Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,304 Reviews)
Rating breakdown 7,304 reviews
5 Stars
4,125
4 Stars
1,853
3 Stars
670
2 Stars
304
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,461)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
4
Decent Fridge
on June 17, 2023
Posted by: JDNY1
from Rochester, NY
I needed to replace a 12 year old GE Profile and this one was about the same size and a decent price. Pros: well-lit inside with glass shelves makes it easy to see everything; easy to take apart to get in the house; Cons: ice maker in the door moves the water dispenser down several inches compared to the Profile and being a tall person, it seems too low to me. Additionally, the door mounted shelves behind the ice maker meh.
I would recommend this to a friend!
Features
4
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 22, 2023
Hi,
Having an appliance for 12 years is amazing and we know how hard it can be replacing it. We're glad to have you in the Profile family and your comments on this refrigerator's design are important to us. Thanks for taking time to share them and have a great day!
-Sylvia@GEA
Having an appliance for 12 years is amazing and we know how hard it can be replacing it. We're glad to have you in the Profile family and your comments on this refrigerator's design are important to us. Thanks for taking time to share them and have a great day!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Well Organized Storage
on June 18, 2023
Posted by: art radar
from CT
The only issue I have this unit is that the "water from the door" feature only provides tap water temperature water. Our older unit from this family gave us cold water. Tech support suggested that in moving the ice to the door to provide more interior space, it was necessary to remove the cooling coil for the water. It relies on a full ice holder for cooling the water and that just isn't sufficient.
I would recommend this to a friend!
Features
3
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Very loud refrigerator
on June 18, 2023
Posted by: TinaInFL
from Florida
This GE refrigerator is the noisiest appliance we’ve ever owned. It whines constantly and is so loud you hear it through the entire house. Very unpleasant sound. Worst part is this is the second refrigerator in one year. The first one was replaced for the same reason. Pulsating and whining so loud, non stop.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 19, 2023
Hello there,
Thank you for taking the time to reach out, we hope you’re doing well.
We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from. We would recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Thank you for taking the time to reach out, we hope you’re doing well.
We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from. We would recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
So far, so good.
on June 19, 2023
Posted by: Starchucks
from Oregon
Temperature control is great. The compressor seems to run continuously, and is a little louder than our old fridge. The ice maker in the front door works great, but again, it is louder because all the mechanical workings are right behind the front panel. It would be nice if the LED's that indicate WATER-CRUSHED-CUBED lit up the words instead of the little lights under the words--can't see the words in low light. The flexible shelves have been useful.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Limited options to configure shelves
on June 20, 2023
Posted by: Disappointed6
Limited number of options for configuration of shelves is disappointing
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 21, 2023
Hi there,
Thank you so much for taking the time to post this review. We appreciate the feedback and we're sorry to hear you're disappointed about the limited options regarding the shelves. At GE Appliances, we are always looking for ways to improve and your comment will be considered by our product design team. We sincerely hope your experience will only get better with time.
Best regards. - Tierra@GEA
Thank you so much for taking the time to post this review. We appreciate the feedback and we're sorry to hear you're disappointed about the limited options regarding the shelves. At GE Appliances, we are always looking for ways to improve and your comment will be considered by our product design team. We sincerely hope your experience will only get better with time.
Best regards. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 20, 2023
Posted by: luck83
from Des Moines, Iowa
The refrigerator is roomy and great ice maker and the shelf design is good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Not up to GE Standards
on June 22, 2023
Posted by: atanchor
Piece of junk. Must be a Monday refrigerator. Freezes food in the refrigerator area. You can't read the names of the button settings on the control panel. Shelf adjustment lacking. Internal temps totally whacko. Temperature control impossible.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 23, 2023
Greetings! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that this refrigerator has not lived up to your expectations. What you are experiencing is not normal operation, and we strongly encourage you to schedule a service repair appointment with one of our GE Appliances technicians to get this temperature issue resolved.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
We are honored to have you as a part of the GE Appliances family, and we are confident that our technicians will be able to resolve this temperature issue as quickly as possible. - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
We are honored to have you as a part of the GE Appliances family, and we are confident that our technicians will be able to resolve this temperature issue as quickly as possible. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 22, 2023
Posted by: Letyzap
My family is impressed with all the great features. We love it
Written by a customer while visiting geappliances.com