Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,304 Reviews)
Rating breakdown 7,304 reviews
5 Stars
4,125
4 Stars
1,853
3 Stars
670
2 Stars
304
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,461)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
2
Disappointed
on August 15, 2023
Posted by: DKGK
I'm very disappointed with the refrigerator. First, the freezer handle is NOT permanently attached to the door. It has detached several times, once when my young grandson tried to open the door, he fell backward and almost hit his head on the island--which is several feet away. I was told by two different technicians that's the way GE makes the refrigerator. Personally, I think GE is opening itself to a lawsuit if someone gets hurt. Second, the exterior paint job is poor. About a month after receiving it, I noticed the paint was chipped in the upper corner. I knew of nothing we had done so called service. The technician said the installers had pushed the refrigerator too far into the opening and it was hitting the wall--which was not damaged by the way. I recognize someone was at fault if the door was hitting (I'm guessing my grandson), but I cannot believe paint would chip off under that circumstance--it was hitting flat, and I would have had no way to realize it was installed improperly.
I will say the refrigerator works well, but I personally will not buy GE again.
I will say the refrigerator works well, but I personally will not buy GE again.
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 17, 2023
Hi,
Thanks for leaving a review. We're sorry to hear the quality of this model hasn't met your expectations. Having the handle come detached can be concerning and we'll make sure our quality and design teams see this. So that we can look into this for you, we'll haven an agent reach out to you via email. Thank you for your patience and understanding.
-Sylvia@GEA
Thanks for leaving a review. We're sorry to hear the quality of this model hasn't met your expectations. Having the handle come detached can be concerning and we'll make sure our quality and design teams see this. So that we can look into this for you, we'll haven an agent reach out to you via email. Thank you for your patience and understanding.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great product
on August 15, 2023
Posted by: MarkJesus
from New York
We love the clean lines of the refrigerator, and the full functionality. Please the installation was great.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Some Assembly required
on August 16, 2023
Posted by: Linscotticus
Spacious but expect to take it apart when you want to bring it inside.
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Cautiously Optimistic
on August 16, 2023
Posted by: grouch23
from Houston, TX
Its greatest feature was its reliability. As it was being unboxed at delivery, however, it was missing a part (which did not affect its operation) which is backordered. This was a blemish on the extent of quality control leaving the factory. I wish the in-door water dispenser had a little more height in order to accommodate some common sized sports bottles. And I find it a little concerning that with little effort, the freezer section flexes side-to-side. Hopefully, that is not an indication of its durability.
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator so far.
on August 16, 2023
Posted by: BburgR
from Blacksburg, VA
This rating is based on our initial impression of the refrigerator. It is a spacious well thought out design with very good functionality. The look is very nice and it does what it says it’s going to do. We have one small suggestion; there should be better contrast of the keypad. It is slightly difficult to read each of the keys. Other units have lighted keys when the light is turned on, or the lettering could have been somewhat darker, and the background could be somewhat lighter.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 22, 2023
Hello there,
Thank you so much for taking the time to post this review. Congratulations on your new refrigerator! We appreciate you choosing GE Appliances for your home. We're glad to hear that you're overall pleased with the new unit. The feedback regarding the keypad is good information and extremely important to us. We will be sure to pass this on to our product design team. In the mean time, we sincerely hope that you will enjoy your model and all of the awesome features it offers for many years to come!
Best wishes! - Tierra@GEA
Thank you so much for taking the time to post this review. Congratulations on your new refrigerator! We appreciate you choosing GE Appliances for your home. We're glad to hear that you're overall pleased with the new unit. The feedback regarding the keypad is good information and extremely important to us. We will be sure to pass this on to our product design team. In the mean time, we sincerely hope that you will enjoy your model and all of the awesome features it offers for many years to come!
Best wishes! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE fridge
on August 16, 2023
Posted by: Mar5607
from Michigan
We love our new fridge. The LED lights, tall glass water and ice dispenser and fingerprint free finish are great. Great color too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Frig
on August 17, 2023
Posted by: louisthorpe
from Cameron Missouri
Love the profile and color of this frig. Ease of use to get water and ice from door is a major plus. I also prefer my freezer on the bottom, makes it easy to find what I am needing.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Okay refrigerator
on August 17, 2023
Posted by: Lazy ice box
All in all this is a pretty good refrigerator except for the ice maker takes forever to make ice, the water comes out of the filter in a very small amount and the freezer door is unbalanced and hard to fix the handle is loose and impossible to put on correctly
Written by a customer while visiting geappliances.com