Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,302 Reviews)
Rating breakdown 7,302 reviews
5 Stars
4,124
4 Stars
1,853
3 Stars
670
2 Stars
304
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,459)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
1
Buyer Beware
on March 10, 2024
Posted by: Krafft
from 46748
Replaced the filter with XWFE filter. Immediately got an error and no more water. Now neither the new or old filter works. Have had the fridge for under 1 year and told it is not under warranty.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, March 12, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you.
Written by a customer while visiting geappliances.com
Customer Rating
5
Well designed features and good looks
on March 11, 2024
Posted by: Bob0304
from Seneca, SC
Beautiful, everything I had hoped for and at a super price
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, March 14, 2024
We're glad to see that you are a fan of this refrigerator. We think you've made an amazing choice. One of our favorite features is the LED lighting. It really brightens up the interior and make things easy to find.
Written by a customer while visiting geappliances.com
Customer Rating
3
Very Pretty
on March 11, 2024
Posted by: Willee
from Florida
I love the look of it, and other features like the freezer on the bottom, but hate that it rattles constantly. It is the noisest refrigerator I have ever owned. Have to hit it to get it to stop. Disturbing.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
5
Response from geappliances.comBy Lauren, GE_Appliances, March 12, 2024
We recommend checking out this article that describes different types of unusual noises a refrigerator can make and how to troubleshoot them: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 12, 2024
Posted by: Clao
from Orlando
So far working great , no problems
Working perfect !
Working perfect !
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great value
on March 12, 2024
Posted by: Herb 23
from Sarasota, fl
Very quite, well built and beautiful finish. The value was unbelievable
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
GE Profile Disappointment
on March 13, 2024
Posted by: Our New Build Home
from Parrish, Florida
It functions as expected and keeps items cold. Problem areas:
1. Ice maker gets clogged frequently and must be checked manually and then reset.
2. Ice maker is small and doesn't make enough ice for a family of 4.
3. Freezer door is loud and noisy when being opened and closed. Plus the door will stick in a slightly open position which wont trigger the door open alarm.
4. Both french doors must be checked to confirm that they are closed. They will frequently stick in a slightly open position which won't trigger the door open alarm.
5 The split shelf design doesn't work well with large trays or juice/water bottles. Just a poor design.
6. The door shelves have limited adjustments and those shelves on side of the ice maker can only hold the short mini cans or bottles.
1. Ice maker gets clogged frequently and must be checked manually and then reset.
2. Ice maker is small and doesn't make enough ice for a family of 4.
3. Freezer door is loud and noisy when being opened and closed. Plus the door will stick in a slightly open position which wont trigger the door open alarm.
4. Both french doors must be checked to confirm that they are closed. They will frequently stick in a slightly open position which won't trigger the door open alarm.
5 The split shelf design doesn't work well with large trays or juice/water bottles. Just a poor design.
6. The door shelves have limited adjustments and those shelves on side of the ice maker can only hold the short mini cans or bottles.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Joyce, GE_Appliances, March 13, 2024
We are glad to hear your refrigerator is cooling well, however we are sorry to hear you aren't happy with some of the features. We can understand how frustrating it is when a new appliance doesn't meet your expectations. Your feedback is appreciated, and we will be sharing this with our engineering and design teams. The icemaker will produce seven cubes per cycle approximately 100–130 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions. Considering the issues you are having with your doors not closing, we recommend making sure your refrigerator is level. Please review the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144&_gl=1*1fk3b9d*_ga*MTkyMzU1NjY1MS4xNzA5OTI1NzIz*_ga_1JLE3BZ79Y*MTcxMDMzOTEzNS4xOC4xLjE3MTAzNDQ3MzAuMC4wLjA.&_ga=2.231011039.1316421756.1710174766-1923556651.1709925723
This link may also be helpful: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16870&_ga=2.231136863.1316421756.1710174766-1923556651.1709925723&_gl=1*1k9b429*_ga*MTkyMzU1NjY1MS4xNzA5OTI1NzIz*_ga_1JLE3BZ79Y*MTcxMDMzOTEzNS4xOC4xLjE3MTAzNDQ2NjIuMC4wLjA.
This link may also be helpful: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16870&_ga=2.231136863.1316421756.1710174766-1923556651.1709925723&_gl=1*1k9b429*_ga*MTkyMzU1NjY1MS4xNzA5OTI1NzIz*_ga_1JLE3BZ79Y*MTcxMDMzOTEzNS4xOC4xLjE3MTAzNDQ2NjIuMC4wLjA.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love My Frig
on March 13, 2024
Posted by: 4wdlady
from Venice Florida
I love my new refrigerator freezer. It fit well in my home. I have more room than I'll ever need. I love the bottom freezer drawer, ice maker that lights up at night.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Fridge
on March 13, 2024
Posted by: B247
from Texas
It’s a very nice and feature filled French door refrigerator for the price. I do think Ge may have cheapened out on some things, but time will tell if it’s a quality build.
Features
5
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com