Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,305 Reviews)
Rating breakdown 7,305 reviews
5 Stars
4,125
4 Stars
1,853
3 Stars
670
2 Stars
305
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,462)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
5
great features and plenty of space
on October 25, 2022
Posted by: tom harvey
from Gilbert az
it great works well love the features of such as alarm letting us know door is open
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Everything we wanted!
on October 25, 2022
Posted by: Us here in Iowa
from Iowa
We love the lighting and the shelving combos in this fridge. Nice large pull out freezer, too. Wish the ice maker could hold more.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Seems to run excessively
on October 25, 2022
Posted by: M A BOYD
from Riceville TN
The refrigerator runs a lot! Doesn’t seem to ever get cool
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, October 26, 2022
Hi,
Thanks so much for taking some time to write about your refrigerator. We can certainly understand your concern with your unit running a lot. Modern refrigerators save energy by running longer, but at a slower speed. Most of the energy used in a refrigerator is from starting the compressor.
These are factors that contribute to a refrigerator running too frequently or too long:
The compressor will run longer after the initial installation or after a long power outage.
The refrigerator will run more if the room has high humidity or high temperature.
Doors may have been opened frequently or for an extended period of time.
Warm food may have been placed in the fresh food or freezer compartment.
Check the gasket for a proper seal. Make sure it is not damaged.
We hope this was helpful. Let us know if you have any questions. Best. Mike@GEA
Thanks so much for taking some time to write about your refrigerator. We can certainly understand your concern with your unit running a lot. Modern refrigerators save energy by running longer, but at a slower speed. Most of the energy used in a refrigerator is from starting the compressor.
These are factors that contribute to a refrigerator running too frequently or too long:
The compressor will run longer after the initial installation or after a long power outage.
The refrigerator will run more if the room has high humidity or high temperature.
Doors may have been opened frequently or for an extended period of time.
Warm food may have been placed in the fresh food or freezer compartment.
Check the gasket for a proper seal. Make sure it is not damaged.
We hope this was helpful. Let us know if you have any questions. Best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Very Noisy
on October 26, 2022
Posted by: JMichelle68
from Temecula
At first I thought the noise was it just trying to get to temperature after installation. Unfortunately the loud grinding rumble noise has continued after a couple of months. It is very bothersome! It works great but the constant noise is really getting to me.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 27, 2022
Hi - Thank you for reaching out to us and for having purchased this beautiful GE refrigerator. We are sorry the sound of the refrigerator running is causing you so much frustration. Please review page 43 of your owner's manual for descriptions of the sounds you can expect to hear -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf -- If the sounds you're hearing are not described here or you feel there is an issue with your refrigerator, please call GE Appliances service at 1-800-432-2737 to schedule a service appointment to have it checked by an authorized GEA service technician. If there is an issue, we are confident our service team can take care of it. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect refrigerator.
on October 26, 2022
Posted by: Carol Kalahiki
from Kailua
Love this frig! Just what we were looking for!
We got it quickly and installed just as quick!
We got it quickly and installed just as quick!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy
on October 26, 2022
Posted by: ColoDaisy
from Highlands Ranch, CO
Several times a day this refrigerator makes a very noisy mechanical sound for about 15 minutes. Annoying. Also, it is not possible to access the ice bin without removing it entirely. Shelf adjustments are good, and the available space is good.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Krystal@GEA, GE_appliances, October 28, 2022
Hello- Thank you for reviewing your new refrigerator. We are sorry to hear that the refrigerator is louder than you expected and you are not happy with the ice bin, we know that can be frustrating. It is great to hear that you are happy with the space and shelf adjustments. Please let us know if we can help with anything in the future. Thank you for being the best part of GE Appliances. -Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
New with home
on October 26, 2022
Posted by: Builder supplied
from Cicero IN
Looks great. A little noisy. Freezer door could be better supported
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent product
on October 28, 2022
Posted by: George Mujica
from Pembroke Pines, FL
My family and I loved this refrigerator. Huge space to load everything. With GE we are happy!
Written by a customer while visiting geappliances.com