Customer reviews from geappliances.com
GE - Profile Series 22.1 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
Average customer rating
4
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
145
4 Stars
61
3 Stars
40
2 Stars
20
1 Star
22
75%of customers recommend this product.
(
202 out of
269)
Customer Reviews for GE - Profile Series 22.1 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
Customer Rating
1
Unreliable
on June 3, 2022
Posted by: Randolph1
from California
We had this fridge for 15 months and it broke. Seems it should last longer than 15 months.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 10, 2022
Hi there,
Thanks for leaving a review. We hate to hear about the issues you've had with your unit, especially since it malfunctioned outside of the one year warranty. We can certainly understand how this would be frustrating.
Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders.
All the best and thanks for your patience,
Michael@GEA
Thanks for leaving a review. We hate to hear about the issues you've had with your unit, especially since it malfunctioned outside of the one year warranty. We can certainly understand how this would be frustrating.
Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders.
All the best and thanks for your patience,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Would never purchase this refrigerator again.
on July 24, 2022
Posted by: Amyzrrr
from Sc
Would never purchase this refrigerator again.Since we purchased this in 2019 we have had to Replace the freezer unit twice, three drawers and the handles twice. For the money they charge you would think that the quality will be better.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, July 26, 2022
Hello,
Thanks for reviewing your refrigerator. We're sorry that you have had to have it replaced, and are not pleased with the quality. Your satisfaction is very important to us, and we will use your feedback to improve.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your refrigerator. We're sorry that you have had to have it replaced, and are not pleased with the quality. Your satisfaction is very important to us, and we will use your feedback to improve.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on March 12, 2023
Posted by: Jerble
Good size and works well for my household of 2 people. I like the extra freezer space, compared to a top freezer design.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my Progike
on August 17, 2023
Posted by: GsilRrt
Love my Profile side by side! Well made quite and ample space.
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Profile ice maker needs improvement
on September 1, 2024
Posted by: Cpbrookins66
from Sacramento, CA
The ice maker crusher blades/ motor stopped working after 2 years. The ice maker wheel to push ice is plastic and struggles to move ice and push it out. Frost is also formed inside the ice maker component. Will repairs cost more than purchasing a portable ice maker??
Serial MM 426166 (Model PZS22MSKKHSS)
Serial MM 426166 (Model PZS22MSKKHSS)
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
okay fridge terrible water and ice dispenser.
on September 28, 2024
Posted by: Brady05
from Jacksonville
poor water and ice Despenser design.
Springs randomly fell out of water and ice dispenser paddle making the seal for the icecube shoot gapped causing excessive frost build up.
also the missing spring causes water to drip when you're done dispensing water.
I've replaced the solenoid valves or water comes into the refrigerator twice.
at least I got a free solenoid valve because the second one failed within a year of the first one.
Springs randomly fell out of water and ice dispenser paddle making the seal for the icecube shoot gapped causing excessive frost build up.
also the missing spring causes water to drip when you're done dispensing water.
I've replaced the solenoid valves or water comes into the refrigerator twice.
at least I got a free solenoid valve because the second one failed within a year of the first one.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, September 30, 2024
We're sorry to know that water drips while dispensing the ice. We’re constantly working to improve our products and it’s honest feedback like yours that helps us make sure that happens.
Written by a customer while visiting geappliances.com
Customer Rating
3
Ice maker auger continues to break.
on February 13, 2025
Posted by: TMls
The ice auger keeps breaking, I have to replace it twice a year. I’m not a plastics engineer if there isn’t a resin capable of withholding cold temps you should use a different material. I found a piece of plastic in my glass.
Response from geappliances.comBy Adrian, GE_Appliances, February 17, 2025
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on March 25, 2025
Posted by: B48j
from Imper MO
We bought this refrigerator to replace a G E refrigerator. (Replacement was only to change colors).
This refrigerator is cheaply made. The materials used are of a very poor quality. A definite disappointment compared to my other GE refrigerator.
This refrigerator is cheaply made. The materials used are of a very poor quality. A definite disappointment compared to my other GE refrigerator.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, March 27, 2025
We will be passing your comments about the build quality and material over to our product team to review. That way we can look for improvements we can make for our models going forward. Thanks again for sharing this.
Written by a customer while visiting geappliances.com