Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
5
Love the freezer so much space
on December 4, 2021
Posted by: Love always
from Florida
The freezer is so large beautiful fridge, ample space for veggies and fruit
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Inconvenient
on April 4, 2022
Posted by: Letter Numbers
from Las Cruces, NM
This refrigerator is very inconvenient to get things into and out of. I have to open both doors no mater what I need. It is supposed to be resistant to finger prints but I am constantly having to clean the doors. The shelves on the left hand door are useless. The door ice maker and water dispenser stake up a lot of space. Overall, the space and shelving inside the refrigerator is not convenient.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, April 6, 2022
Hey there. Thank you for taking the time to review your new refrigerator. We’re sorry to hear you’re unhappy with the design and available space. We’ll be sure to pass this along to our design team for consideration in future products. We appreciate your insight and hope you have a wonderful day. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
I hate it!
on April 19, 2022
Posted by: Mina Xelo
from Erie , PA
Very expensive, not designed well
The freezer handle keeps coming off, even after it was repaired
The freezer handle keeps coming off, even after it was repaired
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 20, 2022
Oh no, we're so sorry to hear that the handle of your freezer is coming off, despite your repair. We took a look into this and found that there is a recall out for your model. We recommend checking out this link to learn more: https://www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022/ If you have any other questions, please let us know. We're here for you. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
GREAT FEATURES.
on April 23, 2022
Posted by: JULIUS BRIGOLI
from MIDDLETOWN, DELAWARE
WHEN THE PRODUCT WAS DELIVERED AND ATTACHED TO THE WATER CONNECTION AND PLUG IN TO THE ELECTRIC OUTLET ON 4/20/22 BY THE DELIVERY MAN AFTER WHICH, WE WENT OUT OF TOWN FOR TWO DAYS AND WHEN WE CAME BACK 4/22/22 THE REFREGIRATOR DID'NT COOL AT ALL. FOODS WERE THROWN OUT BECAUSE THEY WERE SPOILED.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 25, 2022
Hello - We appreciate you taking the time to share your review. We are sorry your refrigerator stopped cooling. We are showing you have scheduled a service appointment. We are confident our service technician will repair your refrigerator soon. We apologize for the inconvenience it has caused.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Noise
on May 30, 2022
Posted by: At h h
from Kentucky
When The compressor is running it is very loud and the compressor runs a lot. I have to turn up the tv. The motor for the ice is also loud but that’s not bad.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, June 3, 2022
Hi - Thank you for posting a review on your refrigerator. So sorry that it's louder than expected and that you can hear it throughout your home. Our newest models do create a certain degree of sound. You may hear a high pitched hum or pulsating sound, which is normal.
If the sounds you're hearing are abnormal, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know that we're always here to help if anything ever comes up. Thanks again! -Mikayla@GEA
If the sounds you're hearing are abnormal, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know that we're always here to help if anything ever comes up. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Freezer already having issues
on June 6, 2022
Posted by: Disheartened68
from Gainesville Florida
Not happy at all. The refrigerator is less than a month old and already having major issues. Ice building up and won't stop running. Getting repair service has been impossible so far as well.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, June 14, 2022
Hi there - Thanks for posting a review on your refrigerator. Sorry to hear that the freezer stopped working so soon into its lifespan. Having a working fridge is very important and we truly do apologize. We're glad to see that you were able to schedule service and we are confident that the tech will have your unit back up and running in no time.
Please know that we're always here to help if anything ever comes up. Thanks again. -Mikayla@GEA
Please know that we're always here to help if anything ever comes up. Thanks again. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
American made
on September 21, 2022
Posted by: Should have kept old one
from Smithville, Mo
We are very disappointed in our new refrigerator. It has already been already been serviced. We are still not satisfied with the way the doors fit.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Krystal@GEA, GE_appliances, September 23, 2022
Hi there- It saddens us to hear that you are not happy with the door configuration. We know that is very frustrating. This feedback we will make sure to bring to our design team. We value your input and want to thank you for helping us improve our products. Thank you for being part of the GE Appliances family. -Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Happy With This Product
on September 28, 2022
Posted by: ParticularlyNoOne
We bought a new house and this unit came with it. We moved in 6/17/2022. It completed died and was unrepairable by around August 15, 2022. We just had another delivered, and this can't be leveled. We worked on it for a couple of hours without success. We have to schedule another appointment to have them look at this. So very disappointed and frustrated that we have been without a refrigerator for a month and a half.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, September 29, 2022
Hello - Congratulations on your new home! We appreciate you taking the time to write a review. However, we're sorry to hear the fridge that was already inside the house failed a few months after you all moved in, and you're having a hard time leveling your replacement fridge. We understand how disappointing that would be, and we apologize for any inconvenience. We strive to provide the best ownership experience and would love to help you!
There are adjustable legs at the front corners of the refrigerator. To level the fridge, turn the legs clockwise to raise the refrigerator and counterclockwise to lower it. For additional guidance, you may view page 38 of your owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf&_g. - You may find the following article helpful as well: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144&_ga.
We hope this helps! We're confident you will enjoy this refrigerator's performance for many years. Please contact us if you have any questions or concerns. Have a good day. -Shayla@GEA
There are adjustable legs at the front corners of the refrigerator. To level the fridge, turn the legs clockwise to raise the refrigerator and counterclockwise to lower it. For additional guidance, you may view page 38 of your owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf&_g. - You may find the following article helpful as well: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144&_ga.
We hope this helps! We're confident you will enjoy this refrigerator's performance for many years. Please contact us if you have any questions or concerns. Have a good day. -Shayla@GEA
Written by a customer while visiting geappliances.com