Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
1
Save your money
on September 23, 2023
Posted by: Sad refrigerator buyer
We have had this product for less than 3 weeks and it’s already malfunctioning. The freezer alternates between freezing rock-hard and not working at all. There’s no rhyme or reason to it:one day the ice cream is solid, the next day, it’s soup. The ice maker is also useless due to the lack of temperature control. The plastic inside the refrigerator also seems chintzy, and I am worried that it will break. Overall, a huge disappointment and now a colossal pain on the horizon in trying to return this garbage product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 26, 2023
Oh no! We are extremely sorry to hear that the freezer in your new refrigerator is not keeping a stable temperature. This is definitely not normal operation, and we strongly encourage you to schedule a service appointment with one of our certified technicians to get this issue properly diagnosed and resolved.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for taking the time to leave us a review, as this feedback helps us grow as a company and improve the consumer experience. We are honored to have you as a part of the GE Appliances family, and we are confident that our technicians will get this cooling issue resolved as quickly as possible! - Adrian@GEAppliances
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for taking the time to leave us a review, as this feedback helps us grow as a company and improve the consumer experience. We are honored to have you as a part of the GE Appliances family, and we are confident that our technicians will get this cooling issue resolved as quickly as possible! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
I really like it
on September 24, 2023
Posted by: Mm12345678
The internal shelf arrangement is decent. It is well lit. The front panel controls are laid out well. My only concern is the dividers in the freezer and pull-out drawer - they seem flimsy. Time will tell.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
I do not recommend
on September 27, 2023
Posted by: faulty
from North Carolina
There is a lot of condensation and the back of the frig section freezes. When it's not frozen it drip down the back and on the door when you open it, it drip water on the floor.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, September 28, 2023
Hello - Thank you for taking a moment to connect and share your review. We're really sorry to hear about the condensation and excess moisture. We are happy to provide some guidance towards this.
We are going to share one of our support articles that goes over moisture inside the refrigerator and how to prevent this from happening. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=19186). If you are still noticing issues after checking everything in the article, then we suggest getting one of our technicians out for repair. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
We are going to share one of our support articles that goes over moisture inside the refrigerator and how to prevent this from happening. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=19186). If you are still noticing issues after checking everything in the article, then we suggest getting one of our technicians out for repair. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
All great features
on September 27, 2023
Posted by: Tammy Bolter
from Frankfort Mi
Love love love it. Spacious beautiful and lots of space inside. All the drawers
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEAppliances, Adrian@GEAppliances, October 4, 2023
Hello there! We appreciate you for taking the time to leave us a review. We are ecstatic you are loving your new refrigerator and its large internal capacity. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Not Dependable
on September 30, 2023
Posted by: bob18161
Bought a hose with this model no longer made. It's perhaps 5 or 6 years old and iis in need of service.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , October 3, 2023
Hello - Thank you for taking a moment to connect and share your experience. We are sorry to hear about your refrigerator no longer working.
We definitely recommend getting one of our technicians out to check on everything. This way they can pinpoint what exactly is needing to be repaired. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
We definitely recommend getting one of our technicians out to check on everything. This way they can pinpoint what exactly is needing to be repaired. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Outstanding refrigerator
on October 14, 2023
Posted by: lilame
from MI
This refrigerator was installed two days ago. I love the bright whiteness of it and the filtered water & ice on the outside door. I like the sturdiness of it and the roominess. After researching for over six months I feel like I made the correct purchase. Now all of my appliances are GE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Good so far
on November 17, 2023
Posted by: Texaspryors
So far so good. Water dispenser runs very, very slow. Ice dispenser is fine.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy open doors and so many shelving space.
on November 30, 2023
Posted by: Jellica
Love this refrigerator. So spacious and fits my family perfectly. Easy to use and so lightweight so that I can move it for cleaning.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com