Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,305 Reviews)
Rating breakdown 7,305 reviews
5 Stars
4,125
4 Stars
1,853
3 Stars
670
2 Stars
305
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,462)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
5
Stylish & Practical
on October 8, 2022
Posted by: 38Landlord
from Grand Junction, CO
Stylish design and practical to use. Like the French Door design.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
looking good
on October 8, 2022
Posted by: Will Bill2
from H-Town
I had an Kenmore which lasted me 21 years. The compressor is bad. I hope this one last at least that long. I got the French door stainless steel model with the water in the door. We just had it installed today 10/8/2022.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great!
on October 8, 2022
Posted by: gibsonrp
from Raleigh, NC
Ice maker could hold a little more ice but otherwise it’s great!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Almost perfect
on October 9, 2022
Posted by: Pombird
from Taneytown, MD
Spacious refrigerator whose best feature is not having to bend down to get things as in a side by side. Its quiet and has the optional turbo chill feature. The ice maker is noisy only when its dispensing ice but the outer collection area could have been made a bit roomier. The right fridge door tends to slam shut before you realize it so careful when you're closing. And only th ehandles are fingerprint resistant, not the fridge body.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Freezer Door impossible to open, frosty freezer
on October 9, 2022
Posted by: Connelly
from Urbanna, VA
The freezer compartment frosts over and the door is impossible to open without using two hands and your head to keep the fridge from moving away from the wall
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, October 14, 2022
Hello - Thank you for taking the time to write a review. We're glad you enjoy the appearance of this model. However, we're sorry to hear that the freezer has frost, you have to open the door with two hands, and the fridge wobbles. We understand how aggravating that must be, and we apologize for the troubles this causes. We strive to provide the best ownership experience possible and would love to help you.
Regarding the wobbling fridge, we recommend leveling your refrigerator. The refrigerator should be firmly positioned on an even floor. You may learn how to do so on page 38 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf&_ga & this helpful article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144&_ga.
If frost is appearing in the freezer, ensure the door is properly closed. You may view troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286&_ga.
The freezer will be hard to open if frost is present between the door. If frost is not present, this means that the strong vacuum seal of the gasket makes the doors hard to open for about 10 to 15 seconds after closing. We recommend rubbing paraffin wax or petroleum jelly along the edges of the entire gasket. Paraffin wax is used for canning and is safe for use around food.
If the above suggestions do not resolve the issue, service will be needed. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope this helps! Please contact us if you need anything. We hope you have a good day. -Shayla@GEA
Regarding the wobbling fridge, we recommend leveling your refrigerator. The refrigerator should be firmly positioned on an even floor. You may learn how to do so on page 38 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf&_ga & this helpful article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144&_ga.
If frost is appearing in the freezer, ensure the door is properly closed. You may view troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286&_ga.
The freezer will be hard to open if frost is present between the door. If frost is not present, this means that the strong vacuum seal of the gasket makes the doors hard to open for about 10 to 15 seconds after closing. We recommend rubbing paraffin wax or petroleum jelly along the edges of the entire gasket. Paraffin wax is used for canning and is safe for use around food.
If the above suggestions do not resolve the issue, service will be needed. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope this helps! Please contact us if you need anything. We hope you have a good day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Builders model
on October 9, 2022
Posted by: Merion68
from Indiana
A decent medium priced unit bought from the new home builder. Few bells or whistles but works well. Biggest draw back is the nosiest ice maker and distributor I've ever heard.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, October 14, 2022
Hello - Thank you for taking the time to write a review. We're glad you are enjoying your new refrigerator! We understand noises can be frustrating at times, and we apologize for any inconvenience this has caused.
Newer refrigerators have more features and use newer technology, so they may sound different from older refrigerators. The following link contains explanations of any sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
We are confident you will enjoy the performance of this fridge for many years. We're always here if you need anything. Have a great day! -Shayla@GEA
Newer refrigerators have more features and use newer technology, so they may sound different from older refrigerators. The following link contains explanations of any sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
We are confident you will enjoy the performance of this fridge for many years. We're always here if you need anything. Have a great day! -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great fridge with awesome features
on October 9, 2022
Posted by: EFLU
from Arlington, Tx
Love this fridge! Love the features, layout and options on where you chose to set your shelves and side shelves. Ice maker and water on outside are convenient and awesome to have! The delivery team was right one time, was courteous and very helpful. very good experience.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very Good but a little noisier than expected
on October 10, 2022
Posted by: Luisoman
from Brentwood, NY
Great features, very roomy, and good looking but a little noisier than expected when compressor running, also miss the current temperature screen from my old GE refrigerator, this one only shows the set temperature.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com