Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
1
Problems
on December 20, 2023
Posted by: Bm66
Water is leaking under the refrigerator, the refrigerator is only 4 years old.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 3, 2024
Oh no! We are so sorry to hear that your refrigerator is leaking. This is not normal operation and is definitely not the consumer experience that we strive for. We strongly encourage you to schedule a service appointment with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get this leaking issue resolved as quickly as possible. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get this leaking issue resolved as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Ice Maker broke after only 2 1/2 years
on January 6, 2024
Posted by: attomizer
The ice maker has stopped making ice and the fridge is only 2.5 years old. The ice maker is not used much, only for an occasional glass of ice for a cold drink, so it is not like it is over-worked. The cold water still dispenses and the ice dispenser/crusher still rotates. It's not like this was a cheap fridge to buy! Once in a while I get a stupid notion that maybe American made products are better made these days and that always bites me! Next time I will buy a foreign made one, which at the rate this one is breaking down will probably be soon. Also, the handle on the freezer keeps coming off. With each opening of the freezer it works a little more loose where it eventually comes totally off. Furthermore, the temperature settings for the freezer and the fridge are way off - by 10 degrees most of the time. I have to set it to accommodate for this (although the control only allows up to a 6 degree offset).
Response from geappliances.comBy Adrian, GE_Appliances, January 17, 2024
Hi! We appreciate you taking the time to leave us a review. We are so sorry to hear that this refrigerator has not lived up to your expectations due to the icemaker, the freezer door handle and the temperature gauge. This is in no way the consumer experience that we strive for, and we strongly recommend scheduling service with one of our technicians to get these issues resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get these issuesremedied as quickly as possible. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get these issuesremedied as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Lackluster
on January 9, 2024
Posted by: Bad fridge owner
from Denver
I’ve had this less than a year, having issues with the ice maker and water. Water flow is minimal after changing the filter. Now it just doesn’t work.
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 13, 2024
Hi there- We are very sorry that you have experienced issues with your water and ice dispenser. This is not the experience we ever expect our consumer to have. The quality and longevity of our products is a top priority to us, and we strive to build our appliances with durable materials that are built to last for years to come. Please refer to the link below for troubleshooting tips for your water dispenser.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16873
The feedback you’ve provided about your refrigerator will certainly be sent to our quality team for review. We always like to know about any possible areas of concern, and value your insights. We apologize that we let you down with this model. -Krystal@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16873
The feedback you’ve provided about your refrigerator will certainly be sent to our quality team for review. We always like to know about any possible areas of concern, and value your insights. We apologize that we let you down with this model. -Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
It’s ok
on January 14, 2024
Posted by: schwizz
from Philadelphia
Don’t know if we bought a defective one or what but it Will randomly beep and the temperature of the freezer will keep going up and down. Have to unplug and plug it back it for it to restart itself.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Fits great since all appliances are GE
on January 14, 2024
Posted by: Curt and kim
Love the refrigerator but the panel is hard to read and don’t even try at night. We purchased a new home and GE was what the manufacturer went with
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Dual doors
on January 17, 2024
Posted by: Relocated Texans
from Chesterfield, MI
First time to have this style. I love the bottom freezer. Not happy that I must open both refrigerator doors to pull out the drawers. We are seniors with older eyes. The lettering on the water/ ice area is difficult to read,
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Vikki, GE_Appliances, January 25, 2024
Hi - We truly appreciate you taking the time to leave us your honest feedback as it is vital to our continued success at GE Appliances. We strive to deliver the best quality products and services to meet every need of our consumers; however, we understand that there’s always room to improve. That said, we will gladly share your concerns. Wishing you all the best! Vikki@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Fabulous fridge!
on January 21, 2024
Posted by: Charliesmomtoo
from Illinois
This is the best GE refrigerator I have had yet! My food stays the perfect temperature. I love the front panel with crushed ice or cubes and all filtered. This was definitely a great choice. I have noticed that my groceries do stay fresh longer. The only downside is I hear it running and forget it is much larger than my last GE refrigerator. The doors are wonderful for loading, the freezer on the bottom is convenient and overall this is a great purchase.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
GE refrigerator/freezer
on January 23, 2024
Posted by: JoyceeS
from West Palm Beach, FL
Very nice GE fridge & freezer!
Pros - Roomy, well-planned shelves and bins, nice looking.
Cons - Buzzes ALOT ( my kitchen is in center of house so we hear it buzzing throughout house); Water choices on outside of fridge are not lit, so at night one cannot choose cube or chopped ice and/or water without turning on kitchen light.
Pros - Roomy, well-planned shelves and bins, nice looking.
Cons - Buzzes ALOT ( my kitchen is in center of house so we hear it buzzing throughout house); Water choices on outside of fridge are not lit, so at night one cannot choose cube or chopped ice and/or water without turning on kitchen light.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com