequency of use, type of use, location of appliance, care, and maintenance.
Written by a customer while visiting geappliances.com