Customer reviews from geappliances.com
GE - Profile Series 22.1 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
Average customer rating
4
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
145
4 Stars
61
3 Stars
40
2 Stars
20
1 Star
22
75%of customers recommend this product.
(
202 out of
269)
Customer Reviews for GE - Profile Series 22.1 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
Customer Rating
5
Great refrigerator
on February 9, 2021
Posted by: whit66
from Woodbridge, VA
We purchased this refrigerator to match our existing GE Profile appliances and it matches perfectly. This size was selected to fit our cabinets and instillation was easy. We especially love the updated LED lights which makes everything brighter inside. The door shelves on the freezer are an improvement over our last GE refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking! Ice and water dispenser work great!
on February 16, 2021
Posted by: buckdink
from Roseville, CA
Does a good job of keeping things cold! Looks great! Counter depth!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Noisey
on February 25, 2021
Posted by: RCJim
from Royse City
The refrigerator growels and the temperature is not reliable
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Geoff@GEA, GE Appliances, March 2, 2021
Hello RCJim. Your feedback is invaluable and can be used to aid us in future product design. We will be sure and share your comments with our refrigeration design team. Here is a link addressing refrigerator noises. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 The temperature will fluctuate during the day with door openings and when the refrigerator has food added or when it goes through a defrost cycle. If items are not staying cool in fresh food section or frozen in freezer section then make sure refrigerator is 2/3 to 3/4 full of substance. Air cannot hold cold or maintain proper temperatures. Should a service call be needed then please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm -- Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worse Refrigerator
on March 16, 2021
Posted by: LingX
from Richmond VA
I bought it about two years to replace a old GE profile refrigerator which has working well for more then 20 years, but this GE profile is terrible all plastic ware: door bin, vegetable bin, all crack fall apart within two years.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 31, 2021
Hello there, thanks for taking a moment to reach out to us. First, we want to say we appreciate your loyalty to us. Next, we want to apologize for the issues you've had with the bins in your refrigerator. This is not the experience we want for our customers so we know how annoyed you must be.
We'll be taking your comments into consideration and want you to know we're wishing you the best.
Guy@GEA
We'll be taking your comments into consideration and want you to know we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
nothing special
on March 11, 2023
Posted by: billslufulktfklutfjlyv
from middletown RI
I didn't pick this thing out and would not buy one again
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 14, 2023
Hi - Thank you for taking the time to share your concerns with your Profile refrigerator. We are deeply sorry to hear you are not happy with your new refrigerator as this is a good model. If you are having difficulties with your refrigerator please call 1-800-432-2737 to schedule an appointment to have your refrigerator repaired by an authorized GE Appliances service technician. We are confident they can assist you further. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Never buy this item
on September 10, 2024
Posted by: rentahippie
from Roseville, ca
Terrible design the ice cube fall out of Freezer each time you open the Freezer. The shelfs on the frig side are not locked in place and move around and they have bar that blocks the self before to put things in the are taller.
The Freezer has lot of wasted space and no room to put food. The house I bought has this unit and I will be replacing this terrible unit.
Never buy this terrible design!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, September 11, 2024
We're sorry to hear that you are less than satisfied with your refrigerator design. If the ice bucket on your refrigerator is overflowing, we recommend referring to the troubleshooting steps at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointing quality.
on April 6, 2025
Posted by: Dani BG
We’ve had this fridge for almost 5 years now, and have been unhappy several features for some time now. The spiral mechanism that dispenses the ice in the ice maker is made of plastic and that plastic cracked. Thank goodness we noticed when it dispensed several pieces of broken plastic. Now
we have an ice dispenser that works incredibly inefficiently since ice is not being pushed out correctly.
we have an ice dispenser that works incredibly inefficiently since ice is not being pushed out correctly.
Also, this fridge can be so loud. The back panel of the freezer presses onto the fan. When the fan comes on there is an annoying hum.
Would definitely consider a different brand based on my experiences.
Response from geappliances.comBy Tierra, GE_Appliances, April 7, 2025
Allow us to lend a hand with your refrigerator icemaker. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Compressor
on May 28, 2020
Posted by: DsFlicka
from Riverside, CA
I have had this refrigerator for no more than 8 months. It came with the house when we moved into our new community. The inside if the refrigerator does not have adequate space. It is not large enough for a small family. It is better suited to hold stuff for one person, maybe two at the most. Not only is the inside of the refrigerator extremely small, the refrigerator stopped cooling within 4 months of moving in. We were told the compressor was busted so we had it replaced. Now it has happened again. Other members of our community with the same refrigerator have expressed the same issue.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com