Customer reviews from sony.com
Sony - 49" Class (48-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.5
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
31
4 Stars
9
3 Stars
0
2 Stars
3
1 Star
1
90%of customers recommend this product.
(
37 out of
41)
Customer Reviews for Sony - 49" Class (48-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
5
Terrific TV, Beautiful color and resolution
on November 9, 2014
Posted by: TVFun
Sony continues to make beautiful TVs that deliver on picture resolution, color and HD. The Ultra HD is beyond all prior TV's I have owned and for the money, it is the best investment I have every made. Sound is excellent for the form function and the remote and internet capable features work well and provide enhanced user convenience and media choices. Highly recommend. As advertised and more.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: marymary
Verified Purchase:Yes
We had another much less expensive TV selected and then saw this one. Wow! Amazing color and picture. The rest is history. We bought it. My only complaint is lousy sound. Why can't TV manufacturers get sound right? The reason I did not give 5 stars is the lack of sound quality.
I would recommend this to a friend!
Response from sony.comBy -Jen, Sony support, May 5, 2015
Hi marymary , Thank you for sharing your feedback with us, i will forward this information regarding the sound quality to the proper department for further review.
Written by a customer while visiting sony.com
Customer Rating
5
Best Picture I've Ever Seen in a Television Set!
on December 17, 2014
Posted by: Badger66
Fantastic picture, easy setup, and convenient downloads. Couple this unit with a Blue Ray DVD and it's like your looking at an object through a microscope. Can't imaging actors and actresses are liking this product - even the smallest of blemishes are revealed.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: DavidUnti
Verified Purchase:Yes
The television delivers incredibly beautiful pictures that sadly are interrupted by occasional all black screens where picture and sound are lost . This makes it all but impossible to watch something without eye irritation and an eventual headache.
I am going to have my cable company check their connection to make sure that they aren't the culprits,, but in the meantime I can only rate the television 4 stars which under the circumstances I think is being generous.
Obviously if the problem can be isolated and fixed in the very near term a new star will be born. If this situation cannot be fixed fast, I will return the product and cancel cable.
Another irritation is that the bulk of the help system is online. If a TV doesn't work, online help doesn't work either. A detailed manual can, and should, be available in print and included with the product.
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, June 6, 2015
Hi DavidUnti,
We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Thanks.
We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Thanks.
Written by a customer while visiting sony.com
Posted by: Anonymous
Verified Purchase:Yes
The picture quality is excellent although our cable company does not stream much in 4K programs. I have not yet used the 3-D feature either as very few movies on line were in 3-D.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: super
Verified Purchase:Yes
I Have this Tv for about 4 month once you set up the tv set all the colors the picture is outstanding the best I have seen yet . The other 4K tv do not come close.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great Product
on December 15, 2014
Posted by: cmb1
Easy set up with my current cable subscription, and I'm not technically inclined. Excellent picture, visitors to our home rave about how crisp the viewing is. Used it to Skype last night, was a hit allowing the whole family to chat with friends compared to a computer monitor.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Grahamit
Verified Purchase:Yes
I have not seen a better picture and the 48.5 inch TV was perfect for the space. Easy to set up.
I would recommend this to a friend!
Written by a customer while visiting sony.com