Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
5
Great refrigerator
on June 13, 2024
Posted by: Lnorman27
from Tempe AZ
Looks great, great features. I love the slate color. The French door is so much more convenient than my old side-by-side.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Okay
on June 14, 2024
Posted by: Okay replacement
from Boston
Hard to read wording on ice/water dispenser. Prior refrigerator had words back lit in white light. Also, unable to enter in amount of water to dispense. Prior kitchen aid refrigerator did that too!
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, June 17, 2024
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the control panel and auto dispenser along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
2
Awful quality and performance.
on June 14, 2024
Posted by: UnhappyFridgeOwner
Brand new fridge purchased for our new home. Ice maker makes a whirling vibrating noise. Water dispenser does not dispense cold water. Ice fragments go everywhere on both cubed and crushed settings when dispensing ice. Also, one of the manufacturing stickers on the control panel on the front of the fridge left a residue we cannot remove through any method or trick and it looks awful. Otherwise I suppose it does its job in refridgerating, but our Samsung (as awful as it was) was better, served cold water, and had higher quality plastic parts. I don't make the comparison lightly. In short, we are disappointed.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, June 17, 2024
We are deeply apologetic about your experience with your new refrigerator. We definitely understand the importance of a new appliance meeting your expectations. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review. To remove the excess residue on your refrigerator, we recommend rubbing oil (vegetable or mineral) into the sticky residue, saturating the area. After the sticky residue has been removed wash the oily residue with the soapy mixture and a cloth.
Written by a customer while visiting geappliances.com
Customer Rating
2
Plenty of space
on June 14, 2024
Posted by: Terry01
from New Bern NC
I like the simple style. I have had issues since the first 10 days after delivery though. Repairman has been out 3 times in the 2 months of owning the refrigerator. Two weeks of it waiting on parts. Overall I would like the refrigerator replaced, to many issues so far. Hopefully the repairman has fixed the issues
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Michael, GE_Appliances, June 17, 2024
We’re happy to hear you like the style of your new refrigerator, but we hate that you’ve had issues so soon after its arrival. We’re glad you were able to get your refrigerator fixed under warranty, and we’re confident that you’ll get many years of service from it. However, we encourage you to reach out to us should you need further assistance.
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisey
on June 15, 2024
Posted by: Rich1111111
Very noisey ….
………….
…………….
………………………………………..
………….
…………….
………………………………………..
Response from geappliances.comBy Jonathon, GE_Appliances, June 18, 2024
We want to help go over the sounds you are noticing with your refrigerator. You can check the following article that goes over all the sounds that can be heard during normal operation. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901). If you suspect the noises are not normal, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
3
So so
on June 16, 2024
Posted by: D2e4b
I love everything about the refrigerator except that the ice maker is a bit whacky with noise at times. And the water line is not chilled. It comes out incredibly warm
Response from geappliances.comBy Michael, GE_Appliances, June 17, 2024
We’re glad to hear that you’ve been enjoying your refrigerator, but we hate that you’ve been having trouble with the ice maker making noise, and that you’ve been less than impressed with the water dispenser’s temperature. The dispenser in this model holds 16 ounces of chilled water; once those 16 ounces have been dispensed, the remaining water will not be chilled.
When it comes to unexpected noises, we suggest taking a look at the article below for information on some of the sounds you’ll hear from a refrigerator while in use.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Unusual sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If none of the above helps, or if you believe the noise you’re hearing is much louder than can be considered normal, then we suggest having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
When it comes to unexpected noises, we suggest taking a look at the article below for information on some of the sounds you’ll hear from a refrigerator while in use.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Unusual sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If none of the above helps, or if you believe the noise you’re hearing is much louder than can be considered normal, then we suggest having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible product
on June 16, 2024
Posted by: Axeldog
from Tn
Will never purchase another GE product. The water filter scam was the final straw.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, June 17, 2024
We hate to hear that you’ve decided to never purchase another product from us due to the pricing of our water filters. Pricing can be dependent on several factors, including economic elements such as distribution, warehousing, and marketing costs. Other factors like usability (cosmetic vs. functional) and availability also contribute to the selling price of a part. We are constantly working to make our appliances and parts better, and we hope to earn your trust back in the future as we continue to improve.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Fridge!
on June 16, 2024
Posted by: Ljmaynes
from Colchester VT
Love the color and the size - it has plenty of space. Great lighting. Freezer drawer feels rough opening and closing but this seems to be a trend in bottom freezers. Water and ice dispenser are great. Love the color slate.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com