Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
2
Go find a different one
on September 18, 2023
Posted by: Nic1955
from Holmen, WI
The first fridge we received lasted less than 9 days and I lost all of my freezer food. The replacement fridge is now here and it has a very loud hum. The freezer drawer seems pretty cheap and catches a lot. The ice holder is impossible to remove and it's very small.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEAppliances, GE_Appliances, September 19, 2023
Hello,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been less satisfied with the refrigerator.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
To remove the ice bucket pull the upper basket forward to remove it. We recommend referring to page 20 of the manual at this link: https://products-salsify.geappliances.com/image/upload/s--caxibUkX--/a3b675a13aa2ed9d2c854edd095665f5151e14dd.pdf?_ga=2.150692918.160313511.1695130047-302677575.1657120421
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family. -Charlie@GEAppliances
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been less satisfied with the refrigerator.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
To remove the ice bucket pull the upper basket forward to remove it. We recommend referring to page 20 of the manual at this link: https://products-salsify.geappliances.com/image/upload/s--caxibUkX--/a3b675a13aa2ed9d2c854edd095665f5151e14dd.pdf?_ga=2.150692918.160313511.1695130047-302677575.1657120421
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks Good!
on March 5, 2024
Posted by: Coca
Looks really good, however very noisy! The humming and buzzing is very annoying.
Written by a customer while visiting geappliances.com
Customer Rating
1
GE refrigerator
on April 1, 2024
Posted by: Pjta
from North Carolina
Nothing but problems with ice maker and front panel.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, April 3, 2024
We are happy to assist you with this refrigerator. We strongly encourage you to schedule service with one of our certified technicians to get the control panel and icemaker issues properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Reliable
on July 6, 2024
Posted by: Bella2019
from Port St Lucie, FL
Cannot fit much in bins on left door, so storage is limited. You have to remove, tall bottles on right side (with sliding shelf) to reach what's behind them. Buttons for water, ice, etc on the door should be in a different color or be lit so they're not so hard to find.
I would recommend this to a friend!
Features
4
Performance
5
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, July 9, 2024
We appreciate you taking out some time to connect and share your review. We will be passing your comments along to our product team to review. This way we can start looking for improvements we can add to our models going forward. Thanks again for letting us know.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on July 9, 2024
Posted by: Jmea3
from Illinois
Tried another brand before this GE
They all had product defects this Ge did not
It is a Nice refrigerator and works well
They all had product defects this Ge did not
It is a Nice refrigerator and works well
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Plastic vs glass
on December 5, 2024
Posted by: Dms27
So far I like this refrigerator it is very bright on the inside, although I would have preferred to have glass shelving versus plastic
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy
on December 29, 2024
Posted by: Chris Sak
The fridge makes a lot of noises flimsy, for a brand new fridge it makes way too many noises
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, January 13, 2025
We want to help go over the sounds that you are hearing with your refrigerator. We recommend checking the following article for a list of sounds that are considered normal: (Normal Sounds and Noises Made) https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you suspect that the sounds aren't normal, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you suspect that the sounds aren't normal, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Door doesn’t close correctly
on May 18, 2025
Posted by: Brokendoor
from Roseville, CA
The left side door doesn’t shut properly. When the installation techs installed the fridge they had to remove the fridge doors to fit it into my house and I don’t believe they re-installed the fridge door correctly because the left side doesn’t close correctly.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 20, 2025
We encourage you to schedule service with one of our certified technicians to ensure that this refrigerator door is properly installed. You can schedule an appointment with a Bodewell technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com