Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
4
Great fridge, could do without in-door water.
on August 14, 2025
Posted by: BBV79
Good size and fit perfectly in our fridge spot. The only reason I gave it 4 stars and not 5 is because the water dispenser in the door dispenses water so slowly it takes forever to just fill a glass with water. Otherwise it’s is a very nice fridge.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Changing water filter causes problems and errer me
on August 15, 2025
Posted by: Jo67ppa
Changing water filter causes problems and errer messages.
Features
5
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, August 19, 2025
We are glad to assist with your refrigerator and the water filter. We recommend unplugging the unit for 5 minutes and plugging it back in. This resets the unit.
Be sure that you are installing the filter properly. For steps on how to do so, see here:
https://www.youtube.com/watch?v=OltHbmgtiIU
You can refer to the troubleshooting in the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060638
If the suggestions provided don't resolve the issue, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Be sure that you are installing the filter properly. For steps on how to do so, see here:
https://www.youtube.com/watch?v=OltHbmgtiIU
You can refer to the troubleshooting in the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060638
If the suggestions provided don't resolve the issue, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Rilla Fleming
on August 18, 2025
Posted by: Anonymous
from Sarasota Fl
Great service. Very efficient! Very professional!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great capacity
on August 20, 2025
Posted by: Papawh
Plenty of space for food storage like the way the shelves adjust and the half shelf
Written by a customer while visiting geappliances.com
Customer Rating
5
No wasted space!
on August 20, 2025
Posted by: Pags12
With the ice machine being located on the back of the door, it opens up a lot or room for extra storage. Also the slider divider in the drawer is a simple but super convenient added feature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality. Freezer is not working properly
on August 27, 2025
Posted by: Donna French
from Moseley Va
Freezer is not working properly. Keeps frosting over. Ruining my food.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, August 29, 2025
We are more than happy to provide guidance with your freezer. If the doors are opened frequently, left open, or even left slightly ajar, it would not be unusual to see a frost build-up on the shelves, packages, or walls in the freezer section of your refrigerator. We advise removing any visible frost build-up with a dry towel and turning the control to a warmer setting. We also recommend ensuring that the door gasket does not have and cuts, tears or rips. If you have performed these steps and are still experiencing frost in your freezer, we advise scheduling service. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Love GE
on September 1, 2025
Posted by: Gnger
[This review was collected as part of a promotion.] So far do good! Everything is great, love adjustable shelfs. Lots of room in freezer and fridge
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on September 2, 2025
Posted by: Ceastman
[This review was collected as part of a promotion.] Freezer defrosted and ruined all the food. Been waiting weeks for a repair
Response from geappliances.comBy Jonathon, GE_Appliances, September 5, 2025
We're sorry to hear about your refrigerator not cooling. We do see that you got in touch with our Bodewell team to help locate a servicer. We're going to be reaching out to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com