Customer reviews from geappliances.com
GE - 24" Built-In Dishwasher - White
Average customer rating
3
(406 Reviews)
Rating breakdown 406 reviews
5 Stars
109
4 Stars
64
3 Stars
67
2 Stars
60
1 Star
106
48%of customers recommend this product.
(
180 out of
377)
Customer Reviews for GE - 24" Built-In Dishwasher - White
Customer Rating
2
Bottom rack too small
on September 4, 2021
Posted by: Anonymous
from Madera, Ca
Doesn’t work good and bottom rack is too small and doesn’t roll
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy John@GEAppliances, GE Appliances, September 8, 2021
Hi there! We are so happy to have you in the GEA family. We're sorry to hear you are having trouble with the dishwasher and appreciate the opportunity to help. First, we recommend making sure the water is at least 120 degrees. You may need to run the sink for a few seconds to warm the water up before starting a cycle. Second, a high quality detergent is important for the best performance. For the rack, it does have a 50 pound weight limit, so make sure the rack is not overloaded. Let us know if you have any more questions. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Trash
on November 29, 2021
Posted by: qmfa7
from San Antonio, TX
We have had this 1 and a half years and we have had nothing but problems a year and a month after purchase. The dishwasher keeps back flowing and we have contacted our home warranty and it’s not coved and apparently it’s not covered with GE either. Not sure the issue but this product is trash. They said it was probably the drain hose but it’s not blocked or moved from its original position. Very dissatisfied.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 30, 2021
Hi there,
We're awfully sorry to hear about the issues with your dishwasher and certainly understand your frustration. We would encourage you to schedule a service appointment to have the problem diagnosed by a GE technician. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Best wishes. Mike@GEA
We're awfully sorry to hear about the issues with your dishwasher and certainly understand your frustration. We would encourage you to schedule a service appointment to have the problem diagnosed by a GE technician. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud !! this is what they put in my new home
on December 10, 2021
Posted by: BBBKKK
from Texas
We bought a new home and the builder had these in the homes. It is very loud for today standard, with open concept living it does not work for us. We will be getting a different one soon. as well as a different brand. I now think I know why I have seen a couple of them on the the curb for the trash.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, December 17, 2021
Hi there,
Thanks for writing a review. We're so sorry to hear about the noise issues and that this has caused you to replace it and go with another brand. We hope that we can work hard in the future to earn your trust back.
Just so you're aware, this model is rated at 62 dBA. Remember, actual sound levels can be a little different once installed in the home. You might find the appliance quieter or louder than the decibel rating suggests. The loudness of a dishwasher depends on the installation location, the cabinetry where it is located, the flooring, the countertop above it, and even whether the dishwasher is full of dishes or partially empty.
All the best,
Michael@GEA
Thanks for writing a review. We're so sorry to hear about the noise issues and that this has caused you to replace it and go with another brand. We hope that we can work hard in the future to earn your trust back.
Just so you're aware, this model is rated at 62 dBA. Remember, actual sound levels can be a little different once installed in the home. You might find the appliance quieter or louder than the decibel rating suggests. The loudness of a dishwasher depends on the installation location, the cabinetry where it is located, the flooring, the countertop above it, and even whether the dishwasher is full of dishes or partially empty.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to operate
on February 25, 2022
Posted by: Mini426
from River edge , NJ
Love this machine. It’s no frills but works great and looks great
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Durable at all
on June 11, 2022
Posted by: Pile of Junk
Had this less than a year and the drain pump broke. I replaced the drain pump and the the spray arm broke. Replaced that and immediately after the intake valve broke. The maintenance on this thing is becoming more expensive than the whole washer, it’s a junk bucket. When it does actually work it doesn’t get the dishes that clean and it’s LOUD. AVOID THIS MODEL
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, June 15, 2022
Hello. We appreciate you reaching out, though we sincerely hate to hear you’ve had multiple issues with the dishwasher and had to replace parts. We know how frustrating this must have been, especially when the dishwasher is still new. This certainly isn’t what we would expect from this model, and we regret the inconvenience you’ve experienced.
Our team will be informed of your experience for review, including your concerns over the noise and performance when it’s working, and your feedback is appreciated. Regarding the issue you’ve had with dishes not getting clean, you may want to check that the water temperature is at least 120 degrees F and neither the air gap or dispenser are clogged. We do have troubleshooting tips available in the manual, starting on page 18: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55114-1.PDF&_ . Noises are also discussed on page 21. If you need to reach out to our service department for any reason, they're available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
Because of the recurring issues you’ve had, we will also be reaching out over email to get a few additional details and determine how best we can assist with a resolution. We look forward to hearing back from you, and are also glad to help with any other concerns or questions you may have. -Sarah@GEA
Our team will be informed of your experience for review, including your concerns over the noise and performance when it’s working, and your feedback is appreciated. Regarding the issue you’ve had with dishes not getting clean, you may want to check that the water temperature is at least 120 degrees F and neither the air gap or dispenser are clogged. We do have troubleshooting tips available in the manual, starting on page 18: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55114-1.PDF&_ . Noises are also discussed on page 21. If you need to reach out to our service department for any reason, they're available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
Because of the recurring issues you’ve had, we will also be reaching out over email to get a few additional details and determine how best we can assist with a resolution. We look forward to hearing back from you, and are also glad to help with any other concerns or questions you may have. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not clean at all
on March 31, 2023
Posted by: Jeannie Kelley
from Carlsbad
This dishwasher is terrible at its assigned function. Regardless of how much pre-washing, dishes and flatware require washing what is essentially a third time (pre-wash, dishwasher and again after.).
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, March 31, 2023
Hello! We appreciate you taking the time to reach out about your dishwasher. We're so sorry that you've not been pleased with its cleaning function of this unit.
If there is food or detergent residue left on your dishes when the wash cycle is complete, there are a few things you can do to improve your dishwasher's cleaning performance. Please review the tips listed below to improve wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If the above suggestions do not correct the situation, service may be needed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for sharing and all the best.
-Charlie@GEA
If there is food or detergent residue left on your dishes when the wash cycle is complete, there are a few things you can do to improve your dishwasher's cleaning performance. Please review the tips listed below to improve wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If the above suggestions do not correct the situation, service may be needed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for sharing and all the best.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Trying to figure out what year this was built?
on June 7, 2023
Posted by: Phil lyrics
from Miami Fl
Seems very loud. Leaks off and on. I’m thinking this is a very old unit, and needs complete replacement.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Leaking after a year 1/2
on July 12, 2023
Posted by: K clancy
from New hampshire
After a year and a half and daily use, our dishwasher began to leak from the bottom corner. We had a tech come out and look in hopes of repairing it, but unfortunately the use of the hot water cycle has warped the plastic inside drum, which caused the door to be unable to seal correctly. He said it’d be cheaper to buy a new one than replace the inside portion. Go stainless steel inside and save the headache.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 13, 2023
Oh no!
We're so very sorry that the inside drum of your dishwasher is ruined. We can certainly understand how disruptive something like this can be and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEA
We're so very sorry that the inside drum of your dishwasher is ruined. We can certainly understand how disruptive something like this can be and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEA
Written by a customer while visiting geappliances.com