Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
5
Amazing capacity & features
on April 23, 2025
Posted by: GuhGuh
from Lucedale, MS
I absolutely LOVE the large capacity & configuration of my ne GE refrigerator!!!! I love that I can adjust the shelving to my own personal level. And I love that it efficiently adjusts the temperature settings automatically so I don't have to worry about whether it's set correctly. This is, by far, the BEST refrigerator I have ever owned and I would recommend it to anyone who's looking for an upgrade in a new refrigerator. 😊😊😊
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Junk
on July 17, 2025
Posted by: Gbloom
from Minnesota
Piece of junk. Sounds like it's breaking every time we open a door.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, July 28, 2025
We are more than happy to provide guidance. The sound of something breaking as the doors open is not normal. We have provided some normal refrigerator sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Scheduling service is advised in this case. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Scheduling service is advised in this case. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
BEWARE
on July 18, 2025
Posted by: do not purchase 123
This refrigerator is JUNK. DO NOT PURCHASE. Service is horrible.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, July 29, 2025
We would like to assist you with this refrigerator and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Meh!
on July 19, 2025
Posted by: wast of time
from PA
The shelfs have limited adjustablity. The ice maker /indoor water quit working after less than 3 months use.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, July 29, 2025
We are more than happy to provide guidance with this refrigerator's shelving and water/ice dispenser. The storage options available in this refrigerator include a full-width drawer that can accommodate larger items which is located at the bottom of the refrigerator compartment, a QuickSpace™ shelf that functions as a normal full-sized shelf when needed and easily slides back to store tall items below. This refrigerator also includes removable/adjustable door bins and shelving that can be moved up or down to accommodate your needs.
We have provided some troubleshooting tips at the link below that will help with no water being dispensed from the refrigerator dispenser.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34232
If the tips provided do not help, we advise scheduling service with one of our Bodewell technicians. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We have provided some troubleshooting tips at the link below that will help with no water being dispensed from the refrigerator dispenser.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34232
If the tips provided do not help, we advise scheduling service with one of our Bodewell technicians. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect
on July 20, 2025
Posted by: SamiL87
Absolutely love this fridge/freezer!!! Tons of room in both. Looks very sleek and classy in my kitchen!! 10 out of 10
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Good fridge needs a better shelving layout
on July 24, 2025
Posted by: Trey T
A standard stainless steel door. I wish the shelving layout was a bit better. Other than that, it works fine.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, July 31, 2025
We value this feedback. Your comment regarding the shelf layout of your refrigerator is important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible products
on August 25, 2025
Posted by: Sharoncast61
from Bay City , Mi
Worst refrigerator ever . Bottom freezer has iced up since day one they put a new seal in and it lasted maybe 3 weeks and I open my freezer and it’s all iced up again . Now have to wait another week for someone to look at it in the mean time have to deal with iced up food . Trying to get ahead of someone at GE is another nightmare ! Bought the range at the same time oven won’t go over 200 degrees turns out whoever put it together had 2 wires touching ! We were with out oven for 3 months . So much for buying new appliances wish I would’ve stayed with my old stuff
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, August 27, 2025
We'd like to help out with the frost build-up you are noticing. We're glad to see that you scheduled service. We're going to provide some troubleshooting tips to try before your appointment.
You will want to check for any visible gaps around the door seal and the alignment of the doors. Also, the refrigerator needs to be completely level to the ground, so that the doors close on their own. You can find instructions for leveling the refrigerator on page 39 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--bFqr-nv8--/29d77a51a8d38e12f47dbfd009661d0926da09e8.pdf
You will want to check for any visible gaps around the door seal and the alignment of the doors. Also, the refrigerator needs to be completely level to the ground, so that the doors close on their own. You can find instructions for leveling the refrigerator on page 39 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--bFqr-nv8--/29d77a51a8d38e12f47dbfd009661d0926da09e8.pdf
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible refrigerator
on September 20, 2025
Posted by: Kencast
Don’t buy nothing but problems! We have had this refrigerator for 3 months they have been here 4 times to fix the freezer that keeps freezing up still haven’t fixed the problem yet !
So sorry to think new is better !
So sorry to think new is better !
Response from geappliances.comBy Diego, GE_Appliances, September 23, 2025
We want to help you with your refrigerator. We are going to reach out to you via email to gather further information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com