Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,314 Reviews)
Rating breakdown 7,314 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
3
Works okay.
on February 21, 2023
Posted by: Sana4
from CO
The freezer bins seem flimsy and are very loud when you open the freezer door. The cold water dispenser stops putting out ice cold water much sooner than my last refrigerator. It does not inspire confidence in me and it was a very expensive product.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, February 21, 2023
Hello,
We’re sorry to hear that your new refrigerator hasn’t been meeting your expectations. We know it can be concerning when parts seem flimsy, and not having as much cold water as you expect from your dispenser can be truly frustrating. We are constantly working to improve our products and we will pass your experience along to our product team so that we can work to improve in the future. We truly appreciate you taking the time to leave us your feedback and please feel free to contact us with anything else you may need. Best regards. -MichaelB@GEA
We’re sorry to hear that your new refrigerator hasn’t been meeting your expectations. We know it can be concerning when parts seem flimsy, and not having as much cold water as you expect from your dispenser can be truly frustrating. We are constantly working to improve our products and we will pass your experience along to our product team so that we can work to improve in the future. We truly appreciate you taking the time to leave us your feedback and please feel free to contact us with anything else you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Style
on February 22, 2023
Posted by: pengoy
from Nevada
Its so functionable and aesthetically nice makes our house look perfect
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Roomy and clean look with easy to use features.
on February 22, 2023
Posted by: blowder7
from Mt Pleasant, SC
Great value for a full function refrigerator that has a clean and easy to use organization of features. Love the clear lighting and clear shelving for storing and finding food items quickly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New Refrigerator
on February 22, 2023
Posted by: Gillum
from Birmingham, AL
We're really enjoying our new refrigerator. There's a lot of compartments and we love the french doors. Oh yes, and it looks amazing!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor quality
on February 23, 2023
Posted by: AhmedA
from IL
Size inside is huge.
It is bit noisy. Lacks quality finishing.
It is bit noisy. Lacks quality finishing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEA, GE_appliances, February 25, 2023
Hi there- We are happy to hear that your new refrigerator has a lot of space. We know how important that is and are glad you are able to enjoy that. We are however sorry to here that it is noisier than expected, we will make sure to pass that information on to our design team. Thank you for being a member of the GE Appliances family. If you need anything in the future please reach out anytime. -Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful fridge
on February 24, 2023
Posted by: Golden1615
from Salem Ohio
Beautiful looking fridge. Keeps things cold or frozen. Not a fan of only being able to adjust shelves with only a few options. But made it work and do like the slide in shelf to add tall items.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Refrigerator So Far
on February 24, 2023
Posted by: SgtBenson
from Wilmington, DE
Great refrigerator from an excellent dealer, Hawkins & Sons in Wilmington, Delaware. I love the fingerprint-resistant finish and super bright LED lighting. The ice maker is much quieter than my previous frig, but my only complaint would be that the shelves seem a bit wobbly and are not as easily configured as I would like.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Issue
on February 25, 2023
Posted by: bold66
We really like the refrigertor plenty of space, there are a couple of issues I have. There is a smell that affects the taste of the water and ice. We were told that it was probably in a warehouse for some time. We have had this refrigerator for a month and the only solution we have received is put a box of baking soda in the refrigerator, since the refrigerator is working there is nothing GE says they can do. It would have also been nice to have all the labels on the control panel illuminated.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 27, 2023
Hi,
We're so very sorry about your refrigerator. This is not the experience we desire for you. Thank you for connecting.
We do taste and odor testing on our refrigerators and freezers. Your refrigerator does not contain any mechanical parts that will produce an odor or cause a bad taste in your food or ice cubes. Food can transfer odors and tastes to ice. Even food in the refrigerator compartment can transfer an odor or taste to the freezer which can cause bad tasting ice.
There are four (4) conditions that can cause a bad odor or taste in your ice:
1.) Open food containers or spilled foods in the refrigerator or freezer compartment.
2.) Low ice usage. Old or stale ice will absorb food odors.
3.) Bad water supply. Sulfur, algae, minerals, salt, etcetera, in the water supply can cause bad tasting water which results in bad tasting ice.
4.) Old water filter. If you have a water filtration system, the filter should be replaced every 6 months or as recommended by the manufacturer.
If none of this works, service may be needed. Please take full advantage of your warranty and schedule a service appointment with our technicians to fix this for you. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you so much for choosing us. Have a great day. - Tierra@GEA
We're so very sorry about your refrigerator. This is not the experience we desire for you. Thank you for connecting.
We do taste and odor testing on our refrigerators and freezers. Your refrigerator does not contain any mechanical parts that will produce an odor or cause a bad taste in your food or ice cubes. Food can transfer odors and tastes to ice. Even food in the refrigerator compartment can transfer an odor or taste to the freezer which can cause bad tasting ice.
There are four (4) conditions that can cause a bad odor or taste in your ice:
1.) Open food containers or spilled foods in the refrigerator or freezer compartment.
2.) Low ice usage. Old or stale ice will absorb food odors.
3.) Bad water supply. Sulfur, algae, minerals, salt, etcetera, in the water supply can cause bad tasting water which results in bad tasting ice.
4.) Old water filter. If you have a water filtration system, the filter should be replaced every 6 months or as recommended by the manufacturer.
If none of this works, service may be needed. Please take full advantage of your warranty and schedule a service appointment with our technicians to fix this for you. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you so much for choosing us. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com