Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,304 Reviews)
Rating breakdown 7,304 reviews
5 Stars
4,125
4 Stars
1,853
3 Stars
670
2 Stars
304
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,461)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
4
GE French Door
on October 27, 2023
Posted by: MEMDubb
I love the slate color which matches the other GE slate appliances. Two issues for me, 1, when opening the freezer drawer(s) they are noisey like the drawers are off of their tracks, but that is just the way it's made. 2. I wished there was more side door space. The ice maker and water dispenser on the left allows only for small shallow storage.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Average refrigerator.
on October 30, 2023
Posted by: Kay470
from Peru, Indiana
The product is fine. The doors do not line up. Just putting the door handle on scratched the finish. Not durable at all.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Just okay
on October 30, 2023
Posted by: Macki62
from Severn, MD
There is some poor workmanship to the refrigerator door alignment and an interior scratch on the freezer door.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Devin, GE_Appliances, October 31, 2023
Good afternoon,
We appreciate you taking the time to leave a review on your new GE Appliances french-door refrigerator. We are sorry to hear that the refrigerator doors are not aligned, and there is a scratch on the freezer door. This is certainly not the quality that we expect. You can adjust and align the refrigerator doors by following the instructions on page 38 of the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--caxibUkX--/a3b675a13aa2ed9d2c854edd095665f5151e14dd.pdf?_ga=2.261181581.1499493149.1698670667-1100713441.1674245189
Thank you for your review! -Devin@GEAppliances
We appreciate you taking the time to leave a review on your new GE Appliances french-door refrigerator. We are sorry to hear that the refrigerator doors are not aligned, and there is a scratch on the freezer door. This is certainly not the quality that we expect. You can adjust and align the refrigerator doors by following the instructions on page 38 of the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--caxibUkX--/a3b675a13aa2ed9d2c854edd095665f5151e14dd.pdf?_ga=2.261181581.1499493149.1698670667-1100713441.1674245189
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
New fridge
on October 31, 2023
Posted by: Cold cuts
from Podunk,OH
Only had this particular fridge about a month. At first i was concerned it was running too much and to noisy. It has settled down and no problems. We like the spacious interior and all the compartments. Exterior ice and water work great.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on October 31, 2023
Posted by: Fab56
from Brunswick, ohio
Product has a loud running hum. The layout is very efficient
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Bad water pump
on November 1, 2023
Posted by: Bad water pump
from Tennessee
The main part of the refrigerator but we have had to replace the water pump once already and it now has gone out again and we have had the refrigerator for less than four years
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Devin, GE_Appliances, November 2, 2023
Good morning,
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are sorry to hear that you've had to replace the water pump once before, and it has now gone out again. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are sorry to hear that you've had to replace the water pump once before, and it has now gone out again. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad noise
on November 1, 2023
Posted by: Lucy ma
The appliance makes a very loud noise we were hoping it would stop but it hasn’t
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Devin, GE_Appliances, November 2, 2023
Good morning,
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are sorry to hear that the unit is making a loud noise. You can view all of the normal noises for a refrigerator in the article at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.139156275.1499493149.1698670667-1100713441.1674245189
If the noise you are hearing does not appear to be a "normal" noise, we recommend scheduling an appointment with our factory service team by calling
1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are sorry to hear that the unit is making a loud noise. You can view all of the normal noises for a refrigerator in the article at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.139156275.1499493149.1698670667-1100713441.1674245189
If the noise you are hearing does not appear to be a "normal" noise, we recommend scheduling an appointment with our factory service team by calling
1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator for the price
on November 1, 2023
Posted by: Florissant lady
from Buford, GA
Great product at a reasonable price. I love it and it looks great in my kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com